I ordered a pipe for my 1990 CR250. Vivid Racing website said " In Stock". Months went by. I called a few times, someone answered and said, " Let me connect.you to correct department". Phone would... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Bought a new hood for my 2005 mustang, the product was as described and looks better than anticipated. Delivery was slow but being from Canada it was expected. Did not expect the price for tariffs if... See more
Company replied
Arrived on time, good quality part it seems and feels like, waiting on getting it all situated but got a dual tip muffler for my 2002 Saab 9-3 turbo anniversary edition and I'm excited to see how it s... See more
Company replied
Ordered headlights for daughter's subaru. The lights came in a couple of days. Put them in last weekend and everything worked as advertised. Quick easy and what I ordered. Pleased with the experience... See more
Company replied
Company details
Information provided by various external sources
VividRacing offers Quality Performance Auto Accessories and Auto Parts. Fast shipping and huge discounts off retail.
Contact info
West Scott Avenue 1429, 85233, Gilbert, United States
- vividracing.com
3.0
Average
830 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Availability and a wide range of parts
Availability and a wide range of parts. Most have forgotten about the Porsche 996 and just do not offer much. This site is different. I will be able to put together my plan for my Porsche by utilizing Vivid Racing.
13 June 2024
Unprompted review
Reply from Vivid Racing
That's exactly what we love to hear, Rik! 996 love? We've got you covered!
Travis was very helpful and friendly
Travis was very helpful and friendly, right off the bat. Great experience that would make me consider ordering again from Vivid
12 June 2024
Unprompted review
Reply from Vivid Racing
Absolutely, Kyle! Sounds like Travis provided a stellar experience! Glad you'd consider us again!
Can I leave 6/5 stars?
Can I leave 6/5 stars?
At end of the day even in a digital world personal service sells. Nate now is my personal go to guy when I need something. We quite literally just email him what we are looking at and he builds us a cart and a deal and we close the sale. This truly is a 1 of 0 experience in the performance world and it will not be our last. As we build this for our channel and new company launch Nate and vivid will be out first stop for products.
Sales is a people business and this company knows how to win! 🏆
12 June 2024
Unprompted review
Reply from Vivid Racing
That's amazing to hear, George! While we can't accept 6/5 stars officially, we truly appreciate your enthusiasm! We're thrilled to hear Nate exceeded your expectations! We look forward to being your first stop for future builds and your channel launch!
Chris made my order easy and took his…
Chris made my order easy and took his time with me to choose the right kit for my 911. He also took time to call suppliers to see expected time frames which I appreciated more. Good sales rep.
12 June 2024
Unprompted review
Reply from Vivid Racing
Sounds like Chris went the extra mile for you! aking the time to ensure you got the perfect 911 kit and checking supplier timelines shows his commitment. Glad we have good sales reps like him! Thanks for the review Bobby!
Vivid Racing is my go to now for my C8…
Vivid Racing is my go to now for my C8 parts. Chris is great to deal with and knows his stuff. Order up!!
12 June 2024
Unprompted review
Reply from Vivid Racing
Stoked you found your C8 parts haven at Vivid Racing, Allan! Chris is definitely a Corvette wiz! Thanks for the recommendation, and happy modding!
Very prompt response
Very prompt response . Thank you for the great service
11 June 2024
Unprompted review
Reply from Vivid Racing
Speedy service is our game! Thanks for choosing Vivid Racing!
Hands down best live person CS around...
Stephen was insanely fast with responses and calling back/answering the phone, some of the best online customer service I have ever had. Comparing it to RH.com it is like comparing an SF90 to a VW bug, night and day. He even was able to price match and cut shipping costs. Best website for any time of parts I have ever been to.
10 June 2024
Unprompted review
Reply from Vivid Racing
That's awesome to hear, Gio! Stephen sets the bar high for online support! Thanks for choosing Vivid Racing, and we're thrilled to be your go-to parts source!
Great communication and service support!
Great communication and service support!
11 June 2024
Unprompted review
Reply from Vivid Racing
Absolutely, Carlos! We appreciate you recognizing our communication and service efforts! Thanks for choosing Vivid Racing!
Good service and very friendly.
Good service and very friendly.. talk about other upgrades and very knowledgable on tuners
8 June 2024
Unprompted review
Reply from Vivid Racing
Absolutely, Jimmy! Going beyond the sale and discussing potential upgrades shows our passion for performance. Thanks for choosing Vivid Racing!
Reply from Vivid Racing
Thanks for the shoutout to George! We strive to make every transaction smooth and efficient!
Very poor communication and customer…
Very poor communication and customer service. Only three out of my four piston rings came in an and my seibon hood didn’t come in at all which I paid near 1k for. Reached out many times via call and email but all I got was voicemail and no response through email. Would not recommend this supplier at all if you want what you ordered.
8 June 2024
Unprompted review
Reply from Vivid Racing
Thank you for bringing this to our attention. We sincerely apologize for the incomplete order and lack of communication regarding your recent purchase. I did research your order and found that our customer service team provided tracking for the fourth piston ring and also provided a shipping date for the hood. We appreciate your patience.
Austin made shopping at vivid racing a…
Austin made shopping at vivid racing a great experience. He answered all my questions and made sure I got the right parts
10 June 2024
Unprompted review
Reply from Vivid Racing
We appreciate you taking the time to share your experience, Michael. It's fantastic to hear that Austin provided exceptional service and ensured you received the correct parts!
Vivid Racing has pretty much everything.
Vivid Racing has pretty much everything you need. I have a motor sports shop located in CA, and Greg Schultz Has taken care of my orders. I’ve ordered Rims, exhaust systems, had ecus unlocked and tuned, programmers, ect. Everything has worked out perfectly.
15 May 2024
Unprompted review
Reply from Vivid Racing
Sounds like Greg's your go-to parts guy! Having everything you need in one place is key, and big props to Greg for taking such good care of your shop. We appreciate your business and can't wait to keep your performance machines dialed-in!
Travis@ Vivid Racing walked me though my build
Vivid Racing was the only distributor that had all the Body/Aero Parts for my 2008 Lexus IS F. Travis walked through my build and gave me honest opinions. Never felt pressured to make a quick decision. He checked on parts that were not on the shelf and Vivid is one of a few distributors that is an official seller of WALD Japan. Travis w/o asking was taking my parts order and saved me some shipping cost. I have a few more pieces I will be buying from Travis @ Vivid Racing.
7 June 2024
Unprompted review
Reply from Vivid Racing
We're thrilled to hear your experience at Vivid Racing was exceptional, Mark! We especially commend Travis for his excellent customer service. Guiding you through your build, offering honest advice, and locating hard-to-find WALD parts demonstrates his commitment to exceeding customer expectations.
Super helpful and quick to find out all…
Super helpful and quick to find out all the right information
10 June 2024
Unprompted review
Reply from Vivid Racing
Thanks, Zach! We appreciate you recognizing our dedication to finding the perfect parts. Don't hesitate to reach out if you have any questions in the future.
Product back ordered
Product back ordered. Gave me a far out delivery. Said would keep track of order and let me know progress. Received email stating was being shipped from vender. Sending tracking too! Great to see a company doing what they said they would do. Keep up the excellent work and thanks!
9 June 2024
Unprompted review
Reply from Vivid Racing
Glad we kept you updated and got that part on its way! Thanks for the feedback, Perry!
Vivid always clutch with the great help…
Vivid always clutch with the great help and parts. Nick had an exceptional product knowledge and personable approach make him a standout service representative.
10 June 2024
Unprompted review
Reply from Vivid Racing
That's awesome to hear, Alonso! Finding the right parts is key, and major props to Nick for his knowledge and friendly service. We appreciate your business and look forward to keeping you clutch with all your future needs!
Great service, very fast
Travis did a great job helping me out when I really needed it. I recently encountered a fitment problem with my old wheels and needed a new set FAST in order to keep the project moving, Travis jumped right in to help me, quickly building me a custom invoice and rushing my order through the process to get them sent to me as soon as possible. This is #3/3 for great experiences with Vivid, they’re my 1st. stop for parts for my ‘99 Eclipse.
10 June 2024
Unprompted review
Reply from Vivid Racing
We rock with that 3/3 for great experiences, Brodric! DSMs have a special place in our hearts. We'll high five Travis for the excellent service!
The best place for parts & great service
Super great people to work with I will be back to order my rear bumper for 993.
10 June 2024
Unprompted review
Reply from Vivid Racing
Glad you had a stellar experience, Ed! We appreciate you choosing Vivid Racing!
Vivid racing customer service is top
Vivid racing customer service is top. They are good responding e-mails and phones and they can get your order on the way fast.
10 June 2024
Unprompted review
Reply from Vivid Racing
That's what we love to hear! We appreciate you acknowledging our responsive customer service! Happy modding!
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