Vivian Health Reviews 371

TrustScore 3.5 out of 5

3.7

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Customers generally appreciate the positive user experience, finding the platform easy to navigate and effective for finding various job assignments from multiple agencies. Many people value the convenience of communicating with different recruiters and the ability to customize job searches to fit their specific needs. Reviewers often highlight the efficiency of the platform in streamlining the job search process and making profiles visible to numerous staffing agencies. However, some people were dissatisfied with the contact experience, reporting issues with communication frequency and relevance. There is also a high level of disagreement regarding the staff, service, and website, with some users reporting issues like recruiters not caring about submissions or jobs disappearing. A few other people also felt that recruiters often fail to review qualifications, leading to an influx of irrelevant job offers.

What people talk about most

Staff

People report ambiguous experiences with staff. Many reviewers praise specific recruiters for their prompt... See more

User experience

Consumers find the user experience to be positive, highlighting the app's ease of navigation and up-to-date... See more

Service

Reviewers highlight ambiguous aspects of service. Many consumers appreciate the platform for providing... See more

Website

Customers had ambiguous experiences with the website. Many reviewers appreciate its ease of use, variety of... See more

Customer communications

Clients share negative opinions on contact. Many customers report being bombarded with texts, voicemails, and... See more

Based on these reviews

Rated 4 out of 5 stars

A great way to see a variety of assignments that are being offered by multiple agencies. A minor app issue doesn't always save preferences. However, it is easy to update profile and see profile streng... See more

Rated 4 out of 5 stars

The company is a good source for travel positions . Have had no issues getting one. Only issues is the pay it’s going much lower than before.

Company replied

Rated 4 out of 5 stars

It was easy to use but even though I have a resume uploaded I had to list my work experience. Should be one or the other not both.

Company replied

Rated 5 out of 5 stars

I have used Vivian for the last few years for finding travel contracts. It shows me a broader view than what a single agency has to offer. I can see all states, all facilities and agencies that can ge... See more


Company details

  1. Employment search service

Written by the company

Vivian Health (formerly NurseFly) is transforming how the healthcare industry hires. As the leading jobs marketplace that serves healthcare professionals first, Vivian Health empowers a broad range of healthcare professionals to find jobs they love across many types of healthcare work, including staff roles, per-diem shifts, local contracts and travel positions. Built on intelligent matching, transparent information and the widest selection of job opportunities, over 1.9 million healthcare professionals turn to Vivian to find their perfect job. For employers, Vivian Health helps fill roles faster than traditional recruiting practices and at a fraction of the cost, helping alleviate labor shortages in healthcare.


Contact info

3.7

Average

TrustScore 3.5 out of 5

371 reviews

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Replied to 97% of negative reviews

Typically replies within 24 hours

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Rated 2 out of 5 stars

How about try finding me a contract I…

How about try finding me a contract I need the work everytime you text me one that matches my profile I apply right away then either someone else gets it or no more applicants are being taken quite frankly I wish just for once I’d get some priority but I’m not on here crying over spilled milk just think there’s a double standard

28 March 2025
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Reply from Vivian Health

Hi Drew! We're sorry to hear that you haven't gotten a job yet through our platform. At this time, we encourage you to reconnect with the recruiters that you were assigned and check if they have new open contracts. You can also reach out to our support team using the 'Contact Vivian' link on the app or web so we can assist you in your search.

Rated 5 out of 5 stars

Great people work here

Very attentive and care about your experience . Brittany RN was awesome

12 March 2025
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Reply from Vivian Health

Congratulations on landing the job! It sounds like you had a wonderful experience with your recruiter! They will appreciate it if you put in a good word for them in our Employer Reviews page (under Resources).

Rated 2 out of 5 stars

Need job now

15 March 2025
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Reply from Vivian Health

Hi Gwendolyn! Can you please reach out to our support team using the 'Contact Vivian' link on the app or web so we can assist you with your job search?

Rated 3 out of 5 stars

Job bamboozled me and I was terminated…

Job bamboozled me and I was terminated in the first day.

