CIBTvisas - NordicsReviews 

105
TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

I paid them 12000NOK for a visa premium service to Nigeria that I ultimately did not get on time (ran out of waiting time even after 15 days). They have no way of expediting an application and transf... See more

Company replied

Rated 5 out of 5 stars

Liu Yun (Elly) and her colleague took us through the entire application process. I didn't order the Premium service, since I have done this before. Even so, they gave a phenomenal service and guided... See more

Company replied

Rated 1 out of 5 stars

Horribly expensive and overly complicated! I paid 4500kr for a visa to Ghana, which would have cost me 750kr if I had just done the posting and online process my self. Would highly recommend anyone to... See more

Company replied

Rated 5 out of 5 stars

I had amazing experience by customer support. I couldn’t expect more support than Hawra did in my case. She was answering my questions immediately and made my doubts clear. I had several issues,... See more

Company replied

Company details

  1. Visa Agent
  2. Commissioner of Oath
  3. Food & Beverage Exporter
  4. Visa and passport office

Written by the company

CIBTvisas consist of 3 companies, Comet Consular Services, Visumservices and CIBTvisas. Which is a world leader in the consular sector with 76+ offices worldwide. We assist with visa applications, work permits, legalizations and translations. Our customers consist of both large and small local companies and international companies, travel agencies and private individuals. We also offer a flexible service that ensures that our customers quickly and easily get their passport with visa sent to wherever they want it. Our customers include everything from private individuals to public companies, companies in the offshore, shipping and trade industries as well as travel agencies and media.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

105 reviews

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No history of asking for reviews

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2.7

All reviews

(105)

1 review in the last 12 months

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Rated 1 out of 5 stars

Expensive, horrible service

I paid them 12000NOK for a visa premium service to Nigeria that I ultimately did not get on time (ran out of waiting time even after 15 days). They have no way of expediting an application and transfer of documents and info can be/was delayed within their system (or perhaps they lied to me). I ultimately went online and applied for a visa on arrival that I received within a day and for less than $200!
Visumservice is a sham service that thrives on your lack of info about alternatives. Now you have the info - run as far as you can!

20 November 2024
Unprompted review
CIBTvisas - Nordics logo

Reply from CIBTvisas - Nordics

Dear Stephen

Thank you for sharing your feedback. I’m truly sorry for the delays and frustration you experienced. While we strive to provide efficient and reliable visa services, some external factors, such as embassy processing times and requirements, can impact our ability to expedite applications as quickly as we’d like.
Your comments about communication and alternative options are valuable, and we’re working to improve our processes to better support our clients.
If there’s anything we can do to address your concerns further, please don’t hesitate to reach out at info@cibtvisas.no

Best Regards
CIBTvisas Norway

Rated 1 out of 5 stars

Horribly expensive and overly…

Horribly expensive and overly complicated! I paid 4500kr for a visa to Ghana, which would have cost me 750kr if I had just done the posting and online process my self. Would highly recommend anyone to follw the online visa appication guide yourself instead of using this scam service.

11 October 2023
Unprompted review
CIBTvisas - Nordics logo

Reply from CIBTvisas - Nordics

Dear Maria,
Thank you for your feedback. We understand your concerns, and I would like to clarify that the order you are referring to is from November 2022. Our service is entirely voluntary, and we aim to provide convenience and assistance for those who prefer help with the visa application process. The price reflects the service, handling, and support we offer throughout the process.

If you have any additional questions or concerns, you are more than welcome to contact our customer service team. As mentioned, we are here to assist, and I encourage you to reach out to our office, where we can work together to find a satisfactory solution.

Rated 1 out of 5 stars

MUCH too expensive

MUCH too expensive. EXTREMELY stressful because of getting the visa DAYS before departure despite constant emails from me reminding them that my plane is departing soon. took too much time to get visa despite ordering 2 months beforehand. very displeased with that. was about to give me a heartattack at 22 years of age.

Main complaint being price. entire thing cost me roughly 800 dollars to go to bangladesh despite less than a satisfactory experience. the sheer amount of stress from it is certainly more than noteworthy. it would have been 100% worth it if the total had been somewhere around 400 dollars but since it wasn't i had to take away precious money i could've spent IN bangladesh.

the customer experience employee i had (Sofie) was pretty nice and helpful though.

