Vital Records Now 

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Rated 1 out of 5 stars

I placed an order for a birth certificate on 11/18/2024...It's now 7/10/2025 and still no borsht certificate. I called their customer service and they told me it will take 22-25 weeks. It's been 32 we... See more

Rated 2 out of 5 stars

Didn't processes my initial request in the beginning of April. After 4 weeks, I contacted them, they said they never proccessed my request. Then I got word they processed middle of May. After 6 weeks,... See more

Rated 2 out of 5 stars

Didn't processes my initial request in the beginning of April. After 4 weeks, I contacted them, they said they never proccessed my request. Then I got word they processed middle of May. After 6 weeks,... See more

Rated 1 out of 5 stars

I recently ordered and paid for a death certificate of my mother Carrie Ellen Kingsmore who died on July 20, 2005. She was born April 13, 1919. Vital Records sent me a death certificate of my fathe... See more

Company details

  1. Public & Local Services

Information provided by various external sources

Use the online form to order official birth, marriage, death, and divorce certificates. Order at any time and from anywhere! We help you avoid having to travel long distances, traffic, lengthy phone calls, and long lines.


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(1,361)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy and Convenient

I found your service convenient and easy to use. I appreciated the emails communicating that you had received my information and the timeline in which to expect receiving my daughter's birth certificate.I received the document within the 4-6 weeks anticipated.

25 July 2019
Unprompted review
Rated 1 out of 5 stars

I was charged $80 for a death…

I was charged $80 for a death certificate. When I received it from Santa Fe NM there was a receipt for a $5 charge for the death certificate. So this company made $75 for my mistake. I was not aware that this was a third party requesting the death certificate for me. I called them to tell them this, but they said "Nothing could be done!" So I was out $80 when I could have requested it from Santa Fe for $5. I don't know if I am angry at me for thinking that's how much it cost or at the company for overcharging!

24 July 2019
Unprompted review
Rated 1 out of 5 stars

i was sent the wrong marriage license…

i was sent the wrong marriage license for someone else. who ever looked at what I gave them didn't do a very good job. I spent $92.50 for something I couldn't use. if there is any way to get my money back I sure would like to know. I hope people read this and don't use your services because they stink.

23 July 2019
Unprompted review
Rated 5 out of 5 stars

easy

easy, simple and received documents in a timely manner

22 July 2019
Unprompted review
Rated 2 out of 5 stars

Slow to process/lack of communication.

Didn't processes my initial request in the beginning of April. After 4 weeks, I contacted them, they said they never proccessed my request. Then I got word they processed middle of May. After 6 weeks, they said they had backlogged & had to restart the process the end of June. No communication until I would inquire why it was taking so long. Finally received my request July 20th.

21 July 2019
Unprompted review
Rated 1 out of 5 stars

If the option was there I would give it…

If the option was there I would give it NEGATIVE 5 stars!!! Extremely dissatisfied. The first time they sent me the wrong paperwork waited several weeks before anything was said then send me the correct paperwork I waited five weeks and instead of making sure I got my order they just gave me my money back after waiting two months to no avail all because of their mistake.! They refunded my money but it still doesn’t help me get my birth certificate which was the original order over two months ago actually longer than that three months

20 July 2019
Unprompted review

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