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Review summary

Created with AI, based on recent reviews

Looking at 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently impressed with the genuine product range, competitive pricing, and the ability to purchase fragrances in small sizes for trial or regular use. Many highlight the excellent quality of the products, noting that items arrive well-packaged and protected, ensuring no leaks or damage. The delivery service is frequently praised for its speed and efficiency, with orders arriving safely and as expected. However, some customers also noted issues with their orders, including faulty atomizers, fragrances that seemed diluted or not authentic, and samples that did not smell as expected. Additionally, a few other people felt that delivery times were sometimes slow, particularly for international orders, and some experienced problems with communication regarding their concerns.

What people talk about most

Product

People report positive experiences with product, highlighting the wide range of genuine fragrances available,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast delivery times and... See more

Order

Customers consistently note ambiguous experiences with order, with many expressing satisfaction with their... See more

Quality

Consumers generally find the quality of samples and fragrances to be positive, often praising the... See more

Price

Customers had positive experiences with price, often highlighting the reasonable and competitive pricing for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just received my first order and I’m impressed! Prompt delivery from order, packaged well, samples are in glass bottles with great atomisers compared to some of your competition in plastic bottles, c... See more

Rated 5 out of 5 stars

So relieved to find someone who actually backs up what they say on their website with fantastic products and great service. I have tried other sellers and have been let down more than once. Easy to na... See more

Rated 5 out of 5 stars

Used this company for the first time a few weeks ago. Great to be able to get samples before buying. Great selection on Visionary Fragrances. Really easy and straightforward to order from. Arrived saf... See more

Rated 5 out of 5 stars

Quick service, reasonable price. My main reason for buying from Visionary Fragrances is that you can buy in small sizes, either to trial a fragrance (1ml) or to use it all before it goes off (5 or 10m... See more


Company details

  1. #28 of 81 best companies in Cosmetics and Perfumes Supplier
  2. #77 of 217 best companies in Beauty product supplier

Written by the company

Fragrance samples UK based - we stock a wide range of designer & niche perfume samples & decants in various sizes. Exclusive samples from brands such as Creed, MFK & Tom Ford. Every fragrance sample we sell is 100% genuine. We also stock discovery sample sets & aftershave decants.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

497 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great sample company

Fast delivery. Professional packaging. Fairly priced. Great customer communication. Would highly recommend for fragrence samples

14 November 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic experience and service

Fantastic experience and service. A great selection of fragrances and they are packaged really securely and delivered quickly. Check out the YouTube channel as George does some excellent reviews on there. Highly recommended.

13 November 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic company

Really great service. Brilliant price compared to other sellers, got YSL Babycat sample and I'm confident it's the genuine scent. Packaging is really secure, sample bottles are good quality, more sturdy than the usual ones, good spray, and with his logo on which is a nice touch. Very professional, I trust their fragrances are genuine. Couldn't ask for more, will definitely be buying again. Top draw

8 November 2024
Unprompted review
Rated 5 out of 5 stars

Top notch

A very reliable UK decant site - one of few I trust to send out genuine samples that are well packaged and dispatched quickly.

11 October 2024
Unprompted review
Rated 1 out of 5 stars

Scam

Sent an empty envelope and when I contacted them they said it’s impossible that would happen.
Then just stopped communicating therefore iv paid for an empty envelope.
Obviously scammers, wonder how many others they do this to

24 October 2024
Unprompted review
Visionary Fragrances logo

Reply from Visionary Fragrances

But Rebekah, we have been communicating. I think the last email you received was about 24 hours ago - that is not what ‘stopped communicating’ means. We are a very busy small business and can’t always reply within a few hours.

You said you received an empty envelope, which I personally found bizzare as in our 4 year history, it has never happened before. Do you think we would be able to go for 4 years if we tried to cheat customers?

I believe the last email said that you would receive another order, so what are you even writing a review about? Very strange

Thanks

George

Rated 5 out of 5 stars

AMAZING

I ordered 4 samples and got 1 almost completely refunded so I thought I would only receive 3, but that was not the case. I received all samples that I ordered but one was only half full so that’s why I got my money back. Was super happy with packaging, samples and the fact that I got my money back becuase I recieved 1 sample only half full (I probably wouldn’t even notice)

23 October 2024
Unprompted review
Rated 5 out of 5 stars

Great

I have purchased a couple of times and I've been very satisfied with both their products and service. Trusted seller!

9 September 2024
Unprompted review
Rated 5 out of 5 stars

I bought a few jpg samples

I bought a few jpg samples. Took about 2 weeks to arrive. Decided to buy a full bottle of one of the samples. The full bottle smelt the exact same. 100% legit fragrances will definitely buy from again

15 August 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend!!

Purchased 5 fragrances to test for summer. Arrived quickly, well packaged and was a massive help in finding the best fit. Highly recommend!!

30 April 2024
Unprompted review
Rated 5 out of 5 stars

Amazing

Fast shipping, extra points for shipping from EU! So happy with the products, the packaging and the communication. Will definitely order again!
I'm in love with the perfumes and will order a 10ml for abroad trips to come!

19 August 2024
Unprompted review
Rated 5 out of 5 stars

First time trying this business and I…

First time trying this business and I was so happy. I just love the idea of trying out fragrances before settling on one. And will definitely be back to try more. Love the packaging and the little spray bottle so handy for a night out or travel purposes.

20 August 2024
Unprompted review
Rated 5 out of 5 stars

Good company- recommended

I bought four samples from Visionary Fragrances and will most probably use them again as this is a more convenient 'try before you buy' method than using testers in store and inevitably being harrassed by over-zealous staff!

Items were beautifully packaged in a little velvet pouch which was a really stylish touch.

The owner seems honest and customer-focused. Wide range of fragrances available and I'd certainly recommend you give them a look.

13 August 2024
Unprompted review

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