I have suffered with too much wax in my ears for a very long time. They were syringed at my doctor’s surgery but were unable to remove the wax. My daughter suggested I go private with Vivona and they... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’d had a problem with my right ear for 10 days prior to appt. Staff were punctual & friendly throughout explaining process. Treatment was quick & painless. And gave me back hearing in my ear whic... See more
Company replied
Naomi was absolutely absolutely brilliant very kind caring, explained everything I was very nervous she was kind gentle had plenty of time for me, I would definitely recommend her to everyone.... she... See more
Company replied
The lady who helped me was fantastic, she explained the whole process both before and as she was doing it. Was very gentle and provided great information for after care! Would highly recommend.
Company replied
Company details
- #6 of 20 best companies in Audiologist
Written by the company
Vivona Earcare is an ear clinic specialising in microsuction earwax removal. We take pride in providing immaculate customer service and high quality care.
Contact info
Interchange, 81-85 Station Road, CR0 2RD, Croydon, United Kingdom
- 0203 488 3824
- info@vivonaearcare.com
- vivonaearcare.com
4.9
Excellent
617 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Amazing experience
I came back after 4 years and I had the same professionalism. everything went smoothly and efficiently. I recommend to anyone who needs a wax removal.
15 November 2025
Reply from Vivona Earcare
Stefan, thank you for your continued support! We look forward to welcoming you again. Wishing you all the best!
Made welcome and everything was…a new experience.
Made welcome and everything was explained in detail.
8 November 2025
Reply from Vivona Earcare
Thank you for your review, Christine! All the best!
Reply from Vivona Earcare
Thank you, Barry! We are so happy that you had a great experience with us. All the best!
Brilliant service
Brilliant service. Would definitely recommend.
Have been a patient for some time. 'Raiman' the consultant very thorough and caring.
11 November 2025
Reply from Vivona Earcare
Geoffrey, we are so pleased to hear that you had a brilliant experience with your clinician Raimah! Thank you for your continued support! Best wishes!
Excellent service and care …
Excellent service from beginning to the end, the lady who treated my wife and myself was great at her job, fantastic level of care
7 November 2025
Reply from Vivona Earcare
Thank you for your lovely review, Darren! We are overjoyed to hear that you and your wife had a stellar experience with your clinician. It was lovely meeting you both! All the best!
Outstanding service.
28 October 2025
Reply from Vivona Earcare
We are so glad that you enjoyed using our service, Ramesh! Best wishes!
5 star service
I had a 5 star service at 10am on 15.10.25. I was impressed with the professionalism, care and knowledge of my practitioner (sorry, I don’t have the name of the person who saw me), and would definitely recommend this service.
15 October 2025
Unprompted review
Reply from Vivona Earcare
Thank you for your wonderful 5 star review, Lorraine! We are elated to hear that your clinician was professional, caring and knowledgeable! We look forward to welcoming you again! All the best!
Easy to book and find availability
Easy to book and find availability. Friendly and knowledgeable staff.
8 October 2025
Reply from Vivona Earcare
Thank you Eila, we are so pleased we were able to help! Best wishes for the future!
Reply from Vivona Earcare
We are happy that you enjoyed using our service, Terence! Best wishes!
A very professional and relaxing experience
A very professional and relaxing experience. I was advised at each step exactly what was happening during my treatment. A very good experience.
4 October 2025
Reply from Vivona Earcare
Thank you Michael! We are delighted to know that you had a professional and relaxing experience with us. All the best!
Great service and the young lady who…
Great service and the young lady who was dealing with me was so professional and helpful
29 September 2025
Reply from Vivona Earcare
Andy, it is fantastic to hear that your clinician was professional and helpful! Best wishes!
Reply from Vivona Earcare
Nadiya, it is so great to hear that your clinician was friendly, informative and gentle! All the best!
Reply from Vivona Earcare
Thank you for your recommendation, Ryan! We are delighted that you enjoyed your experience with us! Best wishes!
Reply from Vivona Earcare
We are so glad that you enjoyed using our service, Austen! Wishing you all the best!
Naomi was excellent
Naomi was excellent. Very friendly, thorough. Didn’t hurt at all.
13 September 2025
Reply from Vivona Earcare
We are so happy to know that you had an excellent experience with our clinician Naomi! Best wishes!
Very friendly and efficient service.
8 September 2025
Reply from Vivona Earcare
We are delighted that you enjoyed using our service, Jennifer! Wishing you all the best!
Excellent service informative and…
Excellent service informative and friendly service done with a smil.
5 September 2025
Reply from Vivona Earcare
John, we are so pleased to hear that you had an excellent experience with us! Wishing you all the best for the future!
I was met by a lovely lady who…
I was met by a lovely lady who explained the procedure and everything about aftercare
Felt very calm and was happy to proceed with the procedure
Definitely would use them again !!!
26 August 2025
Reply from Vivona Earcare
Brenda, thank you for your 5 star review! We are so glad to hear that you had an excellent experience with us and that your clinician was friendly, informative and reassuring. We look forward to welcoming you again! Best wishes!
Reply from Vivona Earcare
Catherine, thank you for your 5 star review! We are so happy that you found your clinician efficient, professional and empathic. This is wonderful! It was lovely meeting you! We look forward to welcoming you again! Best wishes!
High quality service again from Candice at Vivona…
A thorough examination before the treatment and I was very pleased with the care taken in clearing my ears of wax. I will be back.
21 August 2025
Reply from Vivona Earcare
Eric, thank you so much for your 5 star review! We are delighted to know that you had a brilliant experience with our clinician Candice. This is fantastic! We look forward to welcoming you again! Best wishes!
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