Vitrue Health Reviews 

158
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers found the assessment tools to be very easy to use, interactive, and quick to complete, with many appreciating the ability to save their progress and track changes. The guidance provided, including videos and reminders, was highly valued for helping people understand how to set up their workspaces correctly and improve their posture and comfort. Reviewers noted that the personalized assessments and practical advice led to noticeable improvements in their physical well-being, such as reduced pain and increased productivity. The platform is described as intuitive, helpful, and effective, offering clear and easily operated information that stands out from generic alternatives.

What people talk about most

User experience

Clients share positive opinions on user experience, consistently praising the platform's ease of use and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I tried the suggested exercises which are doable in a short time during the day. Office equipment position measuring is helpful to find out if I have the right tools to avoid discomfort at my desk. I... See more

Rated 5 out of 5 stars

Having had many stationary job's at desk and only just started going to the gym, this was a breath of fresh air! to go along side my exercises in the gym. I loved that you not only cared about the phy... See more

Rated 5 out of 5 stars

Fantastic online support - the reminders to do your exercises and stretches is a great little tool. How often do we say, "Oh, I'll do it late,r" then forget? The online videos and reminders are absolu... See more

Company replied

Rated 5 out of 5 stars

I need to keep track of my desk area and chair for my occupational health and so my manager can support me during my ill health. This assessment is so easy to use and the fact I can save it as a PDF s... See more


Company details

  1. Software company
  2. Occupational Safety and Health
  3. Osteopath

Written by the company

Vitrue Health is on a mission to reduce musculoskeletal (MSK) pain for millions of users. With VIDA, a digital workplace assessment designed to address issues like back pain, we strive to ensure your teams' well-being while ensuring DSE compliance. Whether your teams are remote, in-office, or hybrid, VIDA is here to support them.


Contact info

4.9

Excellent

TrustScore 5 out of 5

158 reviews

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4.9

All reviews

(158)

50 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy peasy

Such a simple and stress-free way of making sure your desk set up is correct, giving you a pain free working environment!

7 March 2025
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Hi Jenny,

Thanks so much for taking the time to review VIDA! We're thrilled that our easy desk assessment made it a breeze to set up your workspace, with personalised recommendations to keep your wellbeing front and centre.

Many thanks,
The Vitrue Health Team

Rated 5 out of 5 stars

So detailed and informative

It was such a thorough report that looked at all areas and then gave great recommendations. I will definitely be using it more and more

6 March 2025
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Hi Kristina,

Thanks for sharing your feedback! We're really happy to hear that you found our report comprehensive and appreciated the recommendations. Our team puts a lot of effort into covering all the details, so it's fantastic to know that the recommendations are workable and are set to become part of your day-to-day routine to proactively fight off pain!

Many thanks,
The Vitrue Health Team

Rated 5 out of 5 stars

Simple & Straightforward

Simple & Straightforward
It has made desk assessments possible in a world of working from home. Also provides you with stretches & exercises to relieve pain and muscle tension from sitting all day.

5 March 2025
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Hi Hannah,

Thanks for sharing your feedback! We're delighted that our simple and straightforward approach to desk assessments, along with our tailored recommendations and exercises, is making a difference whether you're working from home or in the office. We truly appreciate your support.

Many thanks,
The Vitrue Health Team

Rated 5 out of 5 stars

A great service!

A great service!

With it's use of integrated feature like using the webcam to detect sitting posture and asking the right sort of questions, the right outcome was detailed.

They also have a very easy to use and well laid out interface which doesn't take forever to get through.

25 February 2025
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Hi Mr.Stimpson,

Thank you so much for your review! We’re really happy to hear that you found the desk assessment useful and easy to navigate.

Now that you’ve completed it, you’ll have access to your personalised recommendations and our Pain Coach programme, designed to help you stay comfortable and build better habits at your desk. We hope you find it helpful, and if you ever have any questions, we’re always here to help.

