Vizion Finance Reviews 

717
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 645 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, professional, and always available to answer questions. Consumers highlight that the entire financing journey is managed smoothly, making what could be a stressful situation completely effortless and straightforward. However, some reviewers noted minor hiccups or issues with the identification verification system during setup. A few other people also felt that communication could occasionally be difficult or unresponsive when trying to reach support during busy periods. Despite these occasional hurdles, individuals remained largely satisfied with the overall assistance provided.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting that team members are consistently helpful,... See more

Service

Clients share positive opinions on service, highlighting that the entire process is smooth, quick, and... See more

Customer service

People report positive experiences with customer service, highlighting outstanding support and professional... See more

User experience

Reviewers mention positive feedback about user_experience, highlighting a smooth, straightforward, and... See more

Response time

Customers had positive experiences with response time, highlighting quick action and fairness. Reviewers note... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lovely guys from Vizion finance. Were polite and friendly and got in touch literally minutes after agreeing to purchase a vehicle. Your monthly payments are obviously connected to your individua... See more

Company replied

Rated 5 out of 5 stars

If you are looking to get a car on finance. Vizion is the way to go. Taylor was an absolute star from start to finish. Not your typical finance agent. Never pushy and understood what I was look... See more

Company replied

Rated 5 out of 5 stars

We recently bought two cars on finance through Aryan, and the whole experience was outstanding from start to finish. He was incredibly helpful, professional, and always available whenever we had q... See more

Company replied

Rated 5 out of 5 stars

Charlie .G made what could’ve been a stressful finance process feel completely effortless. Professional, knowledgeable and genuinely supportive throughout, he explained everything clearly and always m... See more

Company replied


Company details

  1. #20 of 62 best companies in Car finance and loan company
  2. #30 of 96 best companies in Finance broker
  3. #35 of 169 best companies in Non-bank financial service

Written by the company

At Vizion Finance, we believe that everyone deserves access to fair, flexible, and transparent vehicle finance — no matter their credit history. As a trusted UK finance broker, we specialise in helping customers secure car finance that suits their individual needs, whether they’re buying their first car, upgrading, or refinancing an existing agreement. What sets us apart is our commitment to customer care. Our dedicated team of finance specialists takes the time to understand each customer’s circumstances and explain everything clearly, so you always know exactly where you stand. From your initial enquiry to driving away in your new vehicle, we're with you every step of the way. We work with a wide panel of trusted lenders, giving our customers access to competitive rates and a greater chance of approval. Whether you have excellent credit or have struggled in the past, we do our best to find the right deal for you — quickly and with zero hassle. At Vizion Finance, we’re not just about finance — we’re about people. Your journey matters to us, and we’re proud to have helped thousands of customers drive away happy. Trust us to go the extra mile — because your satisfaction is our success.


Contact info

4.9

Excellent

TrustScore 5 out of 5

717 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(717)

649 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very friendly

Very friendly, super helpful getting finance sorted for my new car, much appreciated and highly recommended 👌

20 June 2026
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

We're delighted to hear you found the team friendly and helpful in getting your finance arranged. Making the process simple and stress-free is exactly what we aim for.

Thank you for your recommendation and for choosing Vizion Finance.

Best wishes,
The Vizion Finance Team

Rated 4 out of 5 stars

Great customer care

Great customer care

15 June 2026
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

We're delighted to hear you received great customer care and had a positive experience with us.

Thank you for choosing Vizion Finance.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

I liked the way they quickly worked on…

I liked the way they quickly worked on financing the car i got. They are kept following up to make sure every paper work was done and right. They are a team of professionals and trustworthy

18 June 2026
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

We're delighted to hear you were happy with how quickly everything was arranged and that the team kept in close contact throughout the process. Ensuring all paperwork is completed correctly and keeping customers informed every step of the way is something we take great pride in.

Thank you for your kind words and for placing your trust in Vizion Finance.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

It was a really fast and easy…

It was a really fast and easy experience. Aryan helped me a lot with everything and I would 100 percent recommend this to everyone.

19 June 2026
Unprompted review
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

We're delighted to hear you had a fast and easy experience with us. It's great to know Aryan was able to help you throughout the process and make everything straightforward.

I'll make sure Aryan sees your kind words.

Thank you for your recommendation and for choosing Vizion Finance.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

We're delighted to hear everything was completed perfectly and that you had a positive experience with us.

Thank you for choosing Vizion Finance.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

Good service

Good service

14 June 2026
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

We're delighted to hear you received good service and had a positive experience with us.

Thank you for choosing Vizion Finance.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

Great service

👍great service

13 June 2026
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

We're delighted to hear you received great service and had a positive experience with us.

Thank you for choosing Vizion Finance.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

Godfrey was good in customer service an…

Godfrey was good in customer service an asset to your team. Patient with the process when it didn’t seem like the system was functioning properly.. Godfrey, Harrison and myself seem to be phone buddies now. 🤣
A few hiccups but with patience and kindness we got there.

16 June 2026
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

We're delighted to hear that Godfrey provided such great customer service and that his patience and professionalism helped guide things through when a few hiccups arose along the way. Sometimes things don't go exactly to plan, but it's great to know that with patience, communication, and teamwork, everything came together in the end.

It sounds like Godfrey, Harrison, and yourself certainly got to know each other well throughout the process! 😄

I'll make sure both Godfrey and Harrison see your kind words.

