Vivid Reviews 

29,300
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The app is very intuitive, the pocket help make things and separate funds really easy. I also love the free debit card for shopping instead of the typical bank card in most banks that cost extra. And... See more

Company replied

Rated 4 out of 5 stars

For the time being, I’m very happy with my Vivid freelance account. I just find it lacks certain features—like transfer limits or security filters—and it’s frustrating that even with the Prime... See more

Company replied

Rated 5 out of 5 stars

Timing perfect ! But combination with my wallet are not friendly .I´m find a Way ... ? Greeting´s from WB PS : Answer in German,thanks

Company replied

Rated 5 out of 5 stars

Where is the best banking app on the whole world? It is vivid because I’m using them since almost 2 years now and I can promise all of you. My money is secure. The customer service is the best and alw... See more

Company replied

Company details

  1. Financial Institution
  2. Investment service

About Vivid

Written by the company

The right app for you

Vivid is an all-in-one financial platform for personal, business and freelance accounts. Open multiple IBANs, get virtual and physical cards, earn high interest and cashback, invest in your future, and give yourself all the tools for success.

Dare to dream: over 1 million Europeans downloaded the app to grow their money.

Vivid Business
for Companies & Freelancers

  • Free registration in minutes with free subscription
  • 4% annual interest rate on your money*
  • Up to 10% cashback on card purchases
  • Unlimited IBANs
  • Instant SEPA and international transfers
  • Free business cards
  • Unlimited card spending limits
  • Easy bookkeeping tool
  • AI-powered invoicing feature
  • Add team members and set permissions
  • Mobile and web access

Vivid Personal
for your daily finances

  • Up to 15 Pockets with their own IBANs
  • Up to 4% cashback on card purchases
  • 3% annual interest rate*
  • Instant top-ups with cards
  • Share a Pocket with friends and family
  • Trade stocks, ETFs, and cryptos
  • Up to €1000/month free withdrawals
  • Get rewarded for every friend you invite

With Vivid, managing your personal and professional finances is easy, flexible and 100% transparent.

Your money, your rules.

Click here to learn more about Vivid.

Apple and the App Store logo are trademarks of Apple Inc.
Google Play and the Google Play logo are trademarks of Google LLC.

Vivid Money S.A. provides accounts, cards and payment services for Vivid Business and Personal. Vivid Money B.V., a financial institution authorised and regulated by the Dutch Authority for Financial Markets (AFM), provides investing services, Interest accounts and Interest Rate Pockets and Vivid Digital S.r.l provides Cryptocurrency services.

*The promotion is valid for the first 4 months after opening an Interest Account for all plans. Thereafter, you'll receive the regular interest rate as per your plan. This rate applies to funds up to 10 million EUR.

Smart finance tools for modern businesses

Written by the company

Earn daily interest
Boost your balance by generating daily returns on your funds with an Interest Account (provided by Vivid Money BV)!
Unlimited IBANs for all your needs
Send money in seconds with SEPA Instant or internationally with SWIFT.
Free VISA cards with up to 10% cashback
Minimise your expenses with rewards on every card purchase.
Bookkeeping made easy
Connect with over 50 German banks and 300+ banks across Europe to centralise all your transactions in one place.
AI-powered invoicing tool
Scan and pay invoices using your phone or by uploading documents. Generate invoices and email them to clients via your Vivid account.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

29k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(29,300)

10,066 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Vivid logo

Reply from Vivid

Hi Renata,

Thank you so much for your kind words! We’re delighted to hear that you had a great experience with our customer service. Your satisfaction is very important to us, and we’re always here if you need any assistance in the future.

Best regards,
The Vivid Team 💜

Rated 1 out of 5 stars

I asked vivid to start a chargeback for…

I asked vivid to start a chargeback for a transaction nearly 1 month ago, the chargeback still hasn't been started, vivid doesn't communicate with me at all, I have to keep contacting the customer support and they keep telling me that they are still conducting an internal investigation before starting the chargeback, I think they are waiting for the payment network chargeback window for this transaction to end to just tell me they can't do anything.

28 June 2026
Vivid logo

Reply from Vivid

Hello Francisco,

Thank you for sharing your feedback regarding your chargeback request.We want to assure you that we take these matters seriously, and our team handles every case with the utmost diligence in strict accordance with established chargeback procedures and regulatory guidelines.

