Vita Green Reviews 78

TrustScore 3.5 out of 5

3.3

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Rated 3 out of 5 stars

If oversea customers like us know that we have to pay for custom duty, then we will not buy the products. We end up have to pay $50 cad upon delivery. I was shocked by this extra cost that I have to... See more

Rated 2 out of 5 stars

I have ordered some products recently three times. The online store said that the delivery time is two weeks. However, no delivery could be done within 14 days. More worse, I had to send message to th... See more

Rated 5 out of 5 stars

As an overseas customer, it's a blessing to be able to purchase Vitagreen products here in Canada. My family and I have been eating Lingzhi for many years, and our immunity has gotten much better!

Rated 5 out of 5 stars

Their product 脈通三七 really works for reducing cholesterol levels. After taking it for 45 days, my cholesterol dropped by about 20%. I’m very happy with this result and feel I made the right choice. Tru... See more

Company details

  1. Vitamin & Supplements Shop

Written by the company

A health product brand that offers a range of natural and high-quality health supplements, herbal remedies, and nutritious foods. Their products are made with traditional Chinese medicinal herbs and modern technology, ensuring the highest quality and effectiveness.


Contact info

3.3

Average

TrustScore 3.5 out of 5

78 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Poor customer service!

I sent them email to help me with an issue about my order but they ghosted after charging. As a first-time customer, it is really disappointing and discouraging me to order again. Poor customer service!

19 November 2024
Rated 1 out of 5 stars

Don’t order from Vista green Canada

Don’t order from Vista green Canada, I placed order via their Canada site and when I received the order, I have to pay for duty tax due to shipping it from HK. This is ridiculous. What is the point of having a Canada branch when stuff all ship from HK?!??!? I don’t think the buyer should be responsible for that. If I know it is going to ship from Hk, I won’t even bother to order from them. Sent them an email last week regarding on this issue and still have no response.

29 November 2024
Unprompted review
Rated 1 out of 5 stars

No Customer Service

The order was wrong. There is not really a customer service contact. Obly option is to send message on the website. I sent a message on the website twice and no response. No confirmation or case number when you send message on website by the way, so just waiting for a possible response. Worst e-commerce website ever.

11 November 2024
Rated 1 out of 5 stars

Paid $400 plus never received anything! Be AWARE!

I bought over $400 worth of products and never received anything from this company. Their deliver service in the US is not capable of fulfilling my order. 3 months later, they are still keeping my money, no products. Don’t waste your money with them! They will just take your money and never talked to you!

16 November 2024
Unprompted review
Rated 3 out of 5 stars

No Tracking number for shipment

Shopping experience was great, easy to place order. The only drawback is there is no tracking number for the shipment since they change shipping company. So we’re in the dark of the fulfillment of the order

18 October 2024
Rated 1 out of 5 stars

SCAM, STAY CLEAR

Absolutely scam of a company. Never delivered the products and despite multiple attempts at contacting them they never got back to me

22 June 2024
Unprompted review
Rated 1 out of 5 stars

Additional Charges on Mother's Day Package Order

I am writing to seek clarification regarding my recent order, placed under the Mother's Day package promotion. The details of my order are as follows:

Menopause x3
Herba Precious 60 Capsules x3
Water Reduction Capsules x3
Lingzhi x3

As part of the promotion, there were several free items included with this package. However, upon reviewing the invoice, I noticed an additional charge of AUD 138.45 applied to these "free" gifts. This discrepancy was unexpected, as the promotional webpage indicated that these items would be complimentary

Could you please clarify the reason for this additional cost? I would appreciate it if you could review my order and ensure that the promotional terms are correctly applied.

[Order No: #11372]

14 May 2024

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