VistaPrint PT Reviews 963

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

It was simple to upload my own brand image to create the perfect products to support my small business. The site is easy to navigate. The shipment arrived within 3 working days of submitting the order... See more

Company replied

Rated 3 out of 5 stars

Would have been perfect, but... It broke within an hour. I made a lovely calendar, great quality, nice photos, really good software, everything was fine, speedy delivery, I hung it on the... See more

Company replied

Rated 5 out of 5 stars

I bought kraft paper business cards and I'm very happy with the result! Good price, quick delivery and top quality. Would definitely buy again.

Company replied

Rated 5 out of 5 stars

Such an easy Interface to use. Fast delivery. And amazing print quality. Mot my last time ordering from them!

Company replied

Company details

  1. Business Services

Written by the company

A VistaPrint ajuda as pequenas empresas a se promoverem eficazmente. Crie e encomende materiais de marketing impressos, placas empresariais e produtos promocionais diretamente a partir do seu escritório. Satisfação absolutamente garantida.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

963 reviews

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Rated 2 out of 5 stars

Cards are thin and flimsy

Card thickness is terrible and not premium feeling at all. Unimpressed.

26 April 2024
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Reply from VistaPrint PT

We are sorry that the printing and paper thickness of your business cards caused you any inconvenience. This is definitely not the kind of experience we wish to provide, as we understand how upsetting it may be when your expectations aren't met with the final product. We're more than willing to make things right for you. In order to further look into the matter and provide a satisfactory resolution, we emailed you, requesting images of the cards you received. Your satisfaction is of the utmost significance to us, and we look forward to hearing from you.

Rated 5 out of 5 stars

Great quality of product and excellent…

Great quality of product and excellent customer service. I had a problem with my order and Diogo got it sorted.

22 April 2024
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Reply from VistaPrint PT

Your satisfaction is our ultimate goal, and we are delighted to have met your expectations in every aspect of your order. Thank you for choosing VistaPrint. We look forward to serving you again in the future.

Rated 5 out of 5 stars

Great and very quick customer service

Great and very quick customer service! I had an issue with the online payment and received some valuable help right away.

2 April 2024
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Reply from VistaPrint PT

We're delighted that you're satisfied with your Postcards and the service provided. We eagerly anticipate printing more for you in the future.

Rated 5 out of 5 stars

Servicio impecavel

Entraga rapido
Boa embalagem

28 February 2024
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Reply from VistaPrint PT

Olá Timothy, obrigada pela sua avaliação. Faremos sempre o nosso melhor para lhe oferecer um serviço impecável e tentamos agilizar a entrega das nossas encomendas assim que estão disponíveis. Até uma próxima oportunidade - A Sua Equipa VistaPrint

Rated 5 out of 5 stars

excellent service

excellent service, good prices and very good quality products

1 March 2024
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Reply from VistaPrint PT

We are thrilled to hear that you had an excellent service experience. Thank you for sharing that the price and product quality are also satisfactory.

Rated 5 out of 5 stars

Great all around

Such an easy Interface to use. Fast delivery. And amazing print quality. Mot my last time ordering from them!

17 January 2024
VistaPrint PT logo

Reply from VistaPrint PT

We are ecstatic that you are considering another purchase from us and that you were quite pleased with the printing standards and the rapid delivery of your order.

Rated 5 out of 5 stars

Quality design

Quality design, quick delivery

12 January 2024
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Reply from VistaPrint PT

Hi Pedro, thank you for giving us a 5-star evaluation. We're happy to learn that you liked the design experience and fast delivery of your business cards. We look forward to serving you again.

Rated 5 out of 5 stars

top prints

top, I was very happy with my prints

4 January 2024
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Reply from VistaPrint PT

Thank you for giving us a 5-star evaluation. We're happy to learn that you liked the printing quality of your posters. We look forward to serving you again.

Rated 1 out of 5 stars

not lucky 2 times around with 25 poster…

not lucky 2 times around with 25 poster size pictures came really messy and the paper was marked all over all pictures,,,lets see if they can fixed it and get real within the third time,,fingers crossed

22 December 2023
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Reply from VistaPrint PT

We sincerely apologize for the issues you encountered with the quality of your Posters. We understand the frustration and disappointment, and we appreciate your patience as we work to rectify the situation. Your account was reviewed, and we found that one of our Care Specialists has assisted you with the concern and took the necessary actions on your order. Should the recent replacement has the same issue, please let us know by responding to the email we've sent. Your feedback is crucial, and we appreciate your understanding as we strive to improve your experience with VistaPrint.

