I ordered from Ireland and the experience surpassed all my expectations, simply wonderful. My package arrived the day after by courier. Very well packed and item as described. I also contacted the... See more
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Vistaexpert, insegna di proprietà di Meeting S.r.l., coniuga l'esperienza di professionisti dell'ottica e le capacità imprenditoriali di una rinomata azienda italiana nel settore retail. La nostra filosofia si basa sull'equilibrio tra qualità, prezzo, assortimento e professionalità, garantendo soluzioni su misura per ogni cliente. Ci impegniamo a offrire la stessa serietà e professionalità ai clienti che acquistano comodamente da casa.
Contact info
Via Pozzillo Zona Ind. Ponteselice, 81100, CASERTA, Italy
- support@vistaexpert.it
- vistaexpert.it
Replied to 95% of negative reviews
Typically replies within 1 month
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Extremely long communication
I paid an order on 10th of August 2024.
As at 19th of August I have no information about shipment or order number or possibiloty to have my money back.
I asked vistaexpert for a telephone number and didn’t get any answer, I asked them to call me, no reaction.
After leaving my review here I got my issue resolved.
I'm really disappointed with the length of our communication - it took 8 business days to resolve my issue.

Reply from Vistaexpert
Great company kept me informed of…
Great company kept me informed of delivery genuine Oakley product cheapest I found online
It took them 10 days to pack the…
It took them 10 days to pack the sunglasses!
I paid on 5th August, today is 15th still don't have them!
I hoping they arrive before Christmas!

Reply from Vistaexpert
Great product and great service
This company was very responsive to my…
This company was very responsive to my questions about the delivery. A few days before the sunglasses arrived I was concerned they would be delivered too late. They were late, by a few days, but once they were dispatched I could see how thy moved through Italy, Germany, Holland to here in UK. I suspect Vistaexpert have no control over when their suppliers will send the glasses.
The glasses, Ray-Ban Clubmaster Asian fil (3016F) are unavailable in UK and Ray-Ban's customer services were hopelessly unaware (they are based in the Far East.
So, it all worked out - but was nerve-wracking.
Simple ordering and quick service and…
Simple ordering and quick service and delivery, especially when taking into account they're not based in this country (UK).
I had an order they sent it without…
I had an order they sent it without original box, I have asked them as I have only received the case and the the customer representative keeps telling that they sent me the case, I did keep sharing that as that is yes but not the box and still person keeps sharing case is sent
As I dont speak Italian and did translate no same and shared by photos to explain again the same after hoop no respond at all so be carefull when you do order
they sent the case but not the original box

Reply from Vistaexpert
I am very happy with your service
I am very happy with your service, the delivery was very fast and the article was excellent👍👌 but what I liked the most was the ease of paying in three installments. I will buy again in your Web-site.
Best regards
Customer from Germany
I came across this gem of a company to…
I came across this gem of a company to order some authentic ray ban sunglasses lens. I looked everywhere from nyc to London and even the ray ban website - the quotes were coming at extortionate prices. But this company delivered much cheaper and its authentic. Now I have a good as new pair of polarised sunglasses.
Advertise The Total Cost
Good Service and the sunglasses were delivered on time. No complaints there, however bought from ebay cite and advert is misleading. States free delivery but that's not true. I live in UK and paid an extra £60 for delivery. If that is the case and there are additional charges, be upfront and state the TITAL cost in the advert posted. (Only found out when the sunglasses were delivered and enclosed was the delivery invoice)

Reply from Vistaexpert
AVOID AT ALL COST
AVOID AT ALL COST
Glasses were not delivered and this was confirmed by Royal Mail yet they will not refund

Reply from Vistaexpert
Very Happy!
U.K. order. Faster delivery than expected. Saved £100 vs rest of the other retailers selling the same product. Very happy!
Great service
Great service. Excellent. Parcel arrived in UK in good order
Glasses are perfect and they arrived…
Glasses are perfect and they arrived this morning which is great as they were an anniversary present off my husband and it's our 7th anniversary today.
2nd pair of Ray Ban I've ordered from you and both 100% perfect and I was kept informed with regular updates - thank you
Amazing service and authentic Prada…
Amazing service and authentic Prada glasses. . Thoroughly recommend and will be ordering again off the site.
Fantastic sunglasses, great company
Very easy to order, great price, cheaper than airport duty free! Arrived extremely quickly, packaged really well and most importantly, fantastic sunglasses, very pleased indeed.
Great Quality Replacement Arms
I ordered some replacement arms for my Ray Ban sunglasses. I am very pleased with the quality of them and fitted perfectly.
Angelina
I ordered sunglasses and waited a week for my order!
When I received and opened the order, I saw the wrong product!
after which I contacted with customer service
They first asked me for a photo of the glasses, then the box in which I received them, then the package in which the box was.
and as a result, after two days of correspondence, I received neither an answer nor a return label.
Customer service at the lowest level!

Reply from Vistaexpert
I made the order from Finland
I made the order from Finland. These Oakley sunglasses were not available here, so I made the order with Vistaexpert. Everything worked perfect. Delivery was faster than expected. Grazie!
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