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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Customers are generally pleased with the product, often highlighting its quality and the positive user experience it provides. Many appreciate the attention to detail, perfect fit, and premium feel of the materials, noting that the cases are slim, lightweight, and offer good protection without bulk. Reviewers also frequently mention the responsive buttons and the sleek, elegant design that enhances the phone's appearance. However, some people were dissatisfied with receiving incorrect items, such as wrong sizes or cases that didn't match the product description or images. A few customers also reported issues with the quality of the silicone, describing it as stiff, brittle, or cheap, and some experienced problems with MagSafe functionality or issues with order fulfillment.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the cases for their sleek design,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the cases for their... See more

User experience

Users describe positive interactions with the product's user experience. Many customers appreciate the... See more

Based on these reviews

Rated 5 out of 5 stars

I didn’t expect to be this impressed, but Vogueen’s attention to detail is incredible. The fit is perfect, and the buttons feel so premium. This case is pure quality! 👏

Rated 5 out of 5 stars

The attention to detail on this case is unreal. The buttons are so clicky and responsive, it’s like they’re part of the phone itself. Plus, it’s slim enough to slip into my pocket without any bulk. Vo... See more

Rated 5 out of 5 stars

My phone looks so elegant with this case! The smooth silicone finish feels amazing, and the raised edges are such a thoughtful touch. I couldn’t be happier with my purchase.

Rated 5 out of 5 stars

This case is so lightweight, it’s like it’s barely there! It slides into my pocket easily and still offers great protection. If you want a case that’s both practical and protective, this is the one!


Company details

  1. Mobile Phone Accessory Shop

Written by the company

Vogueen is dedicated to providing premium phone accessories, cases with a focus on quality, style, and functionality. Our products stand out for their sleek design, durability, and attention to detail. We prioritize customer satisfaction by offering reliable support, fast shipping, and a wide range of options that fit every lifestyle. At Vogueen, we believe in delivering not just products, but an exceptional experience that keeps our customers coming back.


Contact info

3.7

Average

TrustScore 3.5 out of 5

93 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 14% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I wasn’t sure at first

I wasn’t sure at first, but this case totally surprised me! It’s dif fernt from all the cheap ones I bought before. Fits my phone perfectly, and the grip is just amazing. Dropped my phone twice already, and not even a scratch 😎. Highly recommend!

11 March 2025
Vogueen logo

Reply from Vogueen

Hi Christian! 😊

Thank you so much for the awesome review! We’re so glad our case totally surprised you in the best way possible 🤩
It means the world to us that it’s stood out from the cheaper ones you’ve tried before – especially hearing that your phone survived two drops without a scratch! That grip power is no joke 💪

Thanks for trusting us — and for recommending us! If you ever need anything, we’re just a message away 💌

Warmest wishes,
Vogueen Team

Rated 5 out of 5 stars

Bro, this case is legit 🔥

Bro, this case is legit 🔥. I’ve had it for a month, and it still looks brand new. I work on construction sites, so my phone takes a beating, but this thing holds up like a champ 💪. Worth every penny!

3 March 2025
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Reply from Vogueen

Yo Leonard!
Reading this felt like a high five through the screen 🔥 We're seriously pumped that your case is surviving those construction site battles and still looking brand new 💪 That’s the kind of durability we love to deliver!

Thanks a ton for trusting us, and hey—if it’s holding up like a champ for you, we know we’re doing something right 🙌
Stay safe out there, legend!

– Vogueen Support Team

Rated 1 out of 5 stars

I ordered 2 iPhone cases

I ordered 2 iPhone cases. It took over 3 weeks for them to arrive. I purchased a different one from another company after waiting more than 2 weeks. In my attempt to return these 2 unopened cases I have sent 4 emails requesting a refund and return shipping instructions with no response. Both phone numbers posted on their website do not work (one disconnects after one ring and the other states “this call cannot be completed”). I have asked for a call back with no response.

26 February 2025
Unprompted review
Vogueen logo

Reply from Vogueen

Hi Susan,

We’re truly sorry for the delay and the frustration this has caused. 💔
Waiting over 3 weeks is certainly not the experience we want for any of our customers. We understand your need to return the items and apologize if our previous responses didn’t reach you.

Please rest assured: if the items are unopened, we will absolutely process your return. We’ve just sent you a direct email with instructions and a prepaid return label so you won’t have to cover any shipping costs.

Regarding the phone numbers — we’ve been working on switching providers, and we truly regret the inconvenience caused by the line issues. You're always welcome to email us directly at shop@vogueen.com for the fastest help.

