Vitrue Health Reviews 

157
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently found the platform and assessment tools very easy to use and navigate, making the process straightforward and efficient. Many people highlighted the helpfulness of the guidance and practical advice provided, which significantly improved their comfort and posture. Reviewers also appreciated the interactive nature of the tools and content, finding them engaging and effective for learning new things. Additionally, consumers valued specific features like the helpful reminders and the ability to track changes over time, contributing to their overall positive experience.

What people talk about most

User experience

Clients share positive opinions on user experience, consistently praising the platform's ease of use and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I tried the suggested exercises which are doable in a short time during the day. Office equipment position measuring is helpful to find out if I have the right tools to avoid discomfort at my desk. I... See more

Rated 5 out of 5 stars

Having had many stationary job's at desk and only just started going to the gym, this was a breath of fresh air! to go along side my exercises in the gym. I loved that you not only cared about the phy... See more

Rated 5 out of 5 stars

Fantastic online support - the reminders to do your exercises and stretches is a great little tool. How often do we say, "Oh, I'll do it late,r" then forget? The online videos and reminders are absolu... See more

Company replied

Rated 5 out of 5 stars

I need to keep track of my desk area and chair for my occupational health and so my manager can support me during my ill health. This assessment is so easy to use and the fact I can save it as a PDF s... See more


Company details

  1. Software company
  2. Occupational Safety and Health
  3. Osteopath

Written by the company

Vitrue Health is on a mission to reduce musculoskeletal (MSK) pain for millions of users. With VIDA, a digital workplace assessment designed to address issues like back pain, we strive to ensure your teams' well-being while ensuring DSE compliance. Whether your teams are remote, in-office, or hybrid, VIDA is here to support them.


Contact info

4.9

Excellent

TrustScore 5 out of 5

157 reviews

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4.9

All reviews

(157)

49 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great WFH DSE tool

I work from home, 5 days a week. My employer uses Vitrue Vida for the last 18 months to help us complete our DSE assessments. I use them regularly, they are great to keep assessing changes to your DSE set up, and I often use them if I have aches and pains as they make recommendations to change your setup and offers stretches and exercises.

27 March 2024
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

We're so happy to hear that VIDA has been such a great tool for your WFH setup and DSE compliance over the last 18 months. At Vitrue Health our mission is to help reduce MSK pain for millions of people, and we're so pleased it's working for you.

Rated 5 out of 5 stars

A digital assessment and musculoskeletal health program that truly stands out.

I recently had the pleasure of trying out VIDA, and it exceeded my expectations on every level. From its simplicity to its engaging interface, this tailored digital assessment and musculoskeletal health program truly stands out.

One of the things I appreciated most was its user-friendly design. Navigating through the desk assessment was really straightforward, and the interactive elements kept me engaged throughout. The User Interface is not only aesthetically pleasing but also intuitively designed, making it easy to understand and utilise.

The follow-up information provided by VIDA was incredibly helpful. It offered valuable insights and practical tips to improve my musculoskeletal health, particularly in relation to common issues like back and neck pain. As someone who works from home, having these reminders and guidance on setting up my workspace properly was invaluable. It helped me create a more ergonomic and comfortable environment, ultimately enhancing my work experience.

8 April 2024
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Thank you so much for your fantastic feedback! We're thrilled to hear that VIDA exceeded your expectations and provided valuable insights to improve your musculoskeletal health. We take pride in our user-friendly design and are glad it made navigating the desk assessment a breeze for you.

Rated 5 out of 5 stars

Exceptional Customer service

Bupa is very well-known to have vast choices of insurances. They are also very professional with dealing the clients and customers. Bupa is very consistent with their exceptional customer service and product satisfaction to customers. Highly recommend for any insurance need. Check Bupa's website for a customer friendly navigation of inquiries.

16 April 2024
Unprompted review
Rated 5 out of 5 stars

Great health & wellbeing program

This program is a fantastic way to review your workspace and optimize for comfort and long term health benefits. It's a helpful refresher on proper posture and healthy habits for working at a desk for 8-9 hours a day. I really like the personal recommendations and suggested exercises for affected areas.

