VLCC Wellness Reviews 

131
•
TrustScore 2.5 out of 5

2.6

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Review summary

Created with AI, based on recent reviews

Evaluating 43 reviews, most reviewers were unhappy with their experience overall. Customers frequently reported major issues with unresponsive customer support, missing appointment follow-ups, and extreme difficulty reaching branch staff when assistance was needed. Many people also felt deeply misled after purchasing expensive treatment packages that completely failed to deliver the promised results or visible body and skin improvements. Others experienced poor scheduling management, unexpected treatment changes, and unprofessional communication during their visits. Some reviewers were happy with the professional staff and relaxing body massages. Clients frequently praised individual employees for providing attentive care, polite behavior, and making their therapy sessions very comfortable. These visitors appreciated the clean environments and skilled techniques experienced during specialized treatments.

What people talk about most

Service

Customers had mixed experiences with service, as some reviewers expressed deep frustration regarding... See more

Staff

Customers consistently note ambiguous experiences with staff, as opinions regarding service quality vary... See more

Customer service

Reviewers highlight negative aspects of customer service, expressing deep frustration over ignored calls,... See more

Price

People report negative experiences with price, expressing widespread dissatisfaction over expensive packages... See more

Product

Reviewers express general dissatisfaction regarding product performance and unmet expectations. Consumers... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Think twice before even choosing VLCC — they are absolutely jhola chaap in their approach. After undergoing CoolSculpting at VLCC, I developed severe rashes and skin irritation, which caused m... See more

Rated 1 out of 5 stars

I am having the worst experience of my life. Spent over 1.5lakh for multiple sessions and treatments, never availed those sessions so asking for a refund and cancellation and they straight up denied... See more

Rated 1 out of 5 stars

Horrible experience and pathetic service When I went for facial,they motivated me for chemical peeling . Inspite of me asking VLCC staff to do a skin test to check for any allergy,they performed che... See more

Rated 1 out of 5 stars

A complete scam; they charged me for a premium amount and delivered 0 results, it was a false claim, and they admit it, however, they mentioned that in Kuwait, they have no authority to rectify anythi... See more


Company details

  1. Skin care clinic
  2. also in
  3. Dermatologist
  4. Wellness centre

Written by the company

Founded by Mrs. Vandana Luthra in 1989, is a leading Wellness & Beauty services and products organisation, serving customers across 310 locations in 143 cities spanning 12 countries in South Asia, South East Asia, the Gulf Cooperation Council Region and East Africa. In over 30 years of operation, the VLCC brand has grown to become synonymous with Wellness & Beauty in Indian households and has among the largest scale and breadth of operations within the beauty and wellness services industry in India and other countries it operates in.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

131 reviews

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No recent history of asking for reviews

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2.6

All reviews

(131)

39 reviews in the last 12 months

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Rated 5 out of 5 stars

Quality Services

Pain management was just a session away, when the VLCC Wellness Centre team used the quality services for rejuvenation.

25 February 2022
Unprompted review
VLCC Wellness logo

Reply from VLCC Wellness

Hi Sandeep,
We are so glad you loved our services. Keep sharing your experiences, that keeps us motivated. Regards, Team VLCC

Rated 5 out of 5 stars

Ayurveda therapy at VLCC I availed was…

Ayurveda therapy at VLCC I availed was soothing and made my senses calm.

31 January 2022
Unprompted review
VLCC Wellness logo

Reply from VLCC Wellness

Hi Sehroz,
We are so glad you loved our services. Keep sharing your experiences, that keeps us motivated. Regards, Team VLCC

Rated 5 out of 5 stars

Perfect coordination and efficient…

Perfect coordination and efficient results of completing hair transplant session at VLCC Wellness centre are worth relying on.

30 January 2022
Unprompted review
VLCC Wellness logo

Reply from VLCC Wellness

Hi Himani,
We are so glad you loved our services. Keep sharing your experiences, that keeps us motivated. Regards, Team VLCC

Rated 5 out of 5 stars

Incredible transformation after weight…

Incredible transformation after weight loss management program of VLCC. I have lost 8 Kgs in just 3 months.

30 January 2022
Unprompted review
VLCC Wellness logo

Reply from VLCC Wellness

Hi Rupal,
We are so glad you loved our services. Keep sharing your experiences, that keeps us motivated. Regards, Team VLCC

Rated 5 out of 5 stars

Weight loss

Thanks, VLCC professionals in guiding me to choose healthy diet during weight loss program!

30 January 2022
Unprompted review
VLCC Wellness logo

Reply from VLCC Wellness

Hi Shagun,
We are so glad you loved our services. Keep sharing your experiences, that keeps us motivated. Regards, Team VLCC

Rated 5 out of 5 stars

Wonderful fragrance and gentle effect…

Wonderful fragrance and gentle effect of VLCC personal care hand wash are impressive.

30 January 2022
Unprompted review
VLCC Wellness logo

Reply from VLCC Wellness

Hi Priya,
We are so glad you loved our services. Keep sharing your experiences, that keeps us motivated. Regards, Team VLCC

Rated 5 out of 5 stars

Best Men’s Grooming Services at VLCC

The men’s grooming options at VLCC Wellness centre are superb and trendy!

30 January 2022
Unprompted review
VLCC Wellness logo

Reply from VLCC Wellness

Hi Sumit,
We are so glad you loved our services. Keep sharing your experiences, that keeps us motivated. Regards, Team VLCC

Rated 5 out of 5 stars

Unbeatable manicure and pedicure VLCC Kit

My wife used the manicure and pedicure kit of VLCC from past 3 months during his sister marriage and got unbeatable result.

Amazing products....!

30 January 2022
Unprompted review
VLCC Wellness logo

Reply from VLCC Wellness

Hi Vikram,
We are so glad you loved our services. Keep sharing your experiences, that keeps us motivated. Regards, Team VLCC

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