Thank you for your patience, Susan. We’re committed to making this right. 💫

– Vogueen Support Team

Rated 5 out of 5 stars

This case is everything I hoped for 🥰

This case is everything I hoped for 🥰. The texture feels so good to hold, and it doesn’t leave fingerprints like other cases. Plus, it arrived in the cutest packaging. Totally a 10/10 experience for me!

1 February 2025
Vogueen logo

Reply from Vogueen

Hey Charlie! 🥰
We’re SO happy to hear our case gave you that 10/10 experience! The fact that you noticed the smooth texture and no-fingerprint finish? You’ve got a sharp eye 😎 And we’re blushing over the love for our packaging — we put a lot of heart into it 💌

Thanks a ton for sharing the love — you’re the reason we do what we do 💖
– Team Vogueen

Rated 1 out of 5 stars

Wrong item, no answers till i reported to my cc

Seems scammy. Ordered a leather wallet case for $27+ but was shipped a very thin plastic look-a-like with no place to put any cards. No response to several emails asking how to return for refund or correct item. Update Feb 2025... after reporting to my cc card, I recieved a refund and "return process started". After a week, tho, no word. Maybe they're just overwhelmed and not scamming.

14 January 2025
Unprompted review
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Reply from Vogueen

Hi Rita,

We’re truly sorry for the frustrating experience you’ve had — that’s absolutely not the standard we strive for, and we deeply regret the confusion with your order and the delay in our response.

It sounds like you were accidentally sent the wrong item, and we completely understand how disappointing that must’ve been. We’ve been working hard to improve our customer support response times, and your feedback reminds us how important that is.

We’re relieved to hear your refund was processed and we hope you might consider giving us another chance in the future. You deserve better — and we’re here to prove it.

With sincere apologies,
– Team Vogueen

Rated 5 out of 5 stars

Honestly

Honestly, I’m so in love with this case 🥰. The color is exactly like the picture, and it feels so smooth but not slippery. My boyfriend even said it looks expensive haha 😄. Def coming back for another one soon!

23 January 2025
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Reply from Vogueen

Hi Logan! 💖

We’re blushing over here 🥹 Thank you so much for the sweet words!

We're beyond happy that you loved the color and the texture — soft, smooth, but never slippery, just how we designed it 🙌 And tell your boyfriend he has excellent taste 😎💅

We can’t wait to have you back for another one — we’ve got your next fave ready 😉

With gratitude,
The Vogueen Team 💌

Rated 5 out of 5 stars

This case is absolutely perfect

This case is absolutely perfect! My main concern when buying was whether it would work well with my charger, but the MagSafe compatibility is amazing. The phone stays secure while charging and adds extra protection. Vogueen truly cares about quality!

24 November 2024
Vogueen logo

Reply from Vogueen

Hi Jess,

Thank you so much for your wonderful feedback! We’re thrilled to hear that the case exceeded your expectations, especially with its MagSafe compatibility. Knowing that your phone stays secure while charging and gets the extra protection you were looking for makes us so happy!

Your kind words about our commitment to quality mean the world to us. We’re glad you chose Vogueen and that we could deliver a product you love.

If you ever have any questions or need assistance, Jess, we’re here for you. Thanks for being part of the Vogueen family! 🌟

Warm regards,
Vogueen

Rated 5 out of 5 stars

The first thing I noticed after getting…

The first thing I noticed after getting the case was how it fully covers the back of my phone and protects the camera bump. The slightly raised edges safeguard both the camera and screen from scratches. I really appreciate this detail, great jobbb Vogueen!!!!!!!

22 November 2024
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Reply from Vogueen

Hi Chace,

Wow, thank you for the amazing review and all that excitement! 🎉 We’re so glad you noticed and loved the attention to detail we put into our design. Those raised edges are a small feature with a big impact, keeping your camera and screen safe from scratches—just the way we intended!

It’s awesome to hear that the case fully protects your phone while making you happy with its functionality. Your kind words motivate us to keep delivering top-quality products.

Thanks for choosing Vogueen, Chace! We’re thrilled to have you as part of the Vogueen family. If you ever need anything, we’ve got your back (and your phone’s)! 😄

Warm regards,
Vogueen

Rated 5 out of 5 stars

Vogueen has some of the best phone…

Vogueen has some of the best phone cases I’ve ever seen. I love that they offer both style and functionality. The silicone case I bought fits my iPhone perfectly, and the MagSafe feature works great. I also appreciat ed how well-packaged everything was and that it arrived without any damage. Vogueen really knows how to take care of its customers and deliver quality products.

12 November 2024
Vogueen logo

Reply from Vogueen

Hi Phoenix,

Thank you so much for your kind words and thoughtful review! We're thrilled to hear that you love the phone case and that it strikes the perfect balance between style and functionality for you. Knowing that the silicone case fits your iPhone perfectly and that the MagSafe feature works seamlessly truly makes our day!