3 April 2024
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

We're so happy to hear you found our program helpful for optimising your workspace. Our mission is to help reduce MSK pain for millions of people, and we're thrilled our personal recommendations and suggested exercises resonated with you.

Rated 5 out of 5 stars

Really easy to use

12 April 2024
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Thank you! We take pride in our user-friendly design and are glad it made navigating the desk assessment a breeze for you.

Rated 5 out of 5 stars

10 / 10

This is a refreshingly simple resource that guides you through your health and posture at your desk. Using SMART technology which means whether you are working from home or in your office, VIDA makes it easier to complete an assessment as it is all online so it is nice and quick. It also provides you with great tips and support and the advice given really helps to make you feel cared for. 10/10

8 February 2024
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Thank you for the amazing 10/10 rating! We're delighted to hear that VIDA has been such a positive and helpful resource for you. Making the DSE assessment process quick and easy while providing valuable tips and support to ease MSK pain is what we're all about.

Rated 5 out of 5 stars

The system was very easy to use and…

The system was very easy to use and very intuitive.
After competing the assessment I was emailed a detailed report which gave ideas & suggestions on changes I could make in order to be more comfortable. I would definitely recommend completing the assessment.

24 January 2024
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Thanks for sharing your experience! We're glad you found the system easy to use and intuitive. It's great to hear that the detailed report provided valuable ideas and suggestions to improve your comfort. We appreciate your recommendation and hope to continue supporting you in the future!

Rated 5 out of 5 stars

New experience

Great services and information for everyone wellbeing , definitely the best!

10 January 2024
Unprompted review
Vitrue Health logo

Reply from Vitrue Health

Thank you! Knowing that our services have been beneficial for your well-being is truly rewarding. At Vitrue, we're committed to addressing musculoskeletal (MSK) pain and promoting overall health. Your feedback inspires us to keep providing top-notch solutions for improving well-being!

Rated 5 out of 5 stars

Interactive and practical

The system is very interactive, easy to understand and very practical. Its helped me to set a healthy workspace and gave me lessons to exercise my body in a sedentary work style. I surely recommend this to anyone working with a system or in a sedentary work.

9 October 2023
Unprompted review
Rated 5 out of 5 stars

New job customer services

When i first started i had no idea with laptops, and how they worked and with the help of my trainers and group i have overcome my fear . This is a new career move for me too so I have never done anything like this before .
the classroom learning is full on because there is so much to learn but my trainers Shannon and Tom have been amazing , they have so much patience and don't mind all the questions you ask .

11 September 2023
Unprompted review
Rated 5 out of 5 stars

Virtue helped me to understand how…

Virtue helped me to understand how important good posture is and body well being working on the computer and sitting down all day. It helped me to order all necessary equipment and improve my home office.

2 October 2023
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent

Extremely user friendly interface. Quick and easy to use. Love the interactive features and ongoing support

22 September 2023
Unprompted review
Rated 5 out of 5 stars

Really good Health Platform

I was sent this site through a work colleague to try out, I found it quite easy to use apart from the set up with a camera its not great at scanning you, if anyone sits behind it tries to scan them so I did the manual set up. I think the exercises are very good & the suggestions the site gives you to improve mobility & ease back pain, its just a case of remembering to go onto your dash board every day which I find difficult to remember but I would recommend this site.

18 August 2023
Unprompted review
Rated 5 out of 5 stars

Great support

A great, simple resource that helps you think twice about your health and posture. Clever technology which means working from home is made easier as the assessment is all online so it is nice and quick. Great tips, support and advice given the whole way through and after which really helps to make you feel cared for.

9 August 2023
Unprompted review
Rated 5 out of 5 stars

It is very good for refreshers to…

It is very good for refreshers to ensure bad habits are not creeping back again. Useful tips to adapt to changes in environment, body, aging and so on when sat at a desk all day. Good exercises to help with posture which is great for work but even better for general health and wellbeing.

24 July 2023
Unprompted review

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