Vitrue Health Reviews 

158
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease of use and interactive nature of the assessment tools, finding them helpful for understanding and improving their posture and workstation setup. Many appreciate the clear guidance, practical advice, and simple, effective videos that contribute to a noticeable improvement in comfort and productivity. Reviewers also value the personalized assessments and regular reminders, which help them stay on track and integrate improvements into their daily routines. The platform is described as intuitive, quick to navigate, and genuinely helpful in addressing specific issues like pain reduction and rehabilitation.

What people talk about most

User experience

Users describe positive interactions with the user experience, finding the system easy to use, clear, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having had many stationary job's at desk and only just started going to the gym, this was a breath of fresh air! to go along side my exercises in the gym. I loved that you not only cared about the phy... See more

Rated 5 out of 5 stars

Fantastic online support - the reminders to do your exercises and stretches is a great little tool. How often do we say, "Oh, I'll do it late,r" then forget? The online videos and reminders are absolu... See more

Company replied

Rated 5 out of 5 stars

I need to keep track of my desk area and chair for my occupational health and so my manager can support me during my ill health. This assessment is so easy to use and the fact I can save it as a PDF s... See more

Rated 5 out of 5 stars

I have recently started using Vitrue Health in my workplace again as my lower back was starting to niggle me. The short exercises and stretches really help and I now receive daily notifications on my... See more

Company replied


Company details

  1. Software company
  2. Occupational Safety and Health
  3. Osteopath

Written by the company

Vitrue Health is on a mission to reduce musculoskeletal (MSK) pain for millions of users. With VIDA, a digital workplace assessment designed to address issues like back pain, we strive to ensure your teams' well-being while ensuring DSE compliance. Whether your teams are remote, in-office, or hybrid, VIDA is here to support them.


Contact info

4.9

Excellent

TrustScore 5 out of 5

158 reviews

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1-star

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4.9

All reviews

(158)

50 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing tool

Amazing tool. helped me understand how to set up my desk chair and everything so i can work better and more comfortably. Reduce pain in my body just to set up everything correctly. Thank you :)

26 November 2025
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Hi Krisztina,

Thanks so much for the kind words and for taking the time to leave a review – we're so glad the tool helped you feel more comfortable and in control of your set-up. It’s amazing what a few small tweaks can do to reduce pain and make a big difference to how you feel at work!

If there’s anything else you notice or any questions pop up, just give us a shout – we're always happy to help.

Thanks again,
The Vitrue Health Team

Rated 5 out of 5 stars

Excellent tool

My company has just rolled this tool out and it's excellent. It offers a full desk assessment to check you're at the right distance from your desk, your screen is at the right height etc. either at home or in the office. The stretch reminders are great too, I lose track of time when I'm working, they only take 5 minutes and really help.

18 November 2025
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Hi Sarah,

This is such great feedback - thank you! It’s brilliant to hear you’re getting value from the desk set-up guidance and the stretch nudges. They’re such a small shift but can make a big difference across the day.

If there’s anything you’re curious about or want to see more of, just give us a nudge!

Thanks,
The Vitrue Health Team

Rated 5 out of 5 stars

Great experience as personalised as it…

Great experience as personalised as it could be sking all the relevant questions.

18 November 2025
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Hi Mohammed,

Thank you for taking the time to leave a review.

We’re really glad the questions felt relevant and personalised. That’s a big part of how we help predict, prevent and support recovery from pain. Everyone’s different, so tailoring the experience to you is key.

If anything ever feels like it could be clearer or more helpful, just give us a shout, we're always happy to help!

Thanks again,
The Vitrue Health Team

Rated 4 out of 5 stars

Motivational

Motivational, Highly supportive and helpful in daily life activities on daily basis.
Health is Wealth, Peace of Mind is Happiness.

4 November 2025
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Hi Suresh,

Thanks so much for your kind words, we love your mindset!

It’s brilliant to hear VIDA’s supporting your day-to-day, and that it’s having a real impact. If there’s anything else you'd like to see from us, we're all ears and always happy to help.

