Vizion Finance Reviews 

718
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 645 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, professional, and always available to answer questions. Consumers highlight that the entire financing journey is managed smoothly, making what could be a stressful situation completely effortless and straightforward. However, some reviewers noted minor hiccups or issues with the identification verification system during setup. A few other people also felt that communication could occasionally be difficult or unresponsive when trying to reach support during busy periods. Despite these occasional hurdles, individuals remained largely satisfied with the overall assistance provided.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting that team members are consistently helpful,... See more

Service

Clients share positive opinions on service, highlighting that the entire process is smooth, quick, and... See more

Customer service

People report positive experiences with customer service, highlighting outstanding support and professional... See more

User experience

Reviewers mention positive feedback about user_experience, highlighting a smooth, straightforward, and... See more

Response time

Customers had positive experiences with response time, highlighting quick action and fairness. Reviewers note... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lovely guys from Vizion finance. Were polite and friendly and got in touch literally minutes after agreeing to purchase a vehicle. Your monthly payments are obviously connected to your individua... See more

Company replied

Rated 5 out of 5 stars

If you are looking to get a car on finance. Vizion is the way to go. Taylor was an absolute star from start to finish. Not your typical finance agent. Never pushy and understood what I was look... See more

Company replied

Rated 5 out of 5 stars

We recently bought two cars on finance through Aryan, and the whole experience was outstanding from start to finish. He was incredibly helpful, professional, and always available whenever we had q... See more

Company replied

Rated 5 out of 5 stars

Charlie .G made what could’ve been a stressful finance process feel completely effortless. Professional, knowledgeable and genuinely supportive throughout, he explained everything clearly and always m... See more

Company replied


Company details

  1. #20 of 62 best companies in Car finance and loan company
  2. #30 of 96 best companies in Finance broker
  3. #35 of 169 best companies in Non-bank financial service

Written by the company

At Vizion Finance, we believe that everyone deserves access to fair, flexible, and transparent vehicle finance — no matter their credit history. As a trusted UK finance broker, we specialise in helping customers secure car finance that suits their individual needs, whether they’re buying their first car, upgrading, or refinancing an existing agreement. What sets us apart is our commitment to customer care. Our dedicated team of finance specialists takes the time to understand each customer’s circumstances and explain everything clearly, so you always know exactly where you stand. From your initial enquiry to driving away in your new vehicle, we're with you every step of the way. We work with a wide panel of trusted lenders, giving our customers access to competitive rates and a greater chance of approval. Whether you have excellent credit or have struggled in the past, we do our best to find the right deal for you — quickly and with zero hassle. At Vizion Finance, we’re not just about finance — we’re about people. Your journey matters to us, and we’re proud to have helped thousands of customers drive away happy. Trust us to go the extra mile — because your satisfaction is our success.


Contact info

4.9

Excellent

TrustScore 5 out of 5

718 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(718)

649 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The best customer service from Josh…

The best customer service from Josh extremely helpful and kept me up to date with everything would definitely recommend!

29 May 2026
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

Great to hear Josh provided such a positive experience and kept you updated every step of the way. That level of communication makes all the difference.

I’ll make sure he sees this.

We really appreciate the recommendation.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

Very nice lady

Very nice lady, took all the stress and worry away. I didn't have to sort anything out. She did it all for me. Great experience

29 May 2026
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

Great to hear everything was taken care of for you and that the process felt stress-free from start to finish. That’s exactly the experience we want our customers to have.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

Great people simple and clear guidance

Great people simple and clear guidance

29 May 2026
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

Great to hear the team made everything simple and provided clear guidance throughout the process.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

I have had a great experience and…

I have had a great experience and recommend your services any day any time I’m really grateful for being my first ever finance company. Good work done and very appreciative with your smooth conversation.

29 May 2026
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

It means a lot to hear that your first experience with car finance was such a positive one. We’re pleased the process felt smooth and straightforward, and that you felt supported throughout.

Thank you for your recommendation and for trusting us with your first finance agreement.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

Quick and efficiant staff and Good…

Quick and efficiant staff and Good Service, Thank you would recommend !!!! Friendly Service and Good Choice Of Cars Of choose From To suit You !! The cusomer.

29 May 2026
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

Great to hear you found the team quick, efficient, and friendly throughout. We’re also pleased we were able to offer a good selection of vehicles to help find something that suited your needs.

We really appreciate the recommendation.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

Customer services

Chaie made sure I had a family car to take my kids for a holiday trip.Although I has a low credit score due to family crisis he was attentive n look in all or every direction to help get a second had car

1 February 2026
Unprompted review
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

Great to hear Charlie took the time to understand your situation and worked hard to find a solution that worked for you and your family. Helping you secure a suitable vehicle despite the challenges is exactly the kind of support we aim to provide.

