Having had many stationary job's at desk and only just started going to the gym, this was a breath of fresh air! to go along side my exercises in the gym. I loved that you not only cared about the phy... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Fantastic online support - the reminders to do your exercises and stretches is a great little tool. How often do we say, "Oh, I'll do it late,r" then forget? The online videos and reminders are absolu... See more
Company replied
I need to keep track of my desk area and chair for my occupational health and so my manager can support me during my ill health. This assessment is so easy to use and the fact I can save it as a PDF s... See more
I have recently started using Vitrue Health in my workplace again as my lower back was starting to niggle me. The short exercises and stretches really help and I now receive daily notifications on my... See more
Company replied
Company details
Written by the company
Vitrue Health is on a mission to reduce musculoskeletal (MSK) pain for millions of users. With VIDA, a digital workplace assessment designed to address issues like back pain, we strive to ensure your teams' well-being while ensuring DSE compliance. Whether your teams are remote, in-office, or hybrid, VIDA is here to support them.
Contact info
Floor1, 15 Ironmonger Row, EC1V 3QG, London, United Kingdom
- support@vitruehealth.com
- vitruehealth.com
4.9
Excellent
158 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to use
Easy to use
Quick to do to help me during my working day
Some great advice to help me stay healthy
16 May 2025
Unprompted review
Reply from Vitrue Health
Hi there,
Thanks so much for taking the time to leave a review – we’re really glad to hear you found VIDA quick and easy to use, and that the advice felt genuinely helpful during your working day.
Helping people stay healthy and comfortable at work is exactly what we’re here for.
Thanks again,
The Vitrue Health team
Really simple to complete and clear feedback
The workspace assessment was really simple to complete (quick too!) and I received clear, helpful feedback on small things that I can easily improve.
16 May 2025
Unprompted review
easy to follow and use
easy to follow and use. Gave great advice and information
30 April 2025
Unprompted review
Reply from Vitrue Health
Hi Donna,
Thanks so much for taking the time to leave a review – it means a lot. It’s brilliant to hear you found everything straightforward and got some great advice from VIDA too!
If there’s ever anything else you’re curious about or need a hand with, just let us know.
Thanks,
The Vitrue Health Team
Great Tool
Its really easy to complete and support is there is needed,
29 April 2025
Unprompted review
Reply from Vitrue Health
Hi Sarah,
Thanks so much for the lovely review – we're really glad to hear you found it easy to complete, and that support was there when you needed it.
If there’s anything else you notice or any questions pop up, just give us a shout!
Thanks again,
The Vitrue Health Team
Thanks Vida
Very thorough and considered assessment that greatly helped me at work and got me the support I needed. Would definitely recommend to colleagues!
18 April 2025
Unprompted review
Reply from Vitrue Health
Hi Samuel,
Thanks so much for the lovely feedback, we're really pleased to hear the assessment made a difference and helped you get the support you needed at work. That’s exactly what we’re here for. And it means a lot to know you’d recommend us to your colleagues!
If there’s anything else you notice or any questions pop up, just give us a shout, we’re always happy to help.
Best wishes,
The Vitrue Health Team
Really useful tool
Really great interaction, easy to use and intuitive results
22 April 2025
Unprompted review
Reply from Vitrue Health
Hi Neil,
Thanks so much for the kind words! We’re really glad to hear you had a great experience and found everything easy and intuitive to use, that’s exactly what we’re aiming for.
If there’s anything else you notice or any questions pop up, just give us a shout – we're always happy to help!
Thanks again,
The Vitrue Health Team
Helpful for desk working pain
The app and the customer team behind it has been really helpful. In a few minutes each day I can alleviate my shoulder / arm / neck pain with the exercises provided in helpful videos. It's been a good daily help so far.