All the best,
The Vitrue Health Team

Rated 5 out of 5 stars

its the gentle reminders in life

Fantastic online support - the reminders to do your exercises and stretches is a great little tool. How often do we say, "Oh, I'll do it late,r" then forget? The online videos and reminders are absolutely great and have helped me a lot - top work!

1 October 2025
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Hi Lee,

Thanks so much! This is such lovely feedback to read - we’re really glad the reminders and videos are hitting the mark.

You’re absolutely right, it’s so easy to put stretches off and forget, we’ve all been there! So it’s brilliant to hear that the little nudges have helped you stay on track.

Thanks again for sharing, it really means a lot.

All the best,
The Vitrue Health Team

Rated 5 out of 5 stars

It was a simple and easy to follow…

It was a simple and easy to follow instructios

23 September 2025
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Hi Maureen,

Thanks so much for the 5 stars! We’re really glad to hear you found the instructions simple and easy to follow - that’s exactly what we’re aiming for.

If there’s ever anything else we can do to help, we’re only a message away.

Thanks again,
The Vitrue Health Team

Rated 5 out of 5 stars

Love the interactive option to show how…

Love the interactive option to show how your desk is set up.

11 August 2025
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Hi Marie,

Thanks so much for the 5 stars! We're really glad the interactive desk set-up tool worked well for you and hope it helps you spot what’s working, or what might need a little tweak. Even small changes can make a big difference in keeping discomfort and pain at bay.

If anything else pops up or you’d like a bit more support, just give us a shout, we're always happy to help.

Thanks again,
The Vitrue Health Team

Rated 5 out of 5 stars

Extremely helpful for work!

The Display Screen Equipment Assessment course from Vida proved very helpful for me, especially working from home & having an existing condition. The assessment gave me a great insight into my set up and the results were tailored perfectly for me, to incorporate exercises and stretches into my routine - which I'm sure all of us are guilty of not doing! The team feedback function is great for management and productivity too! Overall I would recommend Vida for the ease of use, helpful feedback and regular reports. Thank you!

6 August 2025
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Hi Chris,

Thanks for the brilliant review! We’re chuffed the assessment gave you fresh insight into your home set-up, and that the tailored stretches slot nicely into your routine. Love that the extra feature’s are helping you stay on top of your own progress and productivity too.

We really appreciate the recommendation. If you spot anything we could improve, or just have a question, give us a shout, we're always happy to help! 😊

Thanks again,
The Vitrue Health Team

Rated 5 out of 5 stars

I love Vida

I love Vida, helps me with my carpal tunnel and the exercises are brilliant! also its free ! thank you

2 August 2025
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Hi Zsofia,

That’s amazing to hear! We’re thrilled you’re loving VIDA and that the exercises are easing your carpal-tunnel symptoms, that’s exactly why we’re here: to help you predict, prevent and bounce back from pain.

If you spot anything else or have ideas on how we can make VIDA even better, just give us shout, we're always happy to help!

Thanks again,
The Vitrue Health Team

Rated 5 out of 5 stars

Really simple and friendly app and…

Really simple and friendly app and enjoyable to use

30 July 2025
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Hi Alison,

Thank you so much for the glowing 5-star review! It’s brilliant to hear you’re finding VIDA simple, friendly and enjoyable to use.

If there’s ever anything else you spot or any ideas you’d like to share, just give us a shout, we're always happy to help! 😊

Thanks again,
The Vitrue Health Team

Rated 5 out of 5 stars

Vitrue arrived at "to-the-point" result…

Vitrue arrived at "to-the-point" result complete with specific solution and next steps suggestions in just a few minutes time. Hours saved from trying to get a doctors appointment taken care of.

30 July 2025
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Hi Olga,

Wow, this is the kind of impact we dream of making! It’s brilliant to hear we helped you get straight to a solution (and saved you chasing a doctor’s appointment). That’s hours back in your day, and we love to see it!

Thanks so much for taking the time to share your experience. If there’s ever anything else you need or spot, just give us a shout, we're always happy to help!

