Vizion Finance Reviews 

718
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 645 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, professional, and always available to answer questions. Consumers highlight that the entire financing journey is managed smoothly, making what could be a stressful situation completely effortless and straightforward. However, some reviewers noted minor hiccups or issues with the identification verification system during setup. A few other people also felt that communication could occasionally be difficult or unresponsive when trying to reach support during busy periods. Despite these occasional hurdles, individuals remained largely satisfied with the overall assistance provided.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting that team members are consistently helpful,... See more

Service

Clients share positive opinions on service, highlighting that the entire process is smooth, quick, and... See more

Customer service

People report positive experiences with customer service, highlighting outstanding support and professional... See more

User experience

Reviewers mention positive feedback about user_experience, highlighting a smooth, straightforward, and... See more

Response time

Customers had positive experiences with response time, highlighting quick action and fairness. Reviewers note... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lovely guys from Vizion finance. Were polite and friendly and got in touch literally minutes after agreeing to purchase a vehicle. Your monthly payments are obviously connected to your individua... See more

Company replied

Rated 5 out of 5 stars

If you are looking to get a car on finance. Vizion is the way to go. Taylor was an absolute star from start to finish. Not your typical finance agent. Never pushy and understood what I was look... See more

Company replied

Rated 5 out of 5 stars

We recently bought two cars on finance through Aryan, and the whole experience was outstanding from start to finish. He was incredibly helpful, professional, and always available whenever we had q... See more

Company replied

Rated 5 out of 5 stars

Charlie .G made what could’ve been a stressful finance process feel completely effortless. Professional, knowledgeable and genuinely supportive throughout, he explained everything clearly and always m... See more

Company replied


Company details

  1. #20 of 62 best companies in Car finance and loan company
  2. #30 of 96 best companies in Finance broker
  3. #35 of 169 best companies in Non-bank financial service

Written by the company

At Vizion Finance, we believe that everyone deserves access to fair, flexible, and transparent vehicle finance — no matter their credit history. As a trusted UK finance broker, we specialise in helping customers secure car finance that suits their individual needs, whether they’re buying their first car, upgrading, or refinancing an existing agreement. What sets us apart is our commitment to customer care. Our dedicated team of finance specialists takes the time to understand each customer’s circumstances and explain everything clearly, so you always know exactly where you stand. From your initial enquiry to driving away in your new vehicle, we're with you every step of the way. We work with a wide panel of trusted lenders, giving our customers access to competitive rates and a greater chance of approval. Whether you have excellent credit or have struggled in the past, we do our best to find the right deal for you — quickly and with zero hassle. At Vizion Finance, we’re not just about finance — we’re about people. Your journey matters to us, and we’re proud to have helped thousands of customers drive away happy. Trust us to go the extra mile — because your satisfaction is our success.


Contact info

4.9

Excellent

TrustScore 5 out of 5

718 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(718)

649 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing services

Amazing services , helped me out and was so polite and patient thank you

7 June 2026
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

We're delighted to hear you had such a positive experience with us. Providing helpful, patient, and professional service is exactly what we strive for, so it's wonderful to know that came across throughout your journey.

Thank you for your kind words and for choosing Vizion Finance.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

Great Customer Service.

Great Customer Service.
Zakaria was very helpful and knowledgeable with all the answers to my questions, etc. All finance process by the phone take maximum half an hour. Thanks again Zak.
I'm really appreciate it.
Now I have my another Volvo toy😁.

7 June 2026
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

We're delighted to hear Zakaria provided such great service and was able to answer all of your questions clearly and professionally. It's fantastic to know the whole finance process was quick, straightforward, and completed in such a short time.

I'll make sure Zakaria sees your kind words.

Enjoy your new Volvo, and thank you for choosing Vizion Finance.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

Ali was amazing helped every step of…

Ali was amazing helped every step of the way and got it all sorted in a matter of hours

7 June 2026
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

We're delighted to hear Ali provided such great support and helped get everything sorted so quickly. Keeping customers informed and making the process as smooth as possible is exactly what we strive for.

I'll make sure Ali sees your kind words.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

Great comunication

Great comunication, professionalism, polite staff. A very nice experience had with them, everything straight forward

3 June 2026
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

We're delighted to hear you had such a positive experience with us. Great communication, professionalism, and making the process straightforward are all things we pride ourselves on, so it's wonderful to know that came across throughout your journey.

Thank you for choosing Vizion Finance.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

Dean was great

Dean was great, really went above and beyond.

2 June 2026
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

We're delighted to hear Dean went above and beyond to help you. Providing that extra level of service is exactly what we strive for, and I’ll make sure he sees your kind words.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

Fast and easy and good rates on finance

Fast and easy and good rates on finance

4 June 2026
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

We're delighted to hear you found the process fast, straightforward, and that we were able to secure a competitive finance rate for you.

