I ordered a pipe for my 1990 CR250. Vivid Racing website said " In Stock". Months went by. I called a few times, someone answered and said, " Let me connect.you to correct department". Phone would... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Bought a new hood for my 2005 mustang, the product was as described and looks better than anticipated. Delivery was slow but being from Canada it was expected. Did not expect the price for tariffs if... See more
Company replied
Arrived on time, good quality part it seems and feels like, waiting on getting it all situated but got a dual tip muffler for my 2002 Saab 9-3 turbo anniversary edition and I'm excited to see how it s... See more
Company replied
Ordered headlights for daughter's subaru. The lights came in a couple of days. Put them in last weekend and everything worked as advertised. Quick easy and what I ordered. Pleased with the experience... See more
Company replied
Company details
Information provided by various external sources
VividRacing offers Quality Performance Auto Accessories and Auto Parts. Fast shipping and huge discounts off retail.
Contact info
West Scott Avenue 1429, 85233, Gilbert, United States
- vividracing.com
3.0
Average
830 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic customer service
Fantastic customer service! Nick is very helpful and understanding highly recommend vivid racing and their staff.
10 June 2024
Unprompted review
Reply from Vivid Racing
That's awesome to hear, Carlos! Nick rocks! Thanks for recommending us, and we look forward to seeing you back soon!
Great availability & Price
All items required were available, and at ver reasonable price.
9 June 2024
Unprompted review
Reply from Vivid Racing
Stoked you found everything you needed, Ricardo! Glad we could keep your project budget-friendly!
Reply from Vivid Racing
Thanks for the five stars Vincent!
Easy to work with
Reply’s back very fast, easy to talk to, have great deals.support always gets u to the right person if u aren’t already on the phone with them.
7 June 2024
Unprompted review
Reply from Vivid Racing
That's what we love to hear, JJ! Fast responses, helpful conversations, and getting you connected with the right person are all part of the Vivid Racing experience.
Wow thank you so much for the ball…
Wow thank you so much for the ball joints. And omg super fast shipping!
8 June 2024
Unprompted review
Reply from Vivid Racing
No problem, Scott! We're glad the ball joints got to you in a flash.
Awesome customer service
Awesome customer service, timely replies to all questions and going above and beyond for customer satisfaction.
6 June 2024
Unprompted review
Reply from Vivid Racing
Going the extra mile for happy customers - that's what we do! Thanks for choosing Vivid Racing!
Fast responses and made sure all my…
Fast responses and made sure all my needs were met!
5 June 2024
Unprompted review
Reply from Vivid Racing
Absolutely, Estefania! We strive for speedy communication and ensuring you have everything you need!
Easy to work with and very knowledgeable
Easy to work with and very knowledgeable
7 June 2024
Unprompted review
Reply from Vivid Racing
Stoked you had a smooth experience, Chris! Our team's here to make sure you get the perfect parts!
Amazing service and access to the best…
Amazing service and access to the best product
7 June 2024
Unprompted review
Reply from Vivid Racing
That's awesome to hear, Jayson! Enjoy getting the most out of your ride!
Excellent customer service
7 June 2024
Unprompted review
Reply from Vivid Racing
Absolutely, Zervaan! Thanks for choosing Vivid Racing!
Purchased a rear bumper for BMW 335i
Great communication throughout the whole purchase. The Sale team and Tommy made the purchase experience excellent. Tommy took care of me and gave me the best deal there wad. Awesome team. Will be buying again from Vividracing!!
7 June 2024
Unprompted review
Reply from Vivid Racing
That's fantastic to hear, Javier! Crystal-clear communication and a top-notch deal from Tommy make us happy. We appreciate your business and look forward to seeing you back at Vivid Racing!
2nd set of wheels I bought from you…
2nd set of wheels I bought from you guys! Thanks again austin for all your help!
7 June 2024
Unprompted review
Reply from Vivid Racing
Awesome to hear you're back for more, Eric! We love repeat customers. Thanks for the shoutout to Austin - we'll pass it on!
Reid was outstanding!
7 June 2024
Unprompted review
Reply from Vivid Racing
That's awesome to hear, Reid truly goes above and beyond for our customers. High five for Reid's stellar service!
Reply from Vivid Racing
Win-win! We love hearing about smooth transactions and excellent service. Thanks!
Great phone service, outstanding!
Had to order a headlight to replace a broken one. Chris helped find the exact model and get my order over the phone. The products are great, the video help guides are dead on. Will be buying more from them.
6 June 2024
Unprompted review
Reply from Vivid Racing
That's fantastic to hear, Alan! Glad Chris could be your headlight hero! Easy ordering and helpful resources are what we aim for. We appreciate your business and look forward to seeing you back soon!
Great communication and kept me…
Great communication and kept me informed throughout my purchase , will def reach out for anything else i might need
6 June 2024
Unprompted review
Reply from Vivid Racing
Crystal-clear communication is key for us. We're here for you whenever you need anything for your ride! Enjoy your new parts!
Thank you, Austin
Working with Austin was really nice. Answered all of my questions super quick through email and had great communication.
6 June 2024
Unprompted review
Reply from Vivid Racing
That's awesome to hear, Mohammad! Austin is an email whiz when it comes to speedy and informative replies. We appreciate you letting us know! Happy modding!
Knowledgeable and helpful staff
Travis was polite, knowledgable and helpful. He listened well and gave quick answers - also a fellow track guy!
They have a great selection of Recaro seats for my Miata, and the accessories to go with it.
2 June 2024
Unprompted review
Reply from Vivid Racing
That's fantastic to hear, Adrian! It sounds like Travis found the perfect Recaro setup for your Miata. Fellow car enthusiasts helping enthusiasts is what we love to see. Enjoy shredding the track!
Reply from Vivid Racing
Awesome, Victorrio! Speed is our game, and we're thrilled you got your part fast!
Friendly, quick, and professional service
I found the part I was looking for from Google and it took me to vivid racing. Made an account, thought about it for a day and decided to pull the trigger on it. Thanks to support, I felt comfortable pulling the trigger on it because I was able to have my price matched and get a status on when the item would ship. I found the phone number on the website and called it right away, my phone call was answered in just a couple button presses in very few seconds of waiting.
Thanks for your help, Daidrian! I got exactly what I needed while on the phone with you. You were extremely friendly and also professional. Wishing you all the best!
5 June 2024
Unprompted review
Reply from Vivid Racing
Glad we could be your one-stop shop, Daniel! Daidrian is a pro at helping customers find the best deals! We appreciate your business and wish you the best too!
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