Overall will not be using this service again due to price and stress. unless compensated

26 September 2024
Unprompted review
CIBTvisas - Nordics logo

Reply from CIBTvisas - Nordics

Dear Matteus,

Thank you for sharing your feedback with us. We understand that the visa process caused you significant stress, and we sincerely apologize for the inconvenience and the timing. We strive to provide a smooth experience, and it’s clear we did not meet your expectations this time.

Our services are completely voluntary, and we aim to offer convenience and support throughout the process. Regarding the pricing, we take all feedback seriously and will certainly review your concerns.

I encourage you to contact our office again so that we can work together to find a satisfactory solution. Thank you for your feedback, as it helps us improve and serve you better.

Rated 5 out of 5 stars

Exceptional Service with a Personal Touch

Our experience with CIBT Visas has been exceptional. The company provides a seamless, efficient process for obtaining visas, ensuring that every step is clear and well-coordinated. Their attention to detail and professionalism are evident in how they handle customer needs, making what could be a stressful process smooth and straightforward. We were particularly impressed by the quick turnaround and consistent communication throughout the process.

A special mention goes to Hawra, who truly went above and beyond in assisting us. She was not only fast and efficient but also displayed an incredible level of empathy and helpfulness. Hawra ensured that every concern we had was addressed promptly, with a human touch that made the experience much more personal and positive. I would highly recommend her to anyone needing visa assistance, as she exceeded our expectations at every step.

16 September 2024
CIBTvisas - Nordics logo

Reply from CIBTvisas - Nordics

Dear Pierre,

Thank you so much for your kind words and for sharing your experience with us! We are thrilled to hear that you found our visa process seamless and efficient, and that Hawra made a positive impact on your journey. Your recommendation means a lot to us, and we’re glad we could make your experience smooth and stress-free.

Looking forward to assisting you again in the future!

Best regards,
CIBTVisas Team

Rated 5 out of 5 stars

Exceptional Service and Support for Work Visa Application

I recently had the pleasure of working with CIBTvisas for my work visa application, and I cannot speak highly enough of their professionalism and patience throughout the process. Over several months, I asked countless questions, and each time, the team responded promptly and thoroughly, diving into every detail to ensure I had the information I needed.

I would like to give a special thank you to Hawra Jalal, whose effort and dedication were evident in every interaction. Hawra's consistent support and attention to detail made a significant difference in my experience. Additionally, I want to extend my gratitude to Sarah Marzouk for her invaluable support along the way.

Their combined expertise and commitment to excellent customer service have made a potentially stressful process smooth and manageable. I highly recommend CIBTvisas for anyone needing visa services.

Thank you, CIBTvisas team, for your outstanding service!

1 August 2024
Unprompted review
CIBTvisas - Nordics logo

Reply from CIBTvisas - Nordics

Dear Abdel-Rahman

Thank you for your kind words! We're thrilled to hear about your positive experience with our team. Your satisfaction is our priority, and we're glad we could assist you through the work visa application process smoothly. We appreciate your recommendation and look forward to serving you again.

Rated 5 out of 5 stars

Highly Recommended

My experience with CiBT was very positive. I got my US visa on time in an extremely tight deadline, thanks to my consultant who kept a sharp eye on available dates for interview/appointment. The whole process was quite smooth with easy communication.

31 October 2023
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Reply from CIBTvisas - Nordics

Dear Nihal. Thank you very much for the positive feedback. We are glad we managed to assist, especially with the tight deadline in mind. We wish you a great trip to the US.

Rated 5 out of 5 stars

Great service, support and customer oriented

I had a great experience with CBTI Visas and their service in helping me with the process of obtaining my Visa for Taiwan, due to a business trip.

They were very kind, helpful and straightforward in explaining the services and providing guidance on what was needed from me.

They managed the entire process for me and my visa was granted within a few days, I'm sure also because of their influence and knowledge.

We were in contact throughout the process, they would send confirmation emails at each stage of the process.
I felt safe, in good and competent hands.

Thank you.
Camila Valcarengh
Organizational Development Coach
Siemens Gamesa Renewable Energy

27 October 2023
CIBTvisas - Nordics logo

Reply from CIBTvisas - Nordics

Dear Camilla. Thank you very much for your positive feedback and kind words. We highly appreciate this.