Due to the complexity of this process, a chargeback may take up to 60-90 days to reach a final resolution.

Should you ever need a specific status update, please don't hesitate to reach out to our support team directly. We are always ready to provide clear, accurate information regarding the request.

Best regards,
Your Vivid Team

Rated 5 out of 5 stars

SUPER

Everything , from transfera to manage money more easily

27 June 2026
Vivid logo

Reply from Vivid

Thank you so much for your fantastic feedback — we truly appreciate your trust in us!

Rated 5 out of 5 stars

The best bank for businesses

The best bank for businesses. Great for companies in Europe.

22 June 2026
Vivid logo

Reply from Vivid

Thank you so much for your fantastic feedback — it truly means a lot to us!

Rated 5 out of 5 stars

Really smooth onboarding

Really smooth onboarding, the app is well setup and has all the bells and whistles. The custom credit card designs were beautiful, I chose the Berlin one.

17 June 2026
Vivid logo

Reply from Vivid

Thank you so much for your fantastic feedback — we truly appreciate your support and trust in us!

Rated 5 out of 5 stars

It's very good

26 June 2026
Vivid logo

Reply from Vivid

Thank you so much for your kind words — we truly appreciate your support!

Rated 5 out of 5 stars

Great conditions

Great conditions, great functionality

25 June 2026
Vivid logo

Reply from Vivid

Thank you for sharing your positive experience with us. It's wonderful to hear that everything met your expectations so well.

Rated 5 out of 5 stars

Banco facil de manejar

Banco facil de manejar

24 June 2026
Vivid logo

Reply from Vivid

Gracias por compartir tu opinión. Nos complace saber que la experiencia ha sido sencilla y accesible para ti.

Rated 5 out of 5 stars

good to use.

25 June 2026
Vivid logo

Reply from Vivid

Thank you for sharing your positive experience with us! It's wonderful to hear that you found it convenient and effective.

Rated 5 out of 5 stars

I like the currency conversion rates…

I like the currency conversion rates when paying abroad and overall stability of the platform

13 June 2026
Vivid logo

Reply from Vivid

Hi Evgeny,

Thank you for your positive feedback! We’re glad to hear that you appreciate our currency conversion rates and the stability of our platform. Your satisfaction is very important to us, and we’re committed to providing you with the best possible experience.

Best regards,
The Vivid Team 💜

Rated 5 out of 5 stars

simple

simple, clear and a wide range of options

22 June 2026
Vivid logo

Reply from Vivid

Thank you for highlighting the straightforwardness and variety available. Your input is truly appreciated!

Rated 5 out of 5 stars

Modern app

Great modern app easy to use.

18 June 2026
Vivid logo

Reply from Vivid

Thank you for sharing your positive experience with the app. It's wonderful to hear that you find it user-friendly and up-to-date.

Rated 5 out of 5 stars

Very nice and good

Very nice and good

17 June 2026
Vivid logo

Reply from Vivid

Thank you for your positive feedback! It's wonderful to hear that you had a pleasant experience.

Rated 2 out of 5 stars

Bank is discriminative

Have been using this bank for nearly 4 years now. Got it opened based on my residence permit. All legal checks are done, residence permit continues. Then it shuts down my account with no explanations. All the funds are blocked.

My guess is that it's simply because I have a Russian passport. A lot of colleagues with Russian citizenship, which work for a well-known brand, received salary via vivid. All of them were blocked too. This no explanation block hurts so many lives now: all SEPA payments are blocked, people can’t receive salary and pay for the rent.

All of it just because the bank decided to do proper checks of the loyal customers and chose an easy way: just block us and never care. That‘s when your customer centricity ends. And now they mark my review as if I do something illegal. Bravo

22 June 2026
Vivid logo

Reply from Vivid

Hi Andrey Bogomolov,

Thank you for sharing your review.

We appreciate your feedback regarding the account limitations. Please be assured that we strictly adhere to current banking regulations and internal policies to maintain the security and integrity of our platform.

For further details, please contact us directly via chat or email.

Thank you for your understanding.

Your Vivid Team 💜

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look