Customer service follow up is prompt and efficient. Love the products but being from Canada and newly retired, struggling with the currency conversion and delivery cost. Regrettably, I may have to... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The delivery was fine, but when I opened the box, the hair gel container was not sealed properly, and the unit leaked. Also, the shampoo I received was a problem because I couldn't get the pump t... See more
Company replied
Ingredients are great, but hair creme doesn't do much for style with my medium length slightly wavy hair. The leave in conditioner works better than the creme for styling but still not effective enou... See more
Company replied
It has been just about a year since I've started using Vitaman's hair products. In my opinion, it's the best! My hair has never looked or felt better. Dry scalp, gone. Their customer service is excel... See more
Company replied
Company details
Written by the company
Award-winning men's grooming products with natural and organic ingredients enriched with native Australian botanicals. High Quality, 100% money-back guarantee, fast US Shipping. No aluminum, toxins, baking soda or chemicals. Cruelty-free.
Contact info
United States
- info@vitaman.com
- vitaman.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Shipping took a little longer than…
Shipping took a little longer than expected and when it arrived one of the items (conditioner) had leaked all over. With as much as I spent was expecting a different level of service.

Reply from VITAMAN USA
Awesome product great quality
Awesome product great quality. I love the smell and smoothness of my skin after using the wash lotion and now the shampoo.

Reply from VITAMAN USA
Great products and reliable service
Received my recurring order (every 2 months) on-time as usual and with the discounted price for recurring orders. I continue to enjoy and benefit from the Vitaman face products.

Reply from VITAMAN USA
Great products and even better customer…
Great products and even better customer service.

Reply from VITAMAN USA
Really good products, great customer service!
Every VITAMAN product I have tried has been exceptionally great.
I was looking for a hairstyling product to replace my current product, so I tried the Mat Mud, and was very impressed by the smell, hold and look of my hair after using it. I liked the Mat Mud so much that I ordered the Style Gel to try out as well.
Along with VITAMAN’S top notch products comes excellent customer service. I had a few questions and issues when I ordered, and Gavin responded quickly and made me feel like I mattered as a customer. I can’t say that about too many companies.
If your asking my advice, don’t hesitate to try out VITAMAN for yourself!

Reply from VITAMAN USA
After only a couple of weeks the bags…
After only a couple of weeks the bags and circles under my eyes are virtually gone. I’ve used Rodan and Fields for several years and never got close to the results that I’ve had using Vitaman. I’m not one to leave reviews but I can’t help it, these products are that good. I can’t recommend Vitaman products enough.

Reply from VITAMAN USA
Great hair products and excellent service!
The VitaMan hair products are the best I have used. Even when I moved to countries where the products are not available in retail stores, I purchased online as alternative products were never as good. Service has also been amazing, with quick responses as assistance when booking online.

Reply from VITAMAN USA
VITAMAN Anti-Aging Face Masque
This is my first experience with the VITAMAN Age-Control Face Masque. First impressions mean a lot, and this one was more than favorable. A high-quality product, it provides a generous amount of anti-aging serum for an at-home facial. (It may help to have a paper towel or tissue on hand.) The directions advise leaving the mask on for fifteen minutes. I did twenty relaxing minutes and could feel my skin drinking it in. The result is an even-toned, glowing countenance that belies the years. I could easily get used to this once a week. For the price, the results (and the experience) can’t be beat. This product is worth every cent — I highly recommend it. In addition, my experience with VITAMAN’s customer service has always been outstanding. I am one satisfied customer.

Reply from VITAMAN USA
Great product
Great product. Purchased the shampoo, conditioner, and deodorant. The shampoo is a tea tree shampoo. Invigorating and refreshing. The deodorant is interesting. Great, unique scent, and works great. I don’t see anywhere that it’s an antiperspirant, but it seems to work excellently all day. Definitely would purchase all of these products again.

Reply from VITAMAN USA
Thank you for the free hand sanitizer
Thank you for the free hand sanitizer! Great masculine packaging Lifelong customer of course. Thank you
Ryan

Reply from VITAMAN USA
I'm still waiting to actually receive…
I'm still waiting to actually receive the product which I ordered on December 17th. Consider selling it through Amazon.

Reply from VITAMAN USA
Growing, Improving, and Informative!
Been using Vitaman products for almost a year now and have been very happy with their products. The product details and instructional videos on the website really help you get a feel for the correct process in taking care of your body and skin! It's an underrated part of the routine since most guys use the same techniques just with new products(too hot water, over applying, aggressively applying, etc). And sure, upgrading to the natural products from Vitaman will help on its own, but you can really start to get the full picture of what you're skin in particular needs, to dial in the best routine for you. Vitaman helps you through this process on their website. An underrated feature. Happy to continue my skincare journey thru Vitaman!

Reply from VITAMAN USA
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