Thank you for choosing Vizion Finance.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

Helpful

Throughout the process the help and patience given was excellent especially when dealing with an old fart who is an absolute luddite. Highly recommended

1 June 2026
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

This gave us a smile! We're delighted to hear the team provided the help and patience needed throughout the process and made everything as straightforward as possible.

Thank you for your kind words and recommendation, it means a lot to us.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

Very helpful

2 June 2026
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

We're pleased to hear you found the team helpful and that we could assist you along the way.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

Friendly staff easy application

Friendly staff easy application

30 May 2026
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

We're delighted to hear you found the team friendly and the application process easy and straightforward.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

Absolutely incredible

Absolutely incredible
Helpful
Friendly person
Wouldn’t recommend enough

30 May 2026
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

We're delighted to hear you had such a positive experience. It's great to know you found the service helpful and friendly throughout.

Thank you for your kind words and recommendation—it means a lot to the team.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

Charlie was amazing from start to…

Charlie was amazing from start to finish. He found me a great deal. That was actually better than the offer from the dealership. Would recommend 100%. Fantastic clarity and communication.

7 May 2026
Unprompted review
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

We're delighted to hear Charlie provided such a positive experience from start to finish. It's fantastic that he was able to secure a deal that exceeded the dealership's offer while keeping everything clear and well communicated throughout.

I'll make sure Charlie sees your kind words.

Thank you for your recommendation and for choosing Vizion Finance.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

Very good service

Very good service

31 May 2026
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

We're delighted to hear you received very good service and had a positive experience with us.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

Jerome was very helpful from start to…

Jerome was very helpful from start to finish. He was easy to contact and very clear with instructions. Would definitely recommend this service

31 May 2026
Unprompted review
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

We're delighted to hear Jerome was helpful from start to finish and made the process easy with clear communication and guidance throughout.

I'll make sure he sees your kind words.

Thank you for your recommendation and for choosing Vizion Finance.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

Was very helpful

Was very helpful. He was very friendly. Took his time to explain things to me over and over. couldn’t of asked for anyone better.

30 May 2026
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

We're delighted to hear you received such a positive experience. Taking the time to explain everything clearly and making sure customers feel comfortable throughout the process is exactly what we strive for.

Thank you for your kind words, and we're pleased we could help.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

absolutely amazing no messing/delaying…

absolutely amazing no messing/delaying was there every step of the way went above and beyond i cant fault this company in any way well done guys thankyou x

30 May 2026
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

What a lovely review to receive. We're delighted to hear the team was there for you every step of the way and that everything was handled without delays or unnecessary complications.

Thank you for your kind words and support.

Best wishes,
The Vizion Finance Team

Rated 4 out of 5 stars
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

Great to hear you felt well guided throughout the process. Making everything clear and straightforward is exactly what we aim for.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

Zak is the adviser i was speaking to…

Zak is the adviser i was speaking to though all of this and what a top man

Thank you for all your help throughout the process. Everything was handled smoothly and professionally from start to finish. You made the whole experience straightforward and stress‑free, and I really appreciate how clearly you explained each step.

I’m very happy with the service I received and would definitely recommend you and Vizion Finance to others. I’ll be sure to leave a positive review when the feedback email comes through.

Thanks again for your support, and wishing you all the best.

Robert

30 May 2026
Vizion Finance logo

Reply from Vizion Finance

Hi Robert,

Thank you for taking the time to leave this, we really appreciate it.

It's fantastic to hear that Zak made such a positive impression and kept everything smooth and stress-free throughout the process. Clear communication and professional support are exactly what we strive for, so it's great to know that came across.

I'll make sure Zak sees your kind words.

Thank you for your recommendation and for choosing Vizion Finance.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

Great experience

Everything about the experience was a pleasure the people who I dealt with were so good I would recommend them to anyone.

29 May 2026
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

We're delighted to hear you had such a positive experience and that the team looked after you so well throughout.

Thank you for your recommendation, it means a lot to us.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

Super quick and easy to refinance my…

Super quick and easy to refinance my Mercedes after the PCP had come to an end. Great communication and sending and signing Docs all on my phone made the process smooth.
Thanks

29 May 2026
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

Great to hear refinancing your Mercedes was quick and straightforward. Being able to handle everything from your phone makes the process so much easier, so we're pleased that worked well for you.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

citroen c3

charlie was very helpfull and got me a great finance deal

4 April 2026
Unprompted review
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

Great to hear Charlie was able to help and secure a finance deal that worked well for you. I’ll make sure he sees this.

Best wishes,
The Vizion Finance Team

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