Best wishes,
The Vitrue Health Team

Rated 5 out of 5 stars

Absolutely amazing!!

Absolutely amazing!!
from start to end it was really thorough and easily to manage and complete.
Thank you

24 February 2025
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Hi Katie,

Thank you so much for your amazing review! We're thrilled to hear that you found the process thorough, easy to manage, and enjoyable from start to finish; your feedback means a lot to us!

If you ever need any further support or have any questions, we're always here to help.

Best wishes,
The Vitrue Health Team

Rated 4 out of 5 stars

Impressed

Was impressed with the detail requested, so could give an accurate overview or how I can help to elevate some of the issues I have.

10 February 2025
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Hi Jasmine,

We're so glad you found the process easy to follow and the recommendations helpful! Our goal is to provide clear guidance and actionable insights to support your health. We hope these personalised suggestions make a real difference for you. Thanks for sharing your experience!

Best wishes,
The Vitrue Health Team

Rated 5 out of 5 stars

VIDA has been great to use so far

VIDA has been great to use so far. The tips provided and stretch exercises advised to do after a short but thorough assessment are really helpful! The pain in my neck and lower back have eased since using the information and help. They also seem to be on top of making sure the pain level is noted down to see again what more then can do to help. Its not often something like this is provided that actually shows they care and want to help as much as these do.

3 February 2025
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Hi Laura,

Thank you so much for your amazing review!

We’re so happy to hear that VIDA is helping ease your neck and back pain. Tracking progress is key, and we’re always here to support you with more tips and guidance. Your health and comfort matter to us, and it’s great to know you feel that care!

Wishing you continued progress and happy, pain-free days ahead!

Thanks again,
The Vitrue Health Team

Rated 5 out of 5 stars

Home Workstation Assessment

The application provided an instant report with tips and recommendations on improving my posture and home desk setup. It also provided some exercises to help with mobility.

30 January 2025
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Hi Steve,

Thank you so much for your review! We’re so glad you found the instant report and recommendations helpful. Small adjustments can make a big difference, and we love that you’re already benefiting from the mobility exercises. Keep up the great work!

Thanks again,
The Vitrue Health Team

Rated 5 out of 5 stars

This was so easy and intuitive to…

This was so easy and intuitive to use,great to use,very insightful

22 January 2025
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Hi Chijoke,

Thank you for your fantastic feedback! We're so glad you found it easy to use and insightful - it's exactly what we strive for. Your support means a lot!

If you need anything else at all, please do not hesitate to get in touch.

Best wishes,
The Vitrue Health Team

Rated 5 out of 5 stars

Fantastic thanks for this

Fantastic thanks for this - I found the desk assessment especially really insightful. I will be making the suggested changes and I'm sure that I will see an improvement!

23 January 2025
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Hi Hannah,

Thank you so much for your kind words and feedback, we really appreciate it. It's always great to hear that our assessments have been insightful and given you the personalised recommendations needed to set up your work space and proactively fight off pain!

If you need anything else at all, please do not hesitate to get in touch.

Best wishes,
The Vitrue Health Team

Rated 5 out of 5 stars

The web cam assessment was great

The web cam assessment was great as it made me realise I was turning my head to the left all the time. I found the articles in the personalised recommendations of great use as well.

22 January 2025
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Hi there,

Thank you so much for your feedback! It’s great to hear that the webcam assessment helped you, and that you’ve already found the personalised recommendation cards useful.

Why not take it a step further and give our Pain Coach and Pain Check-ins a try? They’re great tools to help you stay on top of your progress.

Best wishes,
The Vitrue Health Team

Rated 5 out of 5 stars

Excellent advice on posture and how to keep your back in a healthy shape

I found the instructions very useful, detailed, and thorough on how to position my office tools and monitors correctly, the chair height and model with armrests to keep at 90 degrees when working, and eyes on the level of the screen. It really helps with reducing the amount of pain it may cause when spending 8 hours daily on a desk. Thank you.