7 April 2025
Unprompted review
Reply from Vitrue Health
Hi Katie,
Thanks so much for taking the time to leave us a review, we’re so pleased to hear the app and the team have been helpful, and that the daily exercises are making a real difference to your shoulder, arm and neck pain 🙌
A little bit each day really can go a long way – especially when it comes to breaking up posture habits and staying ahead of any discomfort. Our whole approach is built around helping you predict, prevent and recover from pain early, so it’s brilliant to hear it’s already making an impact for you.
If there’s ever anything else you need or anything we can do to make things even better, just give us a shout – we’re always happy to help.
Thanks again,
The Vitrue Health Team
Great camera shows your position and…
Great camera shows your position and allows you to correct it easily.
12 April 2025
Unprompted review
Reply from Vitrue Health
Hi Victoria!
Thanks so much for your review, we're really glad to hear the camera helped you spot and adjust your position easily. That’s exactly what we’re aiming for!
If there’s anything else you notice or any questions pop up, just give us a shout, we’re always happy to help.
Thanks,
The Vitrue Health Team
I'm really impressed with this app
I'm really impressed with this app. It is very thorough and the report was very relevant to me. It's is going to help me improve my overall well-being as well as with my comfort and productivity during the work day.
1 April 2025
Unprompted review
Reply from Vitrue Health
Hi Gina,
Thanks so much for your kind words! It’s brilliant to hear the report felt relevant and that it’s already supporting your comfort, productivity and overall well-being, that’s exactly what we hope for.
Wishing you all the best as you keep building those healthy workday habits.
Cheers,
The Vitrue Health Team
Reply from Vitrue Health
Hi Babar,
Thanks so much for the lovely feedback! We’re really glad to hear you’re finding the app easy to use and the instructions clear, that’s exactly what we’re aiming for.
If you haven’t already, it’s worth checking out your personalised recommendations and our Pain Coach programme, they’re great for helping you prevent and recover from any desk-related aches.
Thanks again,
The Vitrue Health Team
I enjoyed the desk workout
I enjoyed the desk workout, as I sometimes start at 5 am if working from home. This will help start my day a little limbered up. I plan to do this at the end of the working day too Also if the weathers bad and it helps replace my walk at break times, and it also adds to it.
28 March 2025
Unprompted review
Reply from Vitrue Health
Hi John,
Thanks so much for sharing this, it’s great to hear the exercises are fitting into your day so well, especially with those early starts! Love that it’s helping you get moving at both ends of the day and stepping in when the weather’s not on your side too.
If you’ve got any ideas for other moments in the day you’d like support with, just let us know – we’re always up for making things even more useful.
Thanks,
The Vitrue Health Team
Great interface
Great interface, nice technology. I like the exercises recommended and the daily tracking options.
26 March 2025
Unprompted review
Reply from Vitrue Health
Hi Lis,
Thanks so much for your lovely feedback! We're really glad to hear you're enjoying the interface, the tech, and the daily tracking, and that the exercises are hitting the mark too.
If there’s ever anything you’d like to see more (or less!) of, just give us a shout, we’re always keen to improve.
Thanks again,
The Vitrue Health Team
Really good advice and helps you to…
Really good advice and helps you to make sure you are working in a comfortable and safe space.
25 March 2025
Unprompted review
Reply from Vitrue Health
Hi Victoria,
Thanks so much for the lovely review! We’re really glad to hear you found the advice useful and that it’s helped you feel more comfortable and safe at work - that’s exactly what we’re here for.
If there’s ever anything else you spot or need help with, just let us know, we’re always happy to help.
Thanks again,
The Vitrue Health Team
was easy to go through and easy to understand
This was easy to go through and easy to understand and help what can help improve work experience at home.
It was a great way to see how your overall health is and what can help improve if you do have any problems.
this has also help make improvements to help have a better at home experience for work.
21 March 2025
Unprompted review
Reply from Vitrue Health
Hi Nicole,
Thanks so much for your review! We’re really glad you found VIDA easy to use and helpful for making your work-from-home setup better. That’s exactly what it’s here for. If you’ve got any other thoughts or feedback, we’re always happy to hear them!
