VistaPrint IE Reviews 768

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 442 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the excellent quality of the products, including banners, business cards, and custom apparel. Customers frequently highlight the quick delivery and efficient service, often noting that orders arrive faster than expected and the overall process is seamless. Many appreciate the user-friendly website and the ability to customize items, with the final print and finish often exceeding expectations. However, some people mentioned issues with delivery delays, even when expedited shipping was paid for, and occasionally received orders with missing or damaged items, such as flyers or business cards. There were also instances where products like stickers were not cut properly or had quality issues, and some customers experienced problems with orders being lost or cancelled without their permission.

What people talk about most

Product

Customers had positive experiences with product quality, often praising the excellent quality, crisp... See more

Quality

Customers consistently note positive experiences with quality, often describing products as excellent,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the quick and fast... See more

Order

Users describe positive interactions with order, with many customers expressing satisfaction with the ease of... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency and high quality from... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bought a banner and business cards. Quality was great and even though it said picture could be blurred on final submission (which I took a chance on!) it came back perfect clarity and colour. Really p... See more

Company replied

Rated 4 out of 5 stars

Have used your services for 11 years. The product and price and delivery is brilliant. One thing I would like is a servicd were you review my project before printing. I use another company for pri... See more

Company replied

Rated 5 out of 5 stars

Recently ordered 500 flyers. The whole process of uploading the files was very straight forward. The parcel arrived within a couple of days. I was delighted with the quality. However there were some f... See more

Rated 5 out of 5 stars

We were very satisfied with our corporate logo - desk/table cover. The quality ,resolution, colour match was excellent as well as the price point for what we got. Well done Vista. We would definitely... See more

Company replied


Company details

  1. Business Services

About VistaPrint IE

Written by the company

Shop Now Design Services Create a Website VistaPrint helps small business owners create expertly designed, up-to-date custom marketing – the assortment of products they need to look and feel professional, prepared and plugged in.

 

We offer a wide range of customisable small business marketing products; real-time access to expert ideas and assistance for people who need a hand; and a simple, straightforward experience for those who know exactly what they want.

 

When we put it all together, our customers can easily design a consistent, cohesive look that carries across their entire business, whether they operate in-store, online, on-site or on the go. With that, they can walk through a door with confidence, know they can keep up with the competition and make things happen right now.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

768 reviews

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Rated 1 out of 5 stars

Service very poor

Used for 8 years but have had enough. Website is glitchy and functionality poor. Yesterday I uploaded over 100 photos to make a calendar. Having started to create I realized that the template could not be amended. I could not add the month name to the calendar! So I started a new one. However none of my uploaded images were in my uploads....they were only on the original project. Must be a bug as usually uploads are all stored in "My Uploads". Chat agent was no help, told me to upload again. I switched to Snapfish. No issues and half the price.

27 December 2025
Unprompted review
VistaPrint IE logo

Reply from VistaPrint IE

We regret the frustration this experience caused, and we are sorry to hear how disappointing this was. Furthermore, we understand how time-consuming it is to upload and organize many photos, and we appreciate you outlining the specific issues you encountered with the calendar template. In addition, We regret that the support you received at the time did not resolve the situation. To review this further, we have sent you a request on Trustpilot asking to update the review with your order reference or the email address linked to the account. We look forward to your input.

Rated 1 out of 5 stars

50% of my sheets stickers were unusable…

50% of my sheets stickers were unusable as they weren’t cut properly on one side so all the edge ripped as I tried to remove them from the sheet. Once a trusted site for all my printing needs but in recent years it has declined rapidly

17 December 2025
VistaPrint IE logo

Reply from VistaPrint IE

We’re very sorry to hear about the issues with your sticker sheets and understand how frustrating it must have been to receive items that were not cut properly. We sincerely apologize for the inconvenience this caused, especially as you’ve relied on Vistaprint for your printing needs in the past. We understand that you have already contacted our Customer Care team, and we trust they were able to provide the support you needed. At this time, no further action is required on our end, but please know that we are here if you need any additional assistance or have further questions.

Rated 3 out of 5 stars

Good quality but late delivery in this…

Good quality but late delivery in this case.