I’ll make sure he sees this.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

Amazing experience with Vision Finance

Amazing experience with Vision Finance! It was my first time applying for car finance and the whole process was smooth and stress-free. The team was very helpful, professional, and supportive from start to finish. I’m extremely happy that I got approved and I would definitely recommend Vision Finance to anyone looking for great service and reliable support.

26 May 2026
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

We’re especially pleased to hear that your first experience with car finance was smooth and stress-free. Buying a car can feel daunting the first time around, so it’s great to know the team made the process clear and supportive from start to finish.

Congratulations on your approval, and thank you for trusting Vizion Finance.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

Taylor made the process easy for

Taylor made the process easy for. Thank you very much Taylor. Really appreciate all the help

26 May 2026
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

Great to hear Taylor made the process easy and was able to help you every step of the way. I’ll make sure he sees your kind words.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

Great to hear you found the service professional and efficient. That’s exactly what we strive to deliver.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

I waa dealing with Josh he is very…

I waa dealing with Josh he is very patient ; it was not easy to get the final car ? MANY THaNKS to you Josh i salute yur patirnce!!

28 May 2026
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Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

Finding the right car isn’t always straightforward, so it’s great to hear Josh stayed patient and supported you all the way through to the finish line. I’ll make sure he sees this.

Enjoy the new car!

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

The customer service experience was…

The customer service experience was very great. Am enjoying my new Toyota Yaris Automatic Hybrid car. The car is in avery good condition. Nice doing business with Vizion Finance.

28 May 2026
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Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

We’re delighted to hear you’re enjoying your Toyota Yaris Hybrid and that it’s living up to expectations. It’s great to know the customer service and overall experience left such a positive impression.

Enjoy the new car, and thank you for choosing Vizion Finance.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

it was a great experience

it was a great experience, it was fast, detailed explanation and gentle soft follow ups.

26 May 2026
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

Great to hear you had such a positive experience. We’re pleased the process was quick, the explanations were clear, and that you felt supported without any pressure along the way.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

After being refused finance with Zuto…

After being refused finance with Zuto and 247 loans i had pretty much given up. But tried these guys as a last hope and I should have just come here first. No issues whatsoever. Credit approved quickly. I dealt with Bryce who asked me some quick questions about the car i was looking for and within about 5 mins he found me a car better than i was even hoping for, what a legend! Kept me updated throughout by text and had the new car delivered to my door. Boom! Very happy customer.

23 May 2026
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

What a fantastic review to read. We know how frustrating it can be after being turned down elsewhere, so we're delighted we were able to help get things over the line for you.

It’s great to hear Bryce found a vehicle that exceeded your expectations and kept everything moving smoothly from start to finish. I’ll make sure he sees this.

Enjoy the new car, and thank you for putting your trust in us.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

Very easy company to deal with and kept…

Very easy company to deal with and kept me up to date thank you very much

21 May 2026
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

Glad everything was easy from your side and that you were kept updated throughout the process.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

Quick and reliable service from vizion…

Quick and reliable service from vizion finance
Can recommend to anyone
Thanks andrew

22 May 2026
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

Great to hear the service was quick and reliable, and that Andrew looked after you properly throughout.

We really appreciate the recommendation.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

Very professional

Very professional

22 May 2026
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

Glad the professionalism stood out throughout your experience with us.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

Timely and clear information supplied…

Timely and clear information supplied throughout the process. Everything was handled professionally.

20 May 2026
Unprompted review
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

Great to hear the communication stayed clear and timely throughout, and that everything was handled professionally from start to finish.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

Charlie’s fab!

Charlie .G made what could’ve been a stressful finance process feel completely effortless. Professional, knowledgeable and genuinely supportive throughout, he explained everything clearly and always made time to help. Months later, I still remember how smooth and reassuring the whole experience was thanks to him. A real credit to the team — couldn’t recommend him more highly.

28 January 2026
Unprompted review
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

This is brilliant to read. Great to hear Charlie made the whole process feel effortless and continued to leave that impression long after everything was completed. That level of support and professionalism is exactly what we want every customer to experience.

I’ll make sure he sees this.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

"I had a fantastic experience securing…

"I had a fantastic experience securing car finance with Charlie from vision. They were incredibly transparent, walked me through every step of the process, and managed to secure a much better interest rate than I expected. Highly recommend their services to anyone looking for a stress-free car loan.

25 February 2026
Unprompted review
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

Great to hear Charlie kept everything transparent and guided you clearly through the process. Even better that we were able to secure a better rate than expected and make the experience stress-free for you.

We really appreciate the recommendation.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

Charlie is a gem

Charlie has been great, needed help on many occasions with buying and refinancing car - excellent service, highly recommened!

20 May 2026
Unprompted review
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

Great to hear Charlie has been there to help you on multiple occasions and continued delivering a high level of service throughout. I’ll make sure he sees this.

We really appreciate the recommendation.

Best wishes,
The Vizion Finance Team

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