11 March 2025
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Reply from Vivian Health

We're very to hear about this, Laura. Can you please reach out to our support team using the 'Contact Vivian' button to provide a bit more context so we can assist appropriately?

Rated 5 out of 5 stars

ASSISTANT NURSING .CNA .HHA.S



Dear Wany,

Thank you for choosing Vivian Health.

How did we do?





Your experience is important to us and your review (whether good, bad, or otherwise) will be posted on Trustpilot.com to help other people make more informed decisions. To complete your review, you will be invited to create an account with Trustpilot.
CAREGIVERS ACTION NETWORK . ASSISTANT NURSING CNA.HHA .S
This email is sent to you by Trustpilot on behalf of Vivian Health and any unsubscribe

16 February 2024
Rated 1 out of 5 stars

It's a bait and switch with this…

It's a bait and switch with this companies. I applied for a position that's 3 12 hour day shift and they tell me it's 3-2300 5 days a week.

6 February 2025
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Reply from Vivian Health

Hi Nicole. Thank you for your feedback and we sincerely for the misinformation that you have received on our platform. It is possible that there's a technical error with how the shift details are posted for this specific job. Can you please reach out to our support team using the 'Contact Vivian' button to report the posting so we can investigate and address appropriately?

Rated 4 out of 5 stars

Great for Physical and Occupational Therapists

Easy to use app, upfront transparency in earnings. Wish there was a filter for time commitments: search only for 4x10 or 4x8 13 week contracts.

13 November 2024
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Reply from Vivian Health

Hello and thank you for your feedback! You can use the 'Shift Breakdown' and 'Duration' filters to narrow down jobs within your preferred criteria. You can reach out to our support team using the Contact Vivian for assistance in using the filters!

Rated 5 out of 5 stars

It’s one and done

In my opinion, it’s it’s enough and perfect to find a job that you’re looking for. You don’t have to look anywhere else because it’s enough and it’s a great app to have in your phone.

Organised and simple

26 January 2025
Rated 1 out of 5 stars

Caution giving out your information

Lots of job offers and recruiter contacting you and then you reply to some of them and never hear back from them. You will hear about every single job in the country but wont hear back about the ones you want.....starting to think its just a scheme to get all of your information.

24 January 2025
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Reply from Vivian Health

Hi there. We appreciate your honest feedback and we are very sorry for the lack of communication from recruiters. We check in with our partner agencies frequently to assure they are using our site correctly, including ensuring that your information is safe when shared. Can you please reach out to our support team using the 'Contact Vivian' button to provide more context on the situation so we can address appropriately? You can also leave reviews for certain recruiters and agencies on our 'Employer Reviews' page (this can be done anonymously).

Rated 4 out of 5 stars

Great job listings

Great job listings. Lots of recruiters. What I don’t like is recruiters sharing my information within their company and then getting harassed by them constantly such as Lancesoft.
It’s a great way to compare wages. I would like more transparency with the schedules and pay.

20 January 2025
Rated 3 out of 5 stars

Recruiting does not get back in a…

Recruiting does not get back in a timely manner, I was asked to get all information done because it was on shory notice, I did this, and still nothing.

17 January 2025
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Reply from Vivian Health

Thank you for your honest feedback and we apologize for your experience with recruiters on our platform. Can you please reach out to our support team using the 'Contact Vivian' button to provide more context on this so we can address appropriately? You can also leave reviews for certain recruiters on our 'Employer Reviews' page (this can be done anonymously).

Rated 1 out of 5 stars

Most of the jobs the I applied for are…

Most of the jobs the I applied for are not available, pretty a recruiter start giving information in another jobs with a lowest rate.

13 November 2024
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Reply from Vivian Health

Hi there. Thank you for honest feedback and we apologize for your recent experience on our platform. Jobs in some specialties, especially in more popular locations, fill faster than others and one contract can get over a hundred applications within a few hours of posting. As a job board, we rely on the agencies posting on our platform to let us know if the jobs are still available at the hiring facility or if they need to be taken down due to being filled or they have reached the maximum number of applicants. If these jobs are still active on our website, please have them reported to our team using the 'Contact Vivian' button so we can investigate and flag them to the agencies.

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