Ordered and paid instantly through PayPal. Order accepted on 09/05/2014. After 10 days order still being processed. Rang to enquire when delivery would be, rang about 20 times over 2 days. Regardl... See more
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Stay clear Still under dispute Keep getting same message but they cannot supply tracking this has been over a month confirmed order 13.12.2025 You get the same message over and over... See more
DO NOT BUY FROM THEM. I don't think they are actually a UK company. Product came from China, scratched and crap quality!!!
Quality was Ok but I can't see as clearly as in my usual glasses. I think I would go to the opticians and pay the extra next time.
Company replied
Company details
Information provided by various external sources
Vision Eyewear is a UK based company that is one of the leading retailers of prescription and non-prescription glasses, as well as sunglasses online. We also feature one of the largest collections of non-designer frames. Our goal is to provide customers with a cheaper alternative to the more expensive high street opticians. The low price never compromises the quality of eyewear and the service to consumers, in-fact we consider that to be our top priority. Our aim is to focus on value and service by providing excellent customer service, high quality prescription glasses/sunglasses and most of all huge savings!
Contact info
WD18 6XR, Watford
- 01923440105
- sales@visioneyewear.co.uk
- visioneyewear.co.uk
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I found the service and product very good with excellent customer service.
the spectacles were great value for money and very helpful customer service, will definately order from visioneyewear again
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