Thanks again,
The Vitrue Health Team

Rated 5 out of 5 stars

The assessment was engaging

The assessment was quick, interactive, easy to complete and the guidance given afterwards was helpful and engaging.

15 July 2025
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Hi Nicola,

Thanks so much for taking the time to leave a review, we're really glad to hear the assessment felt quick and easy, and that the guidance afterwards was helpful. We believe desk assessments should be simple and engaging so you can get straight to the good stuff: the support that actually helps you prevent and recover from pain.

We’re so happy to be part of your journey in keeping pain at bay and helping you feel your best at work. If you ever need a hand or have any questions, just give us a shout – always happy to help!

Thanks again,
The Vitrue Health Team

Rated 5 out of 5 stars

Vitrue Health daily exercises and stretches

I have recently started using Vitrue Health in my workplace again as my lower back was starting to niggle me. The short exercises and stretches really help and I now receive daily notifications on my laptop to take a break and actually do the exercises! I look forward to the daily reminders!

8 July 2025
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Hi Cathy,

Thank you for the brilliant five-star review. We’re so pleased the quick stretches and handy nudges are keeping your lower back happy. Those daily reminders are all about making it simple to take a break, so it’s great to hear they’re hitting the mark!

Got any ideas for new moves or ways we could improve? Just let us know, we’re always keen to help.

Thanks again,
The Vitrue Health Team

Rated 5 out of 5 stars

I enjoy the desk Yoga

I enjoy the desk Yoga. Had a niggly back pain which I reported via the VIDA intro forms and, as well as providing instant relief, the various 5 minute sessions provided really helped clear it up .

23 January 2025
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Hi Michael,

Thanks so much for sharing this – we’re absolutely thrilled to hear that the personalised stretches and quick sessions gave you real relief and helped clear up your back pain.

It’s exactly the kind of outcome we’re working towards, and it means a lot to know it made a difference for you.

Thanks again,
The Vitrue Health team

Rated 3 out of 5 stars

Took online HSE assessment - so easy to use

Took online HSE assessment - really intuitive and easy to do and some good recommendations for me to adjust my workspace and suggestions on any alterations on my way of working when at my desk

6 June 2025
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Hi M. Elliot,

Thanks so much for your review – really glad to hear you found the assessment intuitive and that the recommendations gave you some helpful tweaks to your workspace and how you work at your desk.

Now that you've got those insights, there's plenty more in VIDA to help you stay comfortable and spot small issues before they turn into something bigger.

If you ever need a hand or have any more thoughts, we’re always happy to hear from you.

Thanks again,
The Vitrue Health team

Rated 5 out of 5 stars

Very useful advice given

Very useful advice was given at the end of my assessment

5 June 2025
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Hi Husna,

Thanks so much for your review – we’re really glad the advice at the end of your assessment felt useful.

Now that you’ve completed the desk assessment, your personalised recommendations and Pain Coach are there to help you prevent issues and recover comfortably as you go. Hope you find them just as helpful!

Thanks again,
The Vitrue Health team

Rated 5 out of 5 stars

I recommend Vitrue Health for insightful help

The help to position better and get a better work environment based on statistics was insightful

3 June 2025
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Hi Camille,

Thanks so much for your review – really great to hear that the insights helped you rethink your setup and create a better work environment.

It’s brilliant to know the recommendations felt grounded and useful.

Thanks again,
The Vitrue Health team

Rated 5 out of 5 stars

Best award for employee service

Eon Next offer this great service so we are comfortable working from home.
The website is easy to manover around

2 June 2025
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Hi Sandip,

Thanks so much for your lovely review – we’re really glad to hear VIDA has been easy to use and that it’s helping you feel more comfortable while working from home.

It’s great to know VIDA is making a difference.

Thanks again,
The Vitrue Health team

Rated 5 out of 5 stars

VIDA was great at assessing ergonomics…

VIDA was great at assessing ergonomics as well as provided insights on improvements. The additional hints and tips such as prioritising breaks and stretches to the day were also a great reminder.

8 May 2025
Unprompted review

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