Rated 5 out of 5 stars

Everything as requested

I loved it, thank you

29 November 2023
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Reply from VistaPrint PT

We truly appreciate your sentiment and want you to know that it's a privilege for us to be here for you! - Your VistaPrint Team

Rated 5 out of 5 stars

Facil e rápido

17 November 2023
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Reply from VistaPrint PT

Olá Rob, muito obrigada pela sua encomenda e avaliação. Ficamos muito felizes em saber que tudo está do seu agrado e esperamos poder continuar a surpreender pela positiva. Até uma próxima oportunidade - A Sua Equipa VistaPrint

Rated 5 out of 5 stars

Excelente 👍

26 November 2023
Unprompted review
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Reply from VistaPrint PT

Olá Lima, obrigada por partilhar a sua experiência. Ficamos muito agradecidos e felizes com a sua satisfação. Queremos estar sempre à altura das suas expectativas e faremos o nosso melhor nesse sentido. Até uma próxima oportunidade! - A sua Equipa VistaPrint

Rated 1 out of 5 stars

Very small

Very small, cannot be used. Waste of money

8 November 2023
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Reply from VistaPrint PT

We are sorry to know that the stamp you have chosen it is not suitable for your needs. You ordered the smallest size, and we have 3 other bigger size options that may accomplish your needs better. VistaPrint has a service with an absolute guarantee, so you can always contact our customer support if something is not as you want. Furthermore, we will be happy to check your design before ordering, as well as make changes that may be necessary. We apologize for the inconvenience caused, and we thank you for your comment. - Your VistaPrint Team

Rated 5 out of 5 stars

I liked the result a lot

I liked the result a lot, will order more next time!! recommended !!

11 June 2023
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Reply from VistaPrint PT

We are pleased to hear that you are happy with the final results of your order.

Rated 5 out of 5 stars

Very good service!

Great service & support. I received my order in time. Would definitely recommend.

4 June 2023
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Reply from VistaPrint PT

It's great to see that you're 100% satisfied with how your order turned out. We look forward to serving you in the future.

Rated 5 out of 5 stars

Good after sales support

Great customer service. Negative experience with delivery company resolved positively. Thank you.

18 May 2023
Unprompted review
VistaPrint PT logo

Reply from VistaPrint PT

Please accept our sincerest apology for the delays with your Flyers order after multiple contacts with the courier. We know how important this is for you. And when your expectations aren’t met, we’re committed to making it right. As such, we are glad that one of our support representatives assisted you via email and to ensure your satisfaction, necessary action have been taken on your order. You should have received a confirmation email with more details. We acknowledge your feedback and will make every effort to improve our products and services better.

Rated 2 out of 5 stars

I select the same order of the last…

I select the same order of the last time and the colour of the business card was different. No reason why.

25 April 2023
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Reply from VistaPrint PT

Hi, we appreciate the review you've shared with us, and we are sorry to hear that your recent order didn't quite meet your color expectations. We recommend reaching out to our Customer Care at 800 181 594, so we can work with you to find a solution that you'll be happy with. Thank you in advance for your collaboration - Your VistaPrint Team

Rated 5 out of 5 stars

Great products of good quality and…

Great products of good quality and excellent customer services.

29 March 2023
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Reply from VistaPrint PT

We take great pride in providing excellent customer service and quality products. We are so glad that you were pleased with your experience. Thank you for taking the time to leave us a review.

Rated 5 out of 5 stars

Exellent

I’m very happy with your service ! Very efficient and good quality!

27 December 2022
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Reply from VistaPrint PT

Thank you for sharing your experience. We look forward to doing more business with you.

Rated 5 out of 5 stars
VistaPrint PT logo

Reply from VistaPrint PT

Dear Sophie,

Thank you for your 5-star review.
It's great to know how pleased you are with our service, the quality of our products, and the turnaround time.
We look forward to your next order with us and with so many online choices, we thank you for choosing us! 💙

Kind regards,
VistaPrint

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