13 January 2025
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Hi Lora,

Thank you so much for your detailed feedback! We’re delighted to hear that our instructions on positioning your office tools, monitor levels, and chair setup have helped reduce your daily discomfort. It’s great to know that VIDA is making a positive difference in your workspace.

Be sure to explore our Recommendation Cards and Pain Coach features for even more support in maintaining a healthy and comfortable work environment.

Best wishes,
The Vitrue Health Team

Rated 5 out of 5 stars

Simple and useful

Easy to use, helpful graphics, detailed and specific recommendations at the end of the assessment

24 December 2024
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Hi Katherine,

Thank you so much for your positive feedback! We’re delighted you found our platform easy to use and that the graphics and recommendations were helpful.

If you have any further suggestions or need assistance, please feel free to get in touch.

Best wishes,
The Vitrue Health Team

Rated 5 out of 5 stars

At least the company does care and want…

At least the company does care and want to know about the wellbeing of the employees

19 December 2024
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Thank you for your kind words! We’re pleased to hear that you feel we care about the wellbeing of employees. You're absolutely right - we do! At VIDA, we’re dedicated to supporting a healthy and productive work environment through our comprehensive assessments and personalised recommendations.

Rated 5 out of 5 stars

Smooth, Swift, and Efficient Workspace Assessment!

I've never had such a smooth, swift and efficient desk space assessment and report to follow. This is a really easy-to-use, and effective way to ensure your employees are set-up safely while at work and supported at all times.

18 December 2024
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Thank you so much for your fantastic feedback! We’re delighted you found our workspace assessment smooth, swift, and efficient. It’s great to hear that VIDA is helping you set up your workspace safely and stay supported.

To further enhance your wellbeing, we recommend trying our Pain Coach feature, which offers tools to proactively manage and prevent discomfort!

Rated 5 out of 5 stars

no jargon - thank you

I'm not one for jargon. I found the process simple and straightforward, and easy to navigate. I like it when images are provided for ease of understanding the narrative(s) provided.

17 December 2024
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Thank you so much for your feedback! Our proactive approach to managing pain is designed to be accessible to everyone, helping you maintain a comfortable and healthy workspace, so we’re delighted you found our process simple and easy to navigate!

Rated 4 out of 5 stars

Ways of improving wellbeing

The survey was easy to use and interactive and relevant for healthy working conditions. The hints and tips were practical and interactive with an overall assessment with improvements needed to help every day working conditions by forming a plan of action to implement.

13 December 2024
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Thank you so much for your feedback! We’re delighted you found our survey easy to use and the tips practical for improving your work conditions. It’s great to hear that VIDA helped you create an action plan for a healthier workspace. Don’t forget to explore our personalised recommendation cards for even more ways to enhance your setup.

If you have any more suggestions or need assistance, feel free to reach out!

Rated 5 out of 5 stars

Great engaging way to assess your work

The experience was great because the platform is engaging and provides practical tips tailored for the user. I like the live engagement and particularly the focus on what potentially is wrong and could be fixed. All in all, I had find the experience a useful use of time.

16 December 2024
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Thank you for sharing your positive experience with VIDA! We’re delighted you found the platform engaging and appreciated the tailored, practical tips. It’s wonderful to hear that our live interactions and focus on identifying solutions made your time with us valuable.

Be sure to explore our Pain Coach and personalised recommendations to further support your wellbeing and productivity!

Rated 5 out of 5 stars

fantastic In depth report

I think it is great that the company provide this service for remote workers and it shows that they are being pro-active about peoples wellbeing. Providing such an In depth report is great.

12 December 2024
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Thank you for your wonderful feedback! We’re delighted that you appreciate our proactive approach to remote workers’ wellbeing and our detailed reports. Don’t forget to check out our Pain Coach and personalised recommendations to further support your comfort and productivity!

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