We’re also glad to hear that the packaging met your expectations and that your order arrived in perfect condition. Taking care of our customers and ensuring they have a great experience is always our top priority.

Thank you for choosing Vogueen, Phoenix! We’re so excited to have you as a part of our community, and we can’t wait to serve you again soon. 🌟

Warm regards,
Vogueen

Rated 1 out of 5 stars

My order was incorrect and I could not…

My order was incorrect and I could not get a response when I asked how to return for exchange.

13 October 2024
Vogueen logo

Reply from Vogueen

Hi Jill,

We’re truly sorry to hear about the mix-up with your order and the trouble you faced in trying to get assistance for a return. This is not the level of service we strive to provide, and we deeply regret any frustration this has caused.

Please rest assured that we’re here to make things right. Could you share your order details with us via email or through our direct message? We’ll prioritize resolving this issue and ensure that your return or exchange process is smooth and hassle-free.

Thank you for bringing this to our attention, Jill. We truly value your feedback as it helps us improve, and we’re committed to turning your experience around.

Warm regards,
Vogueen 🌟

Rated 5 out of 5 stars

My experience with Vogueen was excellent!!

Not only is the case fantastic, but the customer service was also super responsive. I had a small issue with my order, and they resolved it quickly and professionally. The shipping was fast, and the packaging was neat. It’s rare to find a brand that takes care of both its products and its customers so wel.

4 November 2024
Vogueen logo

Reply from Vogueen

Hi Jermain,

Thank you so much for your thoughtful review! 😊 We’re beyond grateful to hear that you loved your case and had such a positive experience with our customer service. Quick, professional problem-solving and attentive care are what we strive for, so it’s heartwarming to know that we met your expectations.

We’re glad the shipping was speedy and that the packaging added a nice touch to your experience. Taking care of both our products and our amazing customers like you is at the heart of what we do!

If you ever need anything else or just want to share more feedback, we’re always here to help. Thanks again for your kind words and support!

Warmest regards,
Vogueen.

Rated 2 out of 5 stars

Deceptive product descriptions and photos online and awful shipping time

Shipping time was awful, around 2 weeks. Product description and photos weren’t accurate. I ordered two leather iPhone cases, one in “midnight” and one in black, and while these colors sound similar the photos on their website made them out to be two quite different colors with black being more of a charcoal gray and midnight being a very dark black.
After waiting two weeks, I ended up receiving two identical cases both labeled “black” on their boxes. I tried contacting customer service thinking I’d received the wrong product but never received a response. And frankly I didn’t want to wait another 2-3 weeks by shipping back one of the phone cases and waiting for another.

Lastly, while the quality of the finish on the case is very good (equivalent to an Apple brand leather iPhone cases) the fit is not. It’s concerningly loose in the top right corner due to the camera cutout, to the point that I’m worried that if I were to drop my phone the case might pop off.

4 October 2024
Vogueen logo

Reply from Vogueen

Hi,

Thank you for sharing your experience with us. We're truly sorry to hear that the order didn’t meet your expectations. The extended shipping time and color inconsistency in the cases are certainly not the experience we aim to provide, and we apologize for any inconvenience this has caused.

We’re especially sorry to hear about the lack of response from our customer service team. We strive to be attentive to all inquiries, and your feedback helps us improve. As for the fit of the case, we understand how crucial it is to feel secure about the product's durability, especially for a device as important as your phone.

We’ll be looking into these issues right away, and we’d love the opportunity to make this right for you. Please feel free to reach out to us directly, and we’ll do our best to assist you.

Thank you for your honest feedback; it genuinely helps us grow and enhance our customer experience.

Best regards,
Vogueen.

Rated 5 out of 5 stars

I recently bought the iPhone 16…

I recently bought the iPhone 16 silicone case from Vogueen, and I’m beyond impressed! The quality is top-notch, and the fit is perfect. It feels soft and smooth in my hand, yet it offers solid protection for my phone. Plus, the MagSafe feature works flawlessly with my charger. I’ve dropped my phone a couple of times, and the case kept it safe without any scratches. Highly recommend Vogueen for anyone looking for premium phone cases.

23 October 2024
Vogueen logo

Reply from Vogueen

Hi Elena,

Thank you so much for your wonderful feedback! 😊 We're thrilled to hear that you're enjoying your iPhone 16 silicone case and that it’s providing the protection and quality you were looking for. It’s great to know that the MagSafe feature is working perfectly with your charger and that the case has kept your phone safe from drops!

