I ordered from Ireland and the experience surpassed all my expectations, simply wonderful. My package arrived the day after by courier. Very well packed and item as described. I also contacted the... See more
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Review summary
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I recently lost my glasses while on a work trip. The frames were popular and out of production. I found the VISTAEXPERT site and located them. My glasses arrived in four days in perfect condition. The... See more
Absolutely over the moon with my purchase of rayban. Alot cheaper to buy from vistaexpert than in the UK. Kept informed of delivery. Would highly recommend
Fast delivery. Ordered a Wednesday evening and my sunglasses arrived on Friday from Italy - really impressed by the fast delivery. The sunglasses are original and in great condition. Would recommend V... See more
Company details
Written by the company
Vistaexpert, insegna di proprietà di Meeting S.r.l., coniuga l'esperienza di professionisti dell'ottica e le capacità imprenditoriali di una rinomata azienda italiana nel settore retail. La nostra filosofia si basa sull'equilibrio tra qualità, prezzo, assortimento e professionalità, garantendo soluzioni su misura per ogni cliente. Ci impegniamo a offrire la stessa serietà e professionalità ai clienti che acquistano comodamente da casa.
Contact info
Via Pozzillo Zona Ind. Ponteselice, 81100, CASERTA, Italy
- support@vistaexpert.it
- vistaexpert.it
3.9
Great
827 reviews
Replied to 95% of negative reviews
Typically replies within 1 month
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See how their reviews and ratings are sourced, scored, and moderated.
I returned some sunglasses…
I returned some sunglasses following procedure sent by the company. 13 days later and they have still not been received by the company to issue a refund £80 - not cheap. The company will take no responsibility for tracking or assisting , the company they use Ezi have said I need to refer back to them They are essentially ignoring me now Evri the courier company are also not engaging. Do they all hope that I will go away and are then £80 in profit Absolute disgrace when it comes to customer service.
21 July 2023
Unprompted review
Vistaexpert ebay account selling fake/3rd grade quality su glasses
Bought Prada sunglasses from them.They looks like 3rd grade quality. Seller in denial...stating that those are original.Compared In Prada store - different print on both sides...its weird as there is many review on their ebay account stating about quality of sunglasses bought from them and many are removed, as seller is prividing ebay with invoices from luxotica...but really I don't have time to wirllrite negative review if everything is OK...but in this case ( and many more simmilar with this seller) something smells doggy
17 July 2023
Unprompted review
Great products and fast delivery.
4 July 2023
excellent service
excellent service, exactly what I ordered. this is the second time I have used this company and I am sure that there will be a third! at least. For Rayban aviators they provide accurate info. on lens type as well as frame size. Not all other suppliers do this.
9 July 2023
Beware
Scam - purchased sunglasses via eBay 'free delivery' nothing about a £60 customs charge.
How that is free delivery I don't know. Beware
Update : There is absolutely NOTHING on the sellers listing about 60£ custom charge. Why on earth would I pay £60 when it says free postage. There's nothing on the page, please be aware of this before you buy. Shocking customer service
17 May 2023
Unprompted review
Reply from Vistaexpert
We are sorry for your negative review, we are not scammers and we want to give you an answer on the payment of duties.
As stated on ebay at the time of purchase and on our page as this product is over £135 and you have therefore purchased at a price tax free and 20% below our worldwide retail price
ebay warned you that you would pay VAT and customs duties upon delivery
unfortunately this is not our decision but was enforced by the UK government after Brexit
Lenses are great
Lenses are great, however delivery was ~8-10 days to UK via a funky route. Didn't bother me though as I had ordered well in advance of needing them. Thanks!
25 June 2023
Delivery yo UK 🇬🇧 long but product and…
Delivery to UK 🇬🇧 long but product and service overall perfect
Thank you
27 June 2023
Fake products / no replies to emails
The product I received differs a lot from products I already own of the same brands. The overall haptics/details of the product make it appear to be fake. (Print is off/already half way gone, product is flapping when moving it around in my hands even though the screws are tight)
I requested a return, of my 5 emails none was replied to. The store went silent mode and is not processing my return request.
I STRONGLY ADVISE ANYONE AGAINST ORDERING FROM THIS SHOP/WEBSITE!!!!
11 June 2023
Product not delivered.
I bought a pair of lense for my sunglasses on the 3rd of this month. Was suppose to be delivered by 16th.
On the tracking ap it says its delivered by shippypro.
Theres no contact number to ask about the product and where it is delivered.
And no one is answering my email.
16 June 2023
Unprompted review
Delivery is a joke… From Vistaexpert to…
Delivery is a joke… From Vistaexpert to Milan, than Pulheim ( just oposite direction to Budapest) than to Prague from Prague to Rudna… and no delivery untill now. I suggest a new firm to deliver…
5 June 2023
Not as requested
4 June 2023
Very beautiful
4 June 2023
Product very good and as described
Product very good and as described. International shipping was very delayed however it was free.
25 May 2023
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