Thank you for choosing Vizion Finance, and enjoy your new vehicle.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

Omara was very nice and patient with me…

Omara was very nice and patient with me
. She is fantastic . Service was awesome. She always called and inform everything. Keep it up
From Michael

15 June 2026
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Reply from Vizion Finance

Hi Michael,

Thank you for taking the time to leave this, we really appreciate it.

We're delighted to hear Imara provided such a fantastic experience. Being patient, keeping customers informed, and providing excellent service throughout the process are qualities we value highly, so it's wonderful to hear that came across.

I'll make sure Imara sees your kind words.

Thank you for choosing Vizion Finance.

Best wishes,
The Vizion Finance Team

Rated 4 out of 5 stars

Very helpful and very quick to respond…

Very helpful and very quick to respond if something is wrong or not there.

15 June 2026
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

We're delighted to hear you found the team helpful and responsive throughout your experience. Providing quick support and being available when customers need assistance is something we take great pride in.

Thank you for choosing Vizion Finance.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

I couldn't be happier with the service…

I couldn't be happier with the service that was provided whilst sorting out my car finance. Kiyan was exceptionally helpful and reassuring throughout the whole process and even phoned me on the day I collected my car. Thank you Vizion Finance

14 June 2026
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

We're delighted to hear you were so happy with the service you received. It's fantastic to know Kiyan was helpful, reassuring, and supported you throughout the entire process. The follow-up call on the day you collected your car is exactly the level of customer care we strive to provide.

I'll make sure Kiyan sees your kind words.

Thank you for choosing Vizion Finance, and enjoy your new car.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

Fast

Fast, prompt, effective and professional. Excellent service and very helpful.

13 June 2026
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

We're delighted to hear you found the service fast, prompt, effective, and professional. Providing excellent customer service and helpful support throughout the process is exactly what we strive for.

Thank you for choosing Vizion Finance.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

Omar was top class!

I am very satisfied with the service I received from Vizion and in particular from Omar. He was always busy but made great effort and care each step of the way to make sure everything was processed smoothly at each step.

Everything was explained clearly and was easy to understand. I applied on Tuesday and drove away in my car less than three days later.

Thank you Omar!

13 June 2026
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

We're delighted to hear you had such a positive experience with Omar. It's great to know he took the time to ensure everything progressed smoothly, kept you informed throughout, and explained everything clearly and understandably.

Getting from application to driving away in your new car in less than three days is fantastic, and we're pleased we could help make that happen.

I'll make sure Omar sees your kind words.

Thank you for choosing Vizion Finance, and enjoy your new car.

Best wishes,
The Vizion Finance Team

Rated 3 out of 5 stars

Mandatory insurance of £400 i didn't…

Mandatory insurance of £400 i didn't like

11 June 2026
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave your feedback.

We're sorry to hear that part of the package did not meet your expectations.

We appreciate your feedback and thank you for sharing your experience.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

Seamless process from start to finish…

Seamless process from start to finish with great communication from my advisor Bryce couldn't of been anymore helpful

12 June 2026
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

We're delighted to hear the process was seamless from start to finish and that Bryce provided excellent communication throughout. It's great to know he was able to help every step of the way and make the experience as straightforward as possible.

I'll make sure Bryce sees your kind words.

Thank you for choosing Vizion Finance.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

Fast and easy application for finance.

Fast and easy application for finance.

9 June 2026
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

We're delighted to hear you found the finance application process fast and easy. Making everything straightforward and hassle-free for our customers is exactly what we aim for.

Thank you for choosing Vizion Finance.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

Dean was great

Dean was great

11 June 2026
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

We're delighted to hear you found the communication great and that the whole process was completed quickly and easily. Making car finance straightforward and hassle-free is exactly what we aim for.

Thank you for choosing Vizion Finance.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

Van finance

Great communication and was all done quick and easy

10 June 2026
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

We're delighted to hear you found the communication great and that the whole process was completed quickly and easily. Making car finance straightforward and hassle-free is exactly what we aim for.

Thank you for choosing Vizion Finance.

Best wishes,
The Vizion Finance Team

Rated 1 out of 5 stars

Spent hours on their phone waiting to…

Spent hours on their phone waiting to be answered - initally machine said you could press 1 to get callback - then call immediately dropped off - no one called back ----then I called again and stayed on waiting where machine said you were 2nd then 1st in queue then 3rd in queue - there's no consistency. Completely wasted 2 hours of my life. I even sent them an email - again no response.

9 June 2026
Unprompted review
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave your feedback.

We're sorry to hear about your experience. However, having reviewed your comments, we're unable to identify this as an interaction with Vizion Finance.

Our telephone system does not operate with menu options or a "press 1 for a callback" facility, and the queue system described does not match our current setup.

It may be that this review has been posted against the wrong business. If you believe you have contacted Vizion Finance directly, please feel free to contact us with further details so we can investigate.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

Amazing services

Amazing services , helped me out and was so polite and patient thank you

7 June 2026
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

We're delighted to hear you had such a positive experience with us. Providing helpful, patient, and professional service is exactly what we strive for, so it's wonderful to know that came across throughout your journey.

Thank you for your kind words and for choosing Vizion Finance.

Best wishes,
The Vizion Finance Team

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