We truly appreciate your recommendation and your kind words. If you ever need anything else or have any questions, don’t hesitate to reach out. Thanks again for choosing us!

Best regards,
Vogueen.

Rated 5 out of 5 stars

Great app

Great app, I didn't find any problems with it and it didn't make any money transfers. It's the best app I've seen.

13 September 2024
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Reply from Vogueen

Hi Hazam,

Thank you so much for your kind words! 😊 We’re thrilled to hear that you’re enjoying the app and that it’s been smooth sailing for you. It’s great to know that you found it reliable and hassle-free. Your feedback motivates us to keep improving and delivering the best experience possible.

If you ever have any questions or need assistance in the future, feel free to reach out. Thanks again for choosing us!

Best regards,
Vogueen.

Rated 3 out of 5 stars

My iPhone 16 Pro Max case arrived in a…

My iPhone 16 Pro Max case arrived in a timely manner, and it is the correct color. However, it seems just slightly too big, and the button covers aren’t sturdy enough, so I keep accidentally hitting the side buttons due to lack of rigidity. Would not buy again.

11 September 2024
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Reply from Vogueen

Hi Jessica,

Thank you for your feedback, and we're sorry to hear that you're not completely satisfied with your iPhone 16 Pro Max case. We strive to ensure that all our products meet the highest quality standards, so we appreciate you bringing this to our attention.

Regarding the fit and button covers, we understand how frustrating this can be. We’ll pass your comments to our product development team to investigate and improve future designs. In the meantime, we’d love to offer you a replacement or assist you with a return if you prefer. Please reach out to our customer service team, and we’ll make sure to resolve this to your satisfaction.

We truly value your business and hope to make things right!

Best regards,
Vogueen.

Rated 5 out of 5 stars

That your guys are awesome

You guys it a good job on the phone cases

3 September 2024
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Reply from Vogueen

Hi April,

Thank you so much for your kind words! 😊 We're thrilled to hear that you're happy with our phone cases. It means a lot to us that you took the time to share your positive experience. If you ever need anything or have any questions, don’t hesitate to reach out!

Thanks again for choosing us, and we hope to serve you again in the future!

Best regards,
Vogueen.

Rated 1 out of 5 stars

SCAMMING COMPANY

This is a scamming company. Do NOT buy any Apple products from them. Their products do not come as advertised. When I ordered the Apple iPhone case in their yellow color with the MagSafe, what I got was a thin, yellow case with the MagSafe logo completely visible with an ugly, green hue. The real Apple MagSafe logo is supposed to be almost completely invisible on the cases when it’s brought up to the light. I did not even do that; it was this ugly, hideous green logo of the MagSafe right on there…on a yellow case. I tried two times to contact them to help me return it, but their links to get customer service is just an error page. Their phone number for this company went to voicemail for not even the company, but it was just a random automatic robotic voice that didn’t even say it was the company themselves. I had to get my bank involved. This company has been ignoring all my emails to help me return this so called Apple iPhone case, but has constantly been emailing me thanking me in “joining their company”, to see if I want to check out new stuff, and to even leave a review, NEVER will buy anything from this again.

8 September 2024
Vogueen logo

Reply from Vogueen

Hi Anjuli,

We sincerely apologize for the experience you've had with us, and we completely understand your frustration. Your feedback is extremely important to us, and we want to ensure that this situation is fully addressed.

It’s clear that something went wrong with your order, and we deeply regret the inconvenience it has caused. The quality and accuracy of our products are something we take very seriously, so we will investigate this issue immediately. As for the customer service links and phone line, this is not the kind of experience we want any of our customers to have, and we will work to resolve these technical issues as soon as possible.

Please know that we’re here to help make things right. We will contact you directly to process your return and ensure you receive the proper support going forward. Once again, we truly apologize for the inconvenience and thank you for bringing this to our attention.

Best regards,
Vogueen.

Rated 2 out of 5 stars

The case started warping after only a…

The case started warping after only a week or regular use (no drops, nothing), one of the corners of the phone started popping out and there is a strange little bend in the rim of the case near one of the buttons. I don't think the case is protective any longer—that popping out corner would not protected if the phone fell. That's too bad because I really like the color and feel of the case.

6 September 2024
Vogueen logo

Reply from Vogueen

Hi Olga,

Thank you for sharing your experience with us, and we’re really sorry to hear about the issue you’ve had with your case. We understand how frustrating it must be, especially since you liked the color and feel of the case.

It sounds like the case may have a defect, and we want to make sure this is resolved for you. We stand by the quality of our products and would be happy to offer you a replacement or a full refund. Please reach out to our customer service team directly so we can make this right.

We truly appreciate your feedback and hope to improve your experience with us moving forward!

Best regards,
Vogueