This company just fixed my teeth and have been getting them fixed over the last 9 months ang can't find anything wrong with Vetrin clinic they have been so helpful and understanding with me and wou... See more
Company replied
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See what reviewers are saying
I had a good experience with this clinic the thing is this is my second time coming here and it was way better than the first. The staff are nice and diligent ready to help you with anything. They act... See more
Company replied
I went to this clinic two times do to condition of my teeth, it was a bit complicated. Both times clinic provided transfer to the hotel, to the clinic and back. I felt safe and comfortable. The clinic... See more
Company replied
From getting picked up from the airport , to my many trips to the clinic ,i was greeted and treated absolutely fantastically , and i must also include the customer care team , who are always there , k... See more
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Company details
Written by the company
Vitrin Clinic was founded in 2007 in Istanbul - Turkey, to be one of the world's leading addresses in the field of dentistry and cosmetic dentistry, as it constantly strives to keep up with medical advancements and use the latest devices and materials to ensure that patients get the results they desire. Vitrin Clinic is constantly eager to supply its teams with the greatest and most qualified specialists in all fields of dentistry and cosmetic dentistry, so that patients may get everything they need in one location with the highest quality possible.
Contact info
İkitelli OSB Mah. Süleyman Demirel sok. No:4/1 D:2, 34944, Başakşehir, Turkey
- 0545 101 60 00
- info@vitrinclinic.com
- vitrinclinic.com
Breach of guidelines
Best dentist clinic in Istanbul .I was…
Best dentist clinic in Istanbul .I was for my California smile great process and staff very friendly
1 February 2025
Unprompted review
Reply from Vitrin Clinic
Thank you for sharing your experience! We're thrilled that you’re happy with your Smile and that our team made the process smooth and enjoyable for you. Your satisfaction is our top priority, and we appreciate your kind words about our friendly staff.
Enjoy your new smile, and we’d love to welcome you back anytime! 😊✨
📍 Aftercare English: +90 545 104 60 00
📍 Aftercare French/Arabic: +90 546 161 83 50
📍 Aftercare Russian: +90 546 176 75 09
I had my teeth done in vitrin clinic…
I had my teeth done in vitrin clinic and im very happy with how they look and I can smile with confidence all the staff are welcoming and very good and the after team keep in contact to make sure everything is fine thank you vitrin clinic
28 January 2025
Unprompted review
Reply from Vitrin Clinic
Thank you for sharing your experience! We're delighted to hear that you're happy with your new smile and that you can now smile with confidence. Our team always strives to provide the best care, and we're glad you felt welcomed and supported throughout your journey.
Our aftercare team will always be here for you to ensure everything continues to go smoothly. If you ever need anything, don’t hesitate to reach out! 😊
Aftercare department English :+90 545 149 42 70
After care French/Arabic:+90 546 161 83 50
After care Russian : +905461767509
Clinic
Transfer from airport to hotel was good. Doctors on top. Translators always helped us. 4 star because now one told us that last 3 days in hotel is not paid by clinic. That was unexpected.
1 December 2024
Unprompted review
Reply from Vitrin Clinic
Thank you for your feedback! 😊 We're glad you were satisfied with the transfer, doctors, and translators. Regarding the hotel stay, we apologize for any misunderstanding and will ensure better communication in the future. Your input is valuable, and we appreciate you sharing your experience.
Aftercare department English :+90 545 149 42 70
After care French/Arabic:+90 546 161 83 50
After care Russian : +905461767509
My name is Kathy Rostamzadeh and I am…
My name is Kathy Rostamzadeh and I am one their victims. Stay away from this Clinic. There is no any professional dentist and after getting your money and delivering an absolute awful job they don’t stand behind their job with giving you nonsense reasons for delivering such a bad job.
By the way if your answer is that you were concerned about adding Toronto Bar because of heaviness, why you charged me $1200 extra for that piece and for 24 crowns with delivering 20 crowns. Why you did not explain to me while I was there before you get my money? If you don't name this SCAM then what is it? Why you did not return my extra money honestly. You call yourself an HONEST Muslim?
16 December 2024
Unprompted review
Reply from Vitrin Clinic
A great smile starts with the right support. Unfortunately, your implants were not placed at our clinic, and their positioning made it challenging to achieve the exact result you expected. Despite this, we did our best to provide a solution that was both medically safe and aesthetically pleasing.
After careful evaluation, we designed 20 zirconia crowns instead of 24 because adding more would have put too much pressure on the implants, leading to possible breakage and failure. As for the Toronto bar, we explained that fully covering the area would make cleaning difficult, causing food buildup, bad odor, and possible infections. Our priority was to ensure the long-term success of your treatment.
We also requested a medical report to confirm if there was an issue with our work, but unfortunately, this was not provided. Please know that we take every concern seriously and always aim to provide the best care possible.
We are sorry that your experience did not meet your expectations, but we stand by the quality of our work and remain available if you wish to discuss this further.
Aftercare department English: +90 545 104 60 00
Aftercare department French/Arabic: +90 546 161 83 50
Aftercare department Russian: +90 546 176 75 09
Reply from Vitrin Clinic
Thank you for your kind words! 😊 We're delighted to hear that you had a positive experience
Aftercare department English: +90 545 104 60 00
After care French/Arabic: +90 546 161 83 50
After care Russian: +90 546 176 75 09
Reply from Vitrin Clinic
Thank you for your kind words! 😊 We're happy to hear you had a great experience with our team. See you again soon! 💙✨
Aftercare department English :+90 545 104 60 00
After care French/Arabic:+90 546 161 83 50
After care Russian : +905461767509
Reply from Vitrin Clinic
Thank you for your amazing feedback! 😊🦷 We're thrilled to hear that you had a great experience. Your trust means everything to us! See you soon! ✨💙
- **Service après-soins (anglais)** : +90 545 104 60 00
- **Service après-soins (français/arabe)** : +90 546 161 83 50
- **Service après-soins (russe)** : +90 546 176 75 09
A very good clinic
A very good clinic, they always provide assistance, the doctor will always give advice, and immediately write out a prescription for medicine! Thank you so much for your care and attention! Even at great distances they always provide assistance!
Continued prosperity to your entire clinic! I will soon continue treatment in your wonderful clinic!🥰
28 January 2025
Unprompted review
Reply from Vitrin Clinic
Thank you so much for your kind words and heartfelt feedback! 🥰 We’re thrilled to hear that you’ve had such a positive experience with our team and that you feel well cared for, even from a distance. Your continued trust means the world to us! 🌟
We look forward to welcoming you back soon to continue your treatment. Wishing you all the best until then! 😊🦷✨
Aftercare department English :+90 545 104 60 00
After care French/Arabic:+90 546 161 83 50
After care Russian : +905461767509
I enjoyed the quality of the service…
I enjoyed the quality of the service and professionalism of the entire team Super easygoing people an communicate real good 😊 transport is absolute vip 10/10 to them 🥰✌️💪
17 January 2025
Unprompted review
Reply from Vitrin Clinic
Thank you so much for your kind words! 😊 We're thrilled to hear you enjoyed the quality of our service and the professionalism of our team. It's great to know you felt comfortable and appreciated the smooth communication. 🙌 We're especially glad you loved the VIP transport service—your 10/10 rating means the world to us! 🥰✌️💪
Aftercare department English :+90 545 104 60 00
After care French/Arabic:+90 546 161 83 50
After care Russian : +905461767509
I have been to the clinic twice
I have been to the clinic twice. First time in May to install implants and second time in November to install crowns. I am very happy with my work. Excellent attentive staff. The work was done perfectly. I am grateful to everyone who made my smile beautiful.
8 December 2024
Unprompted review
Reply from Vitrin Clinic
Thank you for trusting us with your smile transformation! 🌟 It’s always our goal to provide a seamless and satisfying experience for every patient, and we’re delighted to have been part of your journey.
Your kind words motivate our team to keep delivering exceptional care and results. We’re here for you anytime you need, and we’re thrilled to see your confidence shining through your beautiful new smile! 😊
Aftercare department English :+90 545 104 60 00
After care French/Arabic:+90 546 161 83 50
After care Russian : +905461767509
Quality and care
This was my second visit to VITRIN in Istanbul, and has been a great experience. The team are so caring and professional. Clinic days have been well organised with provovided taxi's prompt and appointments on time. I really felt looked after and nothing was too much trouble. Ilayda had been amazingly attentive throughout my visits. Highly recommended
18 January 2025
Unprompted review
Reply from Vitrin Clinic
Thank you for sharing your experience! 🌟 We're thrilled to hear that your second visit to Vitrin Clinic was such a positive one. Providing a well-organized and caring experience is our top priority, and we're glad the prompt transportation and timely appointments made everything seamless for you. 🚖✨
A special shoutout to Ilayda for her amazing support throughout your visits—she’ll be so happy to hear your kind words! 💐 Thank you for trusting us with your care, and we look forward to welcoming you again in the future. 😊
Aftercare department English :+90 545 104 60 00
After care French/Arabic:+90 546 161 83 50
After care Russian : +905461767509
It was a great experience
It was a great experience, all from the initial contact to the end result. Good contact and service. Very professional staff, and a friendly atmosphere.
And good value for your money.
5 January 2025
Unprompted review
Reply from Vitrin Clinic
Thank you for your wonderful feedback! 😊 We're thrilled to hear about your positive experience and that you felt comfortable throughout your treatment. It's great to know that our organization and care met your expectations.
We're delighted you're happy with your final results after your visits—your satisfaction is our greatest reward! ✨
Thank you for your wonderful feedback! 😊 We're thrilled to hear about your positive experience and that you felt comfortable throughout your treatment. It's great to know that our organization and care met your expectations.
We're delighted you're happy with your final results after your visits—your satisfaction is our greatest reward! ✨
Aftercare department English :+90 545 104 60 00
After care French/Arabic:+90 546 161 83 50
After care Russian : +905461767509
Highly professional Clinic
Highly professional Clinic, polite staff and they make you feel comfortable to any treatment you have.
All process is organised very well, from pick up on airport to daily transfers and treatments.
Im happy with my final results after visiting this Clinic two times.
2 January 2025
Unprompted review
Reply from Vitrin Clinic
Thank you for your wonderful feedback! 😊 We're thrilled to hear about your positive experience and that you felt comfortable throughout your treatment. It's great to know that our organization and care met your expectations.
We're delighted you're happy with your final results after your visits—your satisfaction is our greatest reward! ✨
Aftercare department English :+90 545 104 60 00
After care French/Arabic:+90 546 161 83 50
After care Russian : +905461767509
I wanted to give some feedback on my…
I wanted to give some feedback on my teeth service. Overall, I think the fixing is good, but recently I've been experiencing some aching in my lower teeth, especially when I rinse my mouth. I just wanted to bring this to your attention. Thank you!
21 December 2024
Unprompted review
Reply from Vitrin Clinic
Thank you for sharing your feedback with us! We’re glad to hear that you’re satisfied with the overall result of your dental treatment.
Regarding the aching in your lower teeth, please rest assured that this is a normal part of the healing process, as explained by our Aftercare Team. It’s common to experience some sensitivity or discomfort, especially when rinsing, as your teeth and gums adjust after the procedure.
If the discomfort persists or intensifies, we encourage you to reach out to our Aftercare Team directly. They’re always available to guide you and provide any additional recommendations for relief.
We appreciate you bringing this to our attention and are here to support you every step of the way. Wishing you a speedy adjustment and continued satisfaction with your new smile!
Aftercare department English :+90 545 104 60 00
After care French/Arabic:+90 546 161 83 50
After care Russian : +905461767509
Very satisfied
I am very happy and satisfied with all the treatments I got at vitrin clinic. starting with coordinator miss lydia, to Shahid, doctor ahmed he did a fantastic job on my teeth I highly recommend them
شكر كبير لكل طاقم العمل في العياده لقد قاموا بعمل اكثر من رائع وانا الان بمنتهى
السعاده
21 November 2024
Unprompted review
Reply from Vitrin Clinic
Thank you so much for your kind words and recommendation! 😊💙 We're thrilled to hear that you're very happy and satisfied with your treatments. Your appreciation means a lot to our team, from our coordinators like Miss Lydia and Shahid to Dr. Ahmed, who is delighted you’re pleased with his work.
Aftercare department English :+90 545 104 60 00
After care French/Arabic:+90 546 161 83 50
After care Russian : +905461767509
Very nice
Very nice
Satisfied with the result
Plan extra funds as they will probably need to do more treatment than planned (20% more)
I recommend
15 November 2024
Unprompted review
Reply from Vitrin Clinic
Thank you for sharing your experience! 😊 We’re delighted to hear you’re happy with the results and found everything to your satisfaction. 🙌 We appreciate your suggestion regarding planning for additional treatments and are always here to provide clear explanations and support. Your recommendation means a lot to us! 🌟
Aftercare department English :+90 545 104 60 00
After care French/Arabic:+90 546 161 83 50
After care Russian : +905461767509
Vitrin clinic is Amazing with a team of…
Vitrin clinic is Amazing with a team of conscious and supportive staff and professional dentist who take pride in what they do. A last minute decision was made to ensure I had a perfect smile after extractions. Vitrin went the extra mile to ensure I achieved this. My plates were couried over to me eithin days putting a better smile on my face.
I have always recommended Vitrin clinic, I will recommend them today and recommend again tomorrow. Go to Vitrin clinic for your perfect smile.
16 November 2024
Unprompted review
Reply from Vitrin Clinic
Thank you for your kind words and for sharing your experience! We are thrilled to hear that you’re happy with your results and that our team could go the extra mile to ensure your satisfaction. It’s wonderful to know that you appreciated the dedication of our staff and dentists, as well as the swift effort to provide you with your perfect smile.
Your trust and recommendations mean the world to us, and we look forward to welcoming you again in the future. Keep smiling confidently! 😊✨
Aftercare department English :+90 545 104 60 00
After care French/Arabic:+90 546 161 83 50
After care Russian : +905461767509
Excellent Dentistry but disorganized staff.
I had crowns and veneers done at Vitrin Clinic. While the dentistry is excellent, I was never consulted about the color of the veneers/crowns except with one question from the translator. He asked whether I preferred "natural or Hollywood smile (very white)". I told him "natural" and they ordered the shade 1M1 without my knowledge. The translator told me they only offered "four shades", while I know this to be untrue. The shade of white is very 'ceramic' and I would have preferred a more natural shade of white. Other than that, the dentist Dr. Sancaktar who corrected my bite and did excellent work. I also received no receipts or paperwork of any kind. They had just opened the new office and hopefully, they are more organized now.
20 November 2023
Unprompted review
Reply from Vitrin Clinic
Thank you for sharing your detailed feedback, Robert. We are delighted to hear that you were pleased with the quality of our dentistry and Doctor's excellent work. Your satisfaction is our top priority, and we regret any inconvenience you experienced during the process.
We apologize for the miscommunication regarding the shade selection and understand the importance of this aspect for your smile. Our goal is always to ensure patients are fully informed and involved in every decision, and we will use your feedback to improve our consultation procedures.
Regarding the paperwork, we sincerely apologize if it was overlooked. Please contact our After Care team, and they will be happy to provide you with any documentation you need and address any further concerns.
Aftercare department English :+90 545 149 42 70
After care French/Arabic:+90 546 161 83 50
After care Russian : +905461767509
Don't go here
Don't go here! The writings here are written by the clinic's employees and are not correct. No one at the clinic seems to know what to do. The patient is being bounced back and forth and the prices just keep going up. Nothing promised has been kept. Nobody speaks English. The procedure is not explained to the patient, and all the time, more is billed. No one cares for patients during or after treatment. Uncertainty increases panic and none of the staff answers questions. All in all a bad experience. I regret coming, and I don't recommend it to anyone
7 October 2024
Unprompted review
Reply from Vitrin Clinic
Dear Chris Anderson,
Thank you for sharing your feedback. We were quite surprised to read your review, as our records indicate that you have not received any treatment at our clinic, nor have you visited us.
At Vitrin Clinic, we take pride in offering professional, transparent, and patient-focused care. All of our staff are fluent in English, ensuring clear communication and understanding at every stage of treatment. We also strive to provide fair pricing and comprehensive explanations of all procedures to avoid any misunderstandings.
We would appreciate it if you could reach out to us directly, as we would like to better understand your concerns and address any issues that may have arisen. Our goal is to resolve this matter and ensure there are no further misunderstandings.
Thank you for bringing this to our attention, and we look forward to hearing from you.
Aftercare department English :+90 545 104 60 00
After care French/Arabic:+90 546 161 83 50
After care Russian : +905461767509
Warning
Warning! don't go!
Nothing agreed was true and the operation cost twice as much as it should have.
No one in the entire clinic speaks English. No one can help! No one answers questions at the clinic! A terrifying nightmare. It's all a scam
9 October 2024
Unprompted review
Reply from Vitrin Clinic
Dear Chris Anderson,
Thank you for sharing your feedback with us . As mentioned in our previous reply We were quite surprised to read your review, as our records indicate that you have not received any treatment at our clinic, nor have you visited us.
At Vitrin Clinic, we take pride in offering professional, transparent, and patient-focused care. All of our staff are fluent in English, ensuring clear communication and understanding at every stage of treatment. We also strive to provide fair pricing and comprehensive explanations of all procedures to avoid any misunderstandings.
We would appreciate it if you could reach out to us directly, as we would like to better understand your concerns and address any issues that may have arisen. Our goal is to resolve this matter and ensure there are no further misunderstandings.
Thank you for bringing this to our attention, and we look forward to hearing from you.
Aftercare department English :+90 545 104 60 00
After care French/Arabic:+90 546 161 83 50
After care Russian : +905461767509
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