VisionEyewear.co.uk Reviews 

41
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

Ordered and paid instantly through PayPal. Order accepted on 09/05/2014. After 10 days order still being processed. Rang to enquire when delivery would be, rang about 20 times over 2 days. Regardl... See more

Rated 1 out of 5 stars

Stay clear Still under dispute Keep getting same message but they cannot supply tracking this has been over a month confirmed order 13.12.2025 You get the same message over and over... See more

Rated 1 out of 5 stars

DO NOT BUY FROM THEM. I don't think they are actually a UK company. Product came from China, scratched and crap quality!!!

Rated 3 out of 5 stars

Quality was Ok but I can't see as clearly as in my usual glasses. I think I would go to the opticians and pay the extra next time.

Company replied

Company details

  1. Glasses store
  2. Eye Care Clinic
  3. Wellness centre

Information provided by various external sources

Vision Eyewear is a UK based company that is one of the leading retailers of prescription and non-prescription glasses, as well as sunglasses online. We also feature one of the largest collections of non-designer frames. Our goal is to provide customers with a cheaper alternative to the more expensive high street opticians. The low price never compromises the quality of eyewear and the service to consumers, in-fact we consider that to be our top priority. Our aim is to focus on value and service by providing excellent customer service, high quality prescription glasses/sunglasses and most of all huge savings!


Contact info

1.4

Bad

TrustScore 1.5 out of 5

41 reviews

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1.4

All reviews

(41)

3 reviews in the last 12 months

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Rated 3 out of 5 stars

Better to buy at Opticians

Quality was Ok but I can't see as clearly as in my usual glasses. I think I would go to the opticians and pay the extra next time.

23 October 2012
Unprompted review
VisionEyewear.co.uk logo

Reply from VisionEyewear.co.uk

Vision Eyewear is dedicated to providing our esteemed customers with top quality products and service, and our excellent reviews say it all. Kindly note, we processed your order as per the prescription provided by you. If for any reason at all, you were not 100% satisfied, you should get in touch with us and we would have resolved the problem or offer a refund if not resolved amicably. We appreciate your feedback and always ensure our esteemed customers are happy with our products.

Rated 5 out of 5 stars

Outstanding quality & service

Using my reglazed glasses for allmost 2 weeks now I'm feeling quite excited with the multi-focussed high-index lenses. The respond to my e-mail questions during the selling/ordering proces was promptly and to the point! I surely will recommend VisionEyeware.co as a very reliable and competative supplier to anyone looking for reglazed glasses.

14 September 2012
Unprompted review
Rated 5 out of 5 stars

Great service!

Fantastic communication and advice, high-quality product, fast delivery and great price, too!

29 August 2012
Unprompted review
Rated 5 out of 5 stars

Clear and Comfortable

Decided I needed a new pair of reading glasses, so checked out the Visioneyewear range. Great range, easy ordering and recieved my order within 10 days. Have now been using my new specs for a month, and I'm really pleased with the quality and finish.

8 August 2012
Unprompted review
Rated 5 out of 5 stars

Great service!

This is the first time, we have ordered glasses on line and are thrilled with the end product. The glasses are a perfect fit and the size, lenses etc are exactly what we expected. We would not hesitate to recommend VisionEyewear.

24 April 2012
Unprompted review
Rated 5 out of 5 stars

I can see clearly now

Sent my order with an updated prescription and was realy impressed with the choice of frames and the price quoted . My order arrived within ten days , was well packed and I am very pleased with my purchase

22 April 2012
Unprompted review
Rated 5 out of 5 stars

Wow !!

I recently made my third order with Vision Eyewear but this time they had a slight problem with their supplier.
A representative was on the phone to me immediately and I was impressed at the speed they managed to put it right.
I have still received my glasses in good time (faster than High street shops) and am over the moon with the quality. And the price of course

16 April 2012
Unprompted review
Rated 5 out of 5 stars

Simple Website - Great Service - Bravo

Surprisingly easy process, went online, chose my frames, in went my prescription (much easier than expected), and a few days later, i'm wearing them as I type. Superb.

Definitely coming back, need some reading glasses!!!

15 April 2012
Unprompted review
Rated 5 out of 5 stars

Brilliant from start to end

Easy ordering process and a FRACTION of the price of my last pair from a high street option. Excellent quality glasses and quickly received. Would def recommend to anyone to use.

14 April 2012
Unprompted review
Rated 5 out of 5 stars

best value purchase

Considering the cheap price I was really surprised at the excellent quality of the glasses and have just placed an order for another pair

2 April 2012
Unprompted review
Rated 5 out of 5 stars

first class service

fast and easy to order i even got a phone call to check my order for me i saved a lot of money and the glasses are great .i will definetly buy again.

22 March 2012
Unprompted review

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