Thanks again,
The Vitrue Health Team
This is a really helpful
This is a really helpful, makes you think a lot about your work environment and factors that can help. I sit at a desk for long hours and you don't realise the impact incorrect posture and desk set up can have on your health. Just a couple of simple changes can make a big difference. Very easy to use and good advice given
18 March 2025
Unprompted review
Reply from Vitrue Health
Hi Mel,
Thank you so much for your kind words! We're thrilled our proactive approach to workplace pain resonated with you. We totally agree - small, simple changes really can make a big difference. Thanks again for sharing your experience!
Best wishes,
The Vitrue Health Team
Much More Engaging than a Standard DSE Check
I have to say that when I saw the letters DSE in the subject of the email inviting me to complete the assessment; I rolled my eyes expecting it to be just another dull checklist activity.
This was completely not what I was expecting though and I found it really engaging from the very start. I loved the activity where I got to recreate my workspace - it was really fun to do and get right. It made me really think about my workspace and if it's set up well. I enjoyed doing the DSE section so much, I went on to fill in the driving assessment and the resilience section too. All of the questions were well thought out and very easy to understand and many of them were optional if you didn't want to share something. The recommendations were also very interesting and included some things I hadn't considered (Removing clutter from my desktop for example) You could also choose not to follow a recommendation and give a reason why. I really liked this flexibility as it shows that the same setup doesn't necessarily work for everyone and Vitrue recognises that.
It was also very interesting to see the results and where I sat amongst my colleagues (I was very proud of my driving setup - one of the best in the business!) I will definitely try some of the recommended activities and will use this resource a lot.
I'd definitely recommend this to colleagues and other businesses - it's a great way to get people to engage in something that's usually viewed as dull and bureaucratic and it could save some long term health issues too!
10 March 2025
Unprompted review
Reply from Vitrue Health
Hi Paul,
Thanks a bunch for your amazing feedback!
We're thrilled you enjoyed the fun workspace recreation and found our DSE, driving, and resilience sections engaging. We're really glad our flexible approach resonated with you, and congratulations on having one of the best driving setups in the business!
Your insights help us keep innovating and ensuring our assessments and tailored recommendations go beyond the usual boring desk assessment checklists.
Best wishes,
The Vitrue Health Team.
Easy to follow questions and good use…
Easy to follow questions and good use of virtual technology
10 March 2025
Unprompted review
Reply from Vitrue Health
Hi Lisa,
Thank you for your feedback!
We're really pleased you found our questions easy to follow and enjoyed our use of the webcam to accurately assess your workspace. Don't forget, now that you've completed the assessment, you will have access to your very own personalised recommendations and pain coach programme to help you make the most of your set up and proactively tackle pain!
Best wishes,
The Vitrue Health Team.
-Brilliant experience
10 March 2025
Unprompted review
Reply from Vitrue Health
Hi Caitlyn,
Thanks for your kind words! We’re absolutely delighted you had such a brilliant experience with us.
If you ever need anything else at all, or have any more thoughts on VIDA, please don't hesitate to get in touch!
Best wishes,
The Vitrue Health Team.
Very easy to use!
10 March 2025
Unprompted review
Reply from Vitrue Health
Hi Angelina,
Thanks so much for your 5-star review! We're thrilled you found VIDA easy to use; cheers for your support!
Best wishes,
The Vitrue Health Team.
Quick and easy to complete
Some quick and easy to complete online assessment relating to areas of health and well bearing, personalised to me and the results were instant and although sometimes common sense in many cases things I had not previously considered
7 March 2025
Unprompted review
Reply from Vitrue Health
Hi Tina,
Thank you for sharing your feedback. It’s brilliant to hear that our quick, user-friendly online assessment not only provided instant, personalised insights but also prompted you to consider new perspectives on your well-being!
If you ever have any more thoughts or need further assistance, please let us know as we're always happy to help!
Many thanks,
The Vitrue Health Team.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.