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vivainstruments.co.uk Reviews 

299
•
TrustScore 4.5 out of 5

4.7

Health and beauty shop
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Review summary

Created with AI, based on recent reviews

Evaluating 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, noting their sharpness, precision, and ease of use. Many found the instruments to be well-made and highly effective for their intended purpose. Additionally, people consistently highlighted the fast delivery service, often mentioning that items arrived quickly and were well-packaged. The overall service experience, including prompt dispatch and good communication, also received positive remarks from consumers. However, some people were dissatisfied with the initial product quality. Some customers reported receiving items that were faulty or not as expected, such as scratched or tarnished tools, broken springs, bent ends, or blunt cutting points.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality, ease of use, and... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing delight and satisfaction with the... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the swift and quick delivery... See more

Service

Reviewers mention positive feedback about service, often highlighting its speed and efficiency. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought a nail clipper from Viva Instruments and couldn’t be happier with it. The quality is outstanding — sharp, precise, and easy to use. Delivery was fast, and the packaging was neat and professio... See more

Rated 5 out of 5 stars

First order with Viva instruments was very easy, product arrived quickly, very well packaged. Excellent quality equipment and does exactly what it says. So pleased I decided to use this British compa... See more

Company replied

Rated 5 out of 5 stars

We were looking for the best scissors for cutting podiatry felt. The combination of thick felt with strong adhesive on one side made this difficult with conventional scissors. The Vivainstruments scis... See more

Rated 5 out of 5 stars

I don't normally write reviews but on purchasing my Toenail Nipper Clipper VP107 felt I had to. I found it to be of a very high quality manufacture, easily handled, extremely sharp and accurate and ce... See more

Company replied

Company details

  1. #85 of 251 best companies in Health and beauty shop
  2. #81 of 218 best companies in Beauty product supplier
  3. #25 of 60 best companies in Beauty Products Wholesaler

Written by the company

Viva Instruments is a trusted manufacturer and supplier of premium chiropody/podiatry tools, manicure/pedicure instruments, and professional hair shears. Designed for clinicians, salons, and stylists, our products combine precision craftsmanship, durability, and ergonomic comfort—all at competitive prices. Experience the Viva difference: quality you can trust, delivered reliably.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

299 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

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4.7

All reviews

(299)

65 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Great product

Great product. Easy ordering and fast delivery. Thanks.

29 January 2024
vivainstruments.co.uk logo

Reply from vivainstruments.co.uk

Hi Janet,

“Thank you for confirming the star was marked mistakenly and you are happy with your purchase”.

(The star rating does not reflect the nice comments customer confirmed it was an error and they are unable to edit the review.)

Thank you
Viva Instruments

Rated 5 out of 5 stars

Sharp operators.

Cuticle scissors arrived quickly, very well packaged. They look smart, feel weighty and solid, and are seriously sharp. Overall the quality seems excellent. Previous scissors from other suppliers have "gone off" quite quickly as the fix between the blades worked loose. The Viva Instruments scissors feel better built than others. Time will tell, but so far so excellent.

7 January 2024
Rated 5 out of 5 stars

Second time I've bought from…

Second time I've bought from vivainstruments great products great price fast delivery 10 out of 10

5 January 2024
vivainstruments.co.uk logo

Reply from vivainstruments.co.uk

Dear Paul,

Thank you so much for your lovely feedback and repeat order.

Thank you,

Viva Instruments

Rated 5 out of 5 stars

Excellent Service

Excellent Service
I had been searching around for 2 types of toe nail clippers. I found them on the Viva Instruments website. I made one phone call to Viva spoke to a really helpful guy who helped me choose the two different toe nail clippers that I wanted. He knew exactly what I was looking for. I was also able to choose the courier (Royal Mail)) who delivered my two items the next day. Great service excellent products. My husband is going to be very happy with his Christmas Present.

6 December 2023
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