15 December 2025
VistaPrint IE logo

Reply from VistaPrint IE

Thank you for your feedback. We’re glad to hear that you were happy with the quality of your order, though we understand the frustration caused by the delayed delivery in this instance. Based on our checks, we saw that you had contacted customer care regarding this matter, and the issue was addressed. We appreciate you letting us know.

Rated 5 out of 5 stars

Outstanding Customer Service

The customer service was absolutely outstanding and the product was great, as advertised. When I told them that the package had most likely been stolen and that my friend had not received it they instantly sent a free replacement with no hassle. Would recommend

23 December 2025
Unprompted review
Rated 5 out of 5 stars

2 Happy Grandparents

I sent a customised calendar with photos of my kids to my parents from over seas. They are absolutely delighted with it and the quality is very good.

The website is brilliant and the calendar builder is intuitive and very easy to use.

10/10.

12 December 2025
Rated 2 out of 5 stars

Bad experience overall

I made an order of multiple items.
Hoodies arrived earlier than expected, also stickers and coasters. Coasters were very nice.
About the stickers:
Although I always prepare the surface and stick them with extra care, after 1 week or so they become very bubbly. No good.
I also ordered some business cards that never got delivered. There was no tracking number on them so I contacted support. They said there was a mix up (they didn't know what happened) and they sent them again. After a week, no tracking number again. I waited for a month with no success. They refunded me the cost of business cards without mentioning what caused this once again.
2 stars for the hoodies, coasters, the UI of ordering and for support people that were very quick and tried to help.

12 November 2025
VistaPrint IE logo

Reply from VistaPrint IE

We are pleased that you are happy with the hoodies and coasters you ordered. We regret to hear that you had trouble with the quality of the stickers and the delivery of the business cards. Your business is important to us, so we can assure you that this is not the type of service we want you to have. Thank you for reaching out directly to customer care so that they could assist you with the products. We'll pass your feedback to the relevant teams for review.

Rated 4 out of 5 stars

Have used your services for 11 years

Have used your services for 11 years. The product and price and delivery is brilliant. One thing I would like is a servicd were you review my project before printing. I use another company for prints I send them my photo and they use something to improve my amateur photo and send me the edited version which I can then approve.

9 December 2025
VistaPrint IE logo

Reply from VistaPrint IE

Thank you for sharing your feedback and for trusting us with your projects over the past 11 years. We’re delighted to hear that you continue to be pleased with the product quality, pricing, and timely delivery of your Wall Calendars.

We also appreciate your thoughtful suggestion about having a service to review and enhance projects before printing. Your input is valuable, and we’ll ensure it is shared with our product team for consideration as we explore ways to improve the design process.

For future orders, if you have any questions or would like assistance before completing your project, our Customer Support team is available at 1800‑904‑804, or you can visit our Help Center for real-time support: https://www.vistaprint.ie/customer-care/help-centre/

Thank you again for your loyalty and for helping us improve. We look forward to continuing to provide products that meet your expectations.

Rated 5 out of 5 stars

Absolutely Outstanding, Vistaprint Sets the Gold Standard are a school and have been using…

We are a school and have been using Vistaprint for a wide range of our printing and promotional needs, and we honestly couldn’t recommend them highly enough. The product quality is consistently top-tier, crisp printing, vibrant colours, and flawless finishes every time. Whether it’s business cards, flyers, or branded merchandise, everything arrives looking even better than we imagined.

Their website and design interface are unbelievably intuitive. Even if you’re not a designer, the tools make it easy to create professional, polished materials in minutes. Uploading logos, adjusting layouts, or previewing final designs is seamless and stress-free. The pricing is excellent too, great value for money without ever compromising on quality. We’re often amazed at how affordable their products are, especially considering the premium results. And if you ever need help, their customer support team is second to none. They’re responsive, kind, and go above and beyond to make sure you’re 100% satisfied. On the rare occasion something isn’t perfect, they resolve it immediately and without any hassle.

Vistaprint truly stands out for their quality, service, and reliability. They’ve made ordering materials for our school an absolute pleasure, and we’ll continue to use them for years to come.

19 October 2025
Unprompted review

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