The app is very intuitive, the pocket help make things and separate funds really easy. I also love the free debit card for shopping instead of the typical bank card in most banks that cost extra. And... See more
Company replied
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See what reviewers are saying
For the time being, I’m very happy with my Vivid freelance account. I just find it lacks certain features—like transfer limits or security filters—and it’s frustrating that even with the Prime... See more
Company replied
Timing perfect ! But combination with my wallet are not friendly .I´m find a Way ... ? Greeting´s from WB PS : Answer in German,thanks
Company replied
Where is the best banking app on the whole world? It is vivid because I’m using them since almost 2 years now and I can promise all of you. My money is secure. The customer service is the best and alw... See more
Company replied
Company details
About Vivid
Written by the company
The right app for you
Vivid is an all-in-one financial platform for personal, business and freelance accounts.
Open multiple IBANs, get virtual and physical cards, earn high interest and cashback,
invest in your future, and give yourself all the tools for success.
Dare to dream: over 1 million Europeans downloaded the app to grow their money.
Vivid Business
for Companies & Freelancers
- Free registration in minutes with free subscription
- 4% annual interest rate on your money*
- Up to 10% cashback on card purchases
- Unlimited IBANs
- Instant SEPA and international transfers
- Free business cards
- Unlimited card spending limits
- Easy bookkeeping tool
- AI-powered invoicing feature
- Add team members and set permissions
- Mobile and web access
Vivid Personal
for your daily finances
- Up to 15 Pockets with their own IBANs
- Up to 4% cashback on card purchases
- 3% annual interest rate*
- Instant top-ups with cards
- Share a Pocket with friends and family
- Trade stocks, ETFs, and cryptos
- Up to €1000/month free withdrawals
- Get rewarded for every friend you invite
With Vivid, managing your personal and professional finances is easy, flexible and 100% transparent.
Your money, your rules.
Click here to learn more about Vivid.
Apple and the App Store logo are trademarks of Apple Inc.
Google Play and the Google Play logo are trademarks of Google LLC.
Vivid Money S.A. provides accounts, cards and payment services for Vivid Business and Personal.
Vivid Money B.V., a financial institution authorised and regulated by the Dutch Authority for Financial Markets (AFM), provides investing services, Interest accounts and Interest Rate Pockets and Vivid Digital S.r.l provides Cryptocurrency services.
*The promotion is valid for the first 4 months after opening an Interest Account for all plans. Thereafter, you'll receive the regular interest rate as per your plan. This rate applies to funds up to 10 million EUR.
Smart finance tools for modern businesses
Written by the company
- Earn daily interest
- Boost your balance by generating daily returns on your funds with an Interest Account (provided by Vivid Money BV)!
- Unlimited IBANs for all your needs
- Send money in seconds with SEPA Instant or internationally with SWIFT.
- Free VISA cards with up to 10% cashback
- Minimise your expenses with rewards on every card purchase.
- Bookkeeping made easy
- Connect with over 50 German banks and 300+ banks across Europe to centralise all your transactions in one place.
- AI-powered invoicing tool
- Scan and pay invoices using your phone or by uploading documents. Generate invoices and email them to clients via your Vivid account.
Contact info
Berlin, Germany
- imprint@vivid.money
- vivid.money
4.7
Excellent
29k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Vivid
We truly appreciate your kind words and are thrilled to know we could support you.
Reply from Vivid
What a joy to read your thoughts! We appreciate your trust and are thrilled that our platform meets your needs.
Reply from Vivid
Your thoughtful feedback is truly uplifting for us! It energizes the entire team to continue delivering our best.
Reply from Vivid
Your kind words are truly appreciated. We are committed to maintaining this level of excellence.
Reply from Vivid
We sincerely thank you for sharing your experience! It warms our hearts to know we could meet your expectations.
Perfect sevice
24 June 2026
Reply from Vivid
Thank you for your kind words! Your confidence in us truly means the world and motivates our entire team.
Reply from Vivid
Our entire team is grateful for your encouraging words, and it means so much to us to know you felt appreciated.
Good and nice and perfect
3 July 2026
Reply from Vivid
We're so thankful for your wonderful feedback. It's heartening to know you had such a positive experience.
Reply from Vivid
How wonderful to hear! We’re so grateful for your kind feedback and delighted that you found everything to your liking.
