VocoTV worked great for 6 months, now constant buffering which makes it unusable. I have spoken to their Technical team on multiple occasions. They have promised to fix the issue and even offered to r... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Update Jan 26: Pros: - The customer service team is very responsive. - easy to use dashboard Cons: - support won’t fix any of the problems you’re facing. - (old) slow servers, all chan... See more
Hey Voco, you're in Ottawa, Canada, right? Why is it that a Canadian company can't provide Canadian content? The Cdn channels are ALWAYS going offline!!! EVERY weeknight btwn 630-730pm they go offline... See more
Live TV always, I mean always buffering, you open a ticket and they tell you that it's not buffering, treat you like an idiota dumb, their customer service is horrible, they take days to fix the probl... See more
Back on track!
Edison was very kind and patient while walking me through my process today. He stuck with me after I was finished with the first tv, till I was done with the second one. I appreciate all he did for me!! 10/10
Glad I found this service
Glad I found this service. They are excellent, have been with them for last 6 months and review for a year.
Couple of small problems were handled with speed and efficiency.
recommend to all
The customer service support Edison is…
The customer service support Edison is an excellent problem solver. I joined Voco in February and experienced problems with some of my favorite live TV channels. The customer support by Edison was excellent. Their customer support team is excellent. But Edison is outstanding. He is the reason I will not leave IPTV provider VOCO TV, because I am secure in the knowledge that when a problem occurs, it will be resolved. I cannot say that about my previous IPTV Providers that will remain nameless. 5 Stars to VOCO TV especially Edison. I have experienced 2 months of great service and support.
Buyer BEWARE
I signed up with vocotv. Made payment for first month through krooz pay/reliable web hosting. Never received service and didn't acknowledge my request to cancel after I found a better value. Date: October 2022, but no response to date. Buyer beware!
very nice service , the costumer service is always there resolve any issue , keep up the good work
IPTV Service
These people suck they don't respond to…
These people suck they don't respond to anything not worth it for the headache.
I tried 3 other services, and stopped looking with Voco
I tried 3 other services before I found Voco. I am starting my 5th month and everything works just great! I have used the chat to fix to figure out a change from 1 month to 3 months, they made it super easy. I have no buffering at all. I recommend this to anyone looking for a service of this type. Keep up the great work people, I am 110% satisified with this.
The customer service is outstanding
The customer service is outstanding! I had an agent named Edison and was patient. Also the actual service is phenomenal. I highly advise everyone to use this service.
had few issues running and setting up…
had few issues running and setting up the whole thing. has a tech named Edison. helped me alot. lot of selection and easy to use want understanding the whole process.
Great customer service
Great customer service. I had problems with my subscription. Chatted with customer service online and fixed it within minutes.
Great Customer Service
So far, it's everything I have expected. The app is great for what it is. But the best part has been customer service. Having someone available to help with any issues I'm having. Used other apps and sites like this and not being able to have someone help you, makes the service bad. Love the service. So far. Thankyou.
The service may be nice
The service may be nice, But the payment options have been Hacked. so do not use your back Acc. in Bitcoin or Crypto. They have no PayPal acc. which it the safest way to pay for anything around the world. I even told their help about their payment options have been hacked. I guess they do not care about their customers will-being or if you lose anything from your Bank Acc. Read about it in the new or online that bitcoin and Crypto being hacked.
By far the best IPTV in the game
By far the best IPTV in the game. I've tried plenty before and was disappointed. I've read the reviews from the past and believe me they must had read them too and made improvements because I've been totally satisfied for the past 4months. Try they trial and see for yourself!! I love they service and I think you will too. 💯 X better than cable 💯 X cheaper 💯 X better than the previous reviews
I have been with these guy for about 5…
I have been with these guy for about 5 months. I have constant problems with freezing and buffering. I have the fastest internet I can buy, system is 12ft from the router. Running a VPN with USA address still problems. Customer service always tries to help but it's always the same and it never fixes the problem.some days it works great others is just sucks
D
STOP!!! THIS IS EXACTLY WHAT YOU ARE LOOKING FOR!!!
Voco, is by far the best IPTV Service out there! No need to search anymore. STOP!!! This is it! I promise, you'll love it. The picture is perfect, not much at all of the spinning circle of death. Besides the picture, if you ever have any issues at all, the customer service is right on top of it. They are awesome!! Believe me, I've had a lot of different IPTV services, but kept on looking around because it just wasn't perfect. I WILL NEVER LOOK AGAIN!!
Pros & cons
Update Jan 26:
Pros:
- The customer service team is very responsive.
- easy to use dashboard
Cons:
- support won’t fix any of the problems you’re facing.
- (old) slow servers, all channels freezing very very often.
--> got better it's not freezing as much. so I added another star :)
Overall, I recommend you find a better alternative than vocotv.
Outstanding customer service
Outstanding customer service. And service works very well. Highly recommended!
A Great All Around Service!
The team at VocoTV are great to fix the issues that do come up, are very responsive, and do their best to improve their service. They are very open to suggestions for improvements and customizations. I am pleased with my decision.
Best in the business We have been with Voco almost a year…
We have been with Voco almost a year now, their customer service and support are spot on. Occasionally we will have a buffering issue.. I report it and they get on and stay on it until it’s resolved.
We are extremely happy to have found them!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








