While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

VocoTV worked great for 6 months, now constant buffering which makes it unusable. I have spoken to their Technical team on multiple occasions. They have promised to fix the issue and even offered to r... See more

Rated 3 out of 5 stars

Update Jan 26: Pros: - The customer service team is very responsive. - easy to use dashboard Cons: - support won’t fix any of the problems you’re facing. - (old) slow servers, all chan... See more

Rated 2 out of 5 stars

Hey Voco, you're in Ottawa, Canada, right? Why is it that a Canadian company can't provide Canadian content? The Cdn channels are ALWAYS going offline!!! EVERY weeknight btwn 630-730pm they go offline... See more

Rated 1 out of 5 stars

Live TV always, I mean always buffering, you open a ticket and they tell you that it's not buffering, treat you like an idiota dumb, their customer service is horrible, they take days to fix the probl... See more

Company details


Contact info

2.2

Poor

TrustScore 2 out of 5

127 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Back on track!

Edison was very kind and patient while walking me through my process today. He stuck with me after I was finished with the first tv, till I was done with the second one. I appreciate all he did for me!! 10/10

26 April 2024
Unprompted review
Rated 5 out of 5 stars

Glad I found this service

Glad I found this service. They are excellent, have been with them for last 6 months and review for a year.

Couple of small problems were handled with speed and efficiency.

recommend to all

26 April 2024
Unprompted review
Rated 5 out of 5 stars

The customer service support Edison is…

The customer service support Edison is an excellent problem solver. I joined Voco in February and experienced problems with some of my favorite live TV channels. The customer support by Edison was excellent. Their customer support team is excellent. But Edison is outstanding. He is the reason I will not leave IPTV provider VOCO TV, because I am secure in the knowledge that when a problem occurs, it will be resolved. I cannot say that about my previous IPTV Providers that will remain nameless. 5 Stars to VOCO TV especially Edison. I have experienced 2 months of great service and support.

23 April 2024
Unprompted review
Rated 1 out of 5 stars

Buyer BEWARE

I signed up with vocotv. Made payment for first month through krooz pay/reliable web hosting. Never received service and didn't acknowledge my request to cancel after I found a better value. Date: October 2022, but no response to date. Buyer beware!

22 February 2024
Unprompted review
Rated 5 out of 5 stars

I tried 3 other services, and stopped looking with Voco

I tried 3 other services before I found Voco. I am starting my 5th month and everything works just great! I have used the chat to fix to figure out a change from 1 month to 3 months, they made it super easy. I have no buffering at all. I recommend this to anyone looking for a service of this type. Keep up the great work people, I am 110% satisified with this.

18 January 2024
Unprompted review
Rated 5 out of 5 stars

The customer service is outstanding

The customer service is outstanding! I had an agent named Edison and was patient. Also the actual service is phenomenal. I highly advise everyone to use this service.

9 January 2024
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

So far, it's everything I have expected. The app is great for what it is. But the best part has been customer service. Having someone available to help with any issues I'm having. Used other apps and sites like this and not being able to have someone help you, makes the service bad. Love the service. So far. Thankyou.

4 January 2024
Unprompted review
Rated 1 out of 5 stars

The service may be nice

The service may be nice, But the payment options have been Hacked. so do not use your back Acc. in Bitcoin or Crypto. They have no PayPal acc. which it the safest way to pay for anything around the world. I even told their help about their payment options have been hacked. I guess they do not care about their customers will-being or if you lose anything from your Bank Acc. Read about it in the new or online that bitcoin and Crypto being hacked.

29 December 2023
Unprompted review
Rated 5 out of 5 stars

By far the best IPTV in the game

By far the best IPTV in the game. I've tried plenty before and was disappointed. I've read the reviews from the past and believe me they must had read them too and made improvements because I've been totally satisfied for the past 4months. Try they trial and see for yourself!! I love they service and I think you will too. 💯 X better than cable 💯 X cheaper 💯 X better than the previous reviews

26 December 2023
Unprompted review
Rated 3 out of 5 stars

I have been with these guy for about 5…

I have been with these guy for about 5 months. I have constant problems with freezing and buffering. I have the fastest internet I can buy, system is 12ft from the router. Running a VPN with USA address still problems. Customer service always tries to help but it's always the same and it never fixes the problem.some days it works great others is just sucks

D

19 December 2023
Unprompted review
Rated 5 out of 5 stars

STOP!!! THIS IS EXACTLY WHAT YOU ARE LOOKING FOR!!!

Voco, is by far the best IPTV Service out there! No need to search anymore. STOP!!! This is it! I promise, you'll love it. The picture is perfect, not much at all of the spinning circle of death. Besides the picture, if you ever have any issues at all, the customer service is right on top of it. They are awesome!! Believe me, I've had a lot of different IPTV services, but kept on looking around because it just wasn't perfect. I WILL NEVER LOOK AGAIN!!

19 December 2023
Unprompted review
Rated 3 out of 5 stars

Pros & cons

Update Jan 26:
Pros:
- The customer service team is very responsive.
- easy to use dashboard

Cons:
- support won’t fix any of the problems you’re facing.
- (old) slow servers, all channels freezing very very often.
--> got better it's not freezing as much. so I added another star :)

Overall, I recommend you find a better alternative than vocotv.

18 December 2023
Unprompted review
Rated 5 out of 5 stars

A Great All Around Service!

The team at VocoTV are great to fix the issues that do come up, are very responsive, and do their best to improve their service. They are very open to suggestions for improvements and customizations. I am pleased with my decision.

11 December 2023
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look