Rated 5 out of 5 stars

Amazing Team

Amazing Team, very professional . Correspondence clear , planning well done and milestones achieved on time. Very satisfied.

11 September 2023
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Reply from CIBTvisas - Nordics

Dear client. Thank you very much for providing such good and positive feedback. We highly appreciate this.

Rated 5 out of 5 stars

Mariam helped me in a fantastic way…

Mariam helped me in a fantastic way with my Chinese visa when it was really short of time. She really went the extta mile and then some! I can highly recommend Mariam when you need help with your visa.

7 September 2023
CIBTvisas - Nordics logo

Reply from CIBTvisas - Nordics

Dear Daniel. Thank you very much for providing such great and positive feedback. We highly appreciate this.

Rated 5 out of 5 stars

Thank you CIBT for helping out with a China visa…

Thank you CIBT for helping out with a China visa. We got e relevant advice on a visa type to get. The procees of completing the agency application was smooth as well as the additional documents provision from our side.
We got a visa the day indicated by the agency.
Thank you Wei for the patience and all the assistance!

6 September 2023
CIBTvisas - Nordics logo

Reply from CIBTvisas - Nordics

Dear Elvira. Thank you providing such good and positive feedback. We really appreciate this.

Rated 5 out of 5 stars

Very fast service :)

4 September 2023
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Reply from CIBTvisas - Nordics

Dear Ioannis. Thank you very much for taking the time to provide such wonderful feedback. We highly appreciate this.

Rated 4 out of 5 stars

Timely response

Timely response and attentive to find the early slots which helped to get visa 2months before the original planned appointment.

21 August 2023
CIBTvisas - Nordics logo

Reply from CIBTvisas - Nordics

Dear Naresh. Thank you very much for the positive feedback and review.

Rated 5 out of 5 stars

UK visa with Hawra Jalal

Had a nice experience, highly recommended

31 August 2023
CIBTvisas - Nordics logo

Reply from CIBTvisas - Nordics

Dear Sufyan. Thank you very much for the positive feedback. This means a lot to us.

Rated 5 out of 5 stars

Amazing customer service .

Elly from customer service supported our applications for visas to China all the way. We got incredible support and help in filling out applications and following up on the whole procedure with the embassy. There were some issues with the documents and Elly made sure all went smoothly with the embassy.
We experienced amazing service and communication during the whole process.

30 August 2023
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Reply from CIBTvisas - Nordics

Dear client. Thank you very much for the amazing feedback. This is highly appreciated. Thank you.

Rated 5 out of 5 stars

Recommend CIBT to others in need visa assistance

I'm pleased to share my experience with CIBT's services for obtaining my Bangladesh visa.
I was late to provide my documents, My consultant Meng Li took quick action to prepare and submit my case, ensuring the processed promptly. Moreover, she commitment collaboration with a colleague from the dispatch department push my case with the embassy. Their combined efforts to expedite the visa issuance process.
Thank you once again to CIBT Team, and recommending CIBT to others in need of visa assistance.

28 August 2023
CIBTvisas - Nordics logo

Reply from CIBTvisas - Nordics

Dear client. Thank you very much for the positive and very useful feedback. We highly appreciate this.

Rated 5 out of 5 stars

Speedy

Speedy, efficient and organised

27 August 2023
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Reply from CIBTvisas - Nordics

Dear F Van Parys. Thank you for the wonderful feedback, something we highly appreciate.

Rated 5 out of 5 stars

Great service

Great service, timely, focused on resolving the issues!

27 August 2023
CIBTvisas - Nordics logo

Reply from CIBTvisas - Nordics

Dear Marie. Thank you for providing us with this positive feedback. We highly value this.

Rated 5 out of 5 stars

Elly Liu was the difference

Elly Liu was the difference. Great advise during whole process and super help till the work done :)

24 July 2023
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Reply from CIBTvisas - Nordics

Dear client. Thank you very much for providing such important and positive feedback. This means a lot to us and the mentioned consultant.

Rated 5 out of 5 stars

Smooth process of visa for China

CIBT did an amazing job with organising a visa for China for my Stakeholder. The process went very smoothly and I found the customer service extremely friendly and helpful. Our contact person Yun Lui was very knowledgeable about the process.

22 August 2023
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Reply from CIBTvisas - Nordics

Dear Tonya. Thank you very much for taking the time , to provide important and positive feedback. This is highly appreciated.

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