I bought this for my Dad for Father’s Day (he uses it for planning his books) and it’s brilliant! I didn’t realise I’d ordered the whiteboard paper as I was hoping for paper-paper but it worked out an... See more
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See what reviewers are saying
If Will Ebrey is representative of everyone at Viz-Pro then I would absolutely recommend them. Excellent customer service and speedy response. I wish I'd gone direct to them when I bought my flipcha... See more
I had an excellent experience with the replacement of my broken pin/whiteboard. Will was very polite, professional, and extremely helpful throughout the entire process. He made everything straightf... See more
Will's post sales problem resolution was brilliant. We purchased 2 large whiteboards, arrived with transport damage. Will sorted it in 24hrs with old ones collected and new ones sent out. Great work!... See more
Company details
- #20 of 38 best companies in Office supplies shop
- #47 of 123 best companies in Business-to-Business service
Information provided by various external sources
Viz-Pro Ltd are both manufacturers and distributors of our own Viz-Pro brand of presentational and advertising equipment. The Viz-Pro product range offers you a wide variety of solutions for all your presenting, teaching and promotional needs. Whether ...
Contact info
CW12 4TR, Congleton, United Kingdom
- viz-pro.co.uk
4.8
Excellent
283 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Could not recommend enough
I lost a part while moving house and Vis-Pro were more than happy to replace. Excellent customer service and an even more excellent whiteboard!
21 December 2020
Unprompted review
Swift delivery Product as expected
Swift delivery Product as expected. Would use again.
18 December 2020
Great customer service, fast delivery
Bought a magnetic mobile whiteboard, fast delivery and thank you guys for your help.
19 November 2020
Unprompted review
Great customer service and fast…
Great customer service and fast delivery.
18 November 2020
Unprompted review
Very quick and professional service.
18 November 2020
Unprompted review
Great service from Viz-Pro
I bought a white board from Viz-Pro a few years ago and I unfortunately broke the clasp that fastens the back leg. I called Viz-Pro and got through to John who from start to finish was fantastic and pulled out all the stops. He located a clamp from their new stock that fits the leg of my OLD white board and John had taken the time to check that the fit works. Great service and certainly put a smile on my face, thanks to John and Viz-Pro
13 November 2020
Unprompted review
outstanding
11 November 2020
All good.
All good.
1200x900 whiteboard fine, assorted board pens came with a better variety of colours than advertised (I got 3xBlack, 3xBlue, 2xRed, 2xGreen). Delivery delayed, but that was fault of courier APC, not Viz-Pro. Got a text from APC saying "It will be with you today", but it wasn't. Arrived next working day (Mon) instead.
11 November 2020
Excellent customer service
This is the first time I've been compelled to leave a review on Trustpilot. The whiteboard itself seems like a decent, sturdy product and the ability to have various sizes is a clear positive.
The customer service I received was excellent, I broke the pen holder than came with the whiteboard and after explaining they said they'd ship one out free of charge. A clear example of a company going beyond what they're required to do. Highly recommend.
28 October 2020
Unprompted review
When I actually receive my whiteboard
When I actually receive my whiteboard, I might give you a two star!
27 October 2020
Reply from Viz-Pro
Hi There
thank you for bringing this information to my attention and please accept my apologies that your orders has not yet been delivered.
i have reported this with our warehouse team and told them to ensure this order is shipped today. all being well with our couriers this will be with you tomorrow or Thursday at the very latest.
if you need anything else at all please let me know.
Kind Regards
Adam
Good Customer Service
The product is good. But Amazon delivery was not up to standard.
There were delay in the delivery.
However, when reported I was immediately sent a product by a different delivery team.
I fully appreciate the customer care by the company.
Siva
12 October 2020
Good customer response
I received my white board in good time. It is a quality board which I am very satisfied. Unfortunately the board had got a small dint on. The company were quick to apologise rectify this in a way which was satisfactory to me
8 September 2020
Unprompted review
Hi Viz-Pro
Hi Viz-Pro - I'm yet to receive the item so I can't actually comment on your service! Thanks. Nick
1 September 2020
Unprompted review
Reply from Viz-Pro
Hi There,
i am sorry about the delay on you recieving your order. i have spoken with our supplier who send this product directly to you and they have advised your delivery will be on Thursday. please give us a call if there are any further issues and i will be happy to help.
thanks
Adam
Good product and service
Good product and service, price good and very competitive and after service was excellent
13 August 2020
Unprompted review
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