Vital Records Now 

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Rated 1 out of 5 stars

I placed an order for a birth certificate on 11/18/2024...It's now 7/10/2025 and still no borsht certificate. I called their customer service and they told me it will take 22-25 weeks. It's been 32 we... See more

Rated 2 out of 5 stars

Didn't processes my initial request in the beginning of April. After 4 weeks, I contacted them, they said they never proccessed my request. Then I got word they processed middle of May. After 6 weeks,... See more

Rated 2 out of 5 stars

Didn't processes my initial request in the beginning of April. After 4 weeks, I contacted them, they said they never proccessed my request. Then I got word they processed middle of May. After 6 weeks,... See more

Rated 1 out of 5 stars

I recently ordered and paid for a death certificate of my mother Carrie Ellen Kingsmore who died on July 20, 2005. She was born April 13, 1919. Vital Records sent me a death certificate of my fathe... See more

Company details

  1. Public & Local Services

Information provided by various external sources

Use the online form to order official birth, marriage, death, and divorce certificates. Order at any time and from anywhere! We help you avoid having to travel long distances, traffic, lengthy phone calls, and long lines.


Contact info

All reviews

(1,361)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

tracking down marriage certificate

Was trying to get the dmv real I’d and needed a marriage certificate that was over 30 years ago and since marriage was unsuccessful I threw away the certificate. Vital records tracked it down for me and I just had to give them as much information as I could remember. No stress for me. Great results.

10 July 2019
Unprompted review
Rated 1 out of 5 stars

Horribly expensive

Horribly expensive. I paid $125 but the document shows it actually only cost $55. Where did the extra $70 go? Also very slow service. Took 2 months to receive the document.

9 July 2019
Unprompted review
Rated 1 out of 5 stars

1.I have yet to receive either my…

1.I have yet to receive either my marriage license or my birth certificate.It has been over 6 months since the request was made.
2. To make a request for these item on line was Impossible since I was not born in a state but in the District of Columbia (not a state)
3. When can I expect to receive these items?

6 July 2019
Unprompted review
Rated 1 out of 5 stars

I am so upset

I am so upset! I never received my document! After a year of waiting, I have moved, so if it's floating around in the mail I'll never get it now. If it was never sent, well then . . .

5 July 2019
Unprompted review
Rated 5 out of 5 stars

They assisted me when the state could…

They assisted me when the state could not! Yes, it was a little expensive, but in the end I have my birth certificate. I needed it to get a new driver's license in a new state. They were in constant contact and answered all my questions promptly. I received my document in the time frame they outlined. Very thankful!

5 July 2019
Unprompted review
Rated 5 out of 5 stars

I needed a copy of my marriage…

I needed a copy of my marriage certificate for the Real ID. Vital Records was very quick to respond and deliver. I have referred their service to others whom have been quite satisfied. Will use them again when needed. A great resource!

5 July 2019
Unprompted review
Rated 1 out of 5 stars

I recently ordered and paid for a death…

I recently ordered and paid for a death certificate of my mother Carrie Ellen Kingsmore who died on July 20, 2005. She was born April 13, 1919. Vital Records sent me a death certificate of my father rather than my mother. Please correct this mistake by sending a death certificate of my mother Carrie Ellen Kingsmore to my address: to Kenny Kingsmore
249 Mohegan Drive
Havre de Grace Maryland 21078.
Thanks

4 July 2019
Unprompted review
Rated 5 out of 5 stars

I ordered a marriage license and put in…

I ordered a marriage license and put in wrong date. I was able to get it fixed, but after a few days I realized I was ordering it from California when I should have ordered it from Washington vital records would have saved me 40 bucks. But if needed I would definitely recommend this site.

4 July 2019
Unprompted review
Rated 1 out of 5 stars

Vital Records over charges.😱

Vital Records charges $90.00 for a marriage certificate and still sends a bill from the county records. An additional $15. I recommend you go directly to the source. Usually the county clerk can guide you through the process. I do not recommend them.

4 July 2019
Unprompted review

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