Vivid Money Closed my account out of…
Edit:
After leaving this review, the team reached out and re opened my account. They did not disclose the issue. Now this review here is flagged for defamatory content which defeats the purpose of having a site like trustpilot, if negative and factual reviews are getting nuked. Thanks to the worker that opened up my account again. But this will never be a 5 Star review.
Vivid Money Closed my account out of the blue with no information provided. I tried to follow up with the support multiple times and received the same canned answers over and over again.
I am not trying to have them re open my account. At this point I am happy to leave. But i would like to understand what happened instead of: "It is our right to close your account. We can not tell you what happened, but trust us, we did not do this light heartedly."
All responses were AI generated. Even the support agent just replied with canned / ai responses. I have never experienced something like this before.
3 July 2026
Unprompted review
Reply from Vivid
Dear reviewer,
Thank you for sharing your thoughts with us. We understand how confusing and frustrating this situation can be.
As a regulated financial service provider in Europe, we are required to comply with strict legal and regulatory obligations. Depending on the specific circumstances, we may need to add temporary or permanent limitations to the account, place a hold on certain transactions or balances, conduct additional verification or even suspend or close the account entirely if there are clear violations of our terms or relevant regulations. These measures are taken only when necessary to protect all our users and to remain compliant with the applicable laws and regulations.
If you have any further questions or need assistance, please feel free to reach out to us via chat or email. Thank you for your understanding.
Mit freundlichen Grüßen
Dein Vivid Team 💜
Reply from Vivid
We're so happy to hear you had a great experience! Your enthusiasm really inspires us to keep improving.
everything works great
2 July 2026
Reply from Vivid
We truly appreciate your feedback! It's rewarding to know that everything has been to your liking.
Reply from Vivid
It’s wonderful to hear your thoughts, and we can’t express enough how grateful we are for your trust in us.
Reply from Vivid
We truly appreciate your feedback and are delighted to know you enjoyed the experience. Your satisfaction is what motivates us!
Great stup!
1 July 2026
Reply from Vivid
Thank you for your kind words! We truly appreciate your support and are so glad you had a positive experience.
Super experience with vivid
30 June 2026
Reply from Vivid
Your support means so much to our team, and we are incredibly grateful for your kind words.
Vivid fails to accept a transfer and provides 0 support
Vivid failed to accept a SEPA instant transfer from Deutsche Bank and ignores requests for help. Meanwhile I cannot pay rent because the money is stuck somewhere on Vivid’s side. Despite the funds being sent yesterday at 10:25 instantly, Vivid support tries to gaslight me into thinking it has arrived to some system of theirs 3 hours later, is on hold and refuses to even escalate the issue. So no money and no support, despite having had the account and having sent the transfers between the two accounts for years. Stay away and do not use Vivid, you do not want such issues.
30 June 2026
Unprompted review
Reply from Vivid
Hello Д З
We sincerely apologize for the difficulties you’ve faced with your incoming SEPA transfer and our support. We never want our customers to feel unsupported, and we regret that your concerns were not addressed as expected.
Please reach out to us via chat or email with your transfer details—so we can urgently review your case and work toward a solution. We’re committed to regaining your trust and supporting you every step of the way.
Your Vivid Team 💜
direct SEPA not working
Such a basic feature as direct SEPA payments was not working for 4 months for my account. I needed to catch all delayed or failed transactions by myself as the app was showing a wrong status. Zero advice from the customer support besides that they are aware of the technical issue... No return of the service fee or any suggestion to cover for my stress. Closed account after it
15 April 2026
Unprompted review
Reply from Vivid
Hi Polina,
Thank you for sharing your feedback! We’re sorry to hear about your experience.
We’ve been trying to sync up with you via your registered email to ensure we address your concerns fully, as we’re eager to get this resolved to your satisfaction. Since we haven't been able to connect yet, please do not hesitate to reach out so we can take the next steps together.
If you need any further assistance, feel free to reach out to us directly. We appreciate your patience and hope to continue providing you with the best service moving forward!
Best regards,
Your Vivid Team.💜
Great experience with customer service
29 June 2026
Reply from Vivid
Hi Renata,
Thank you so much for your kind words! We’re delighted to hear that you had a great experience with our customer service. Your satisfaction is very important to us, and we’re always here if you need any assistance in the future.
Best regards,
The Vivid Team 💜
The good service and the fast answers…
The good service and the fast answers regarding to any issues. The solving of the issues.
29 June 2026
Reply from Vivid
Thank you so much for your kind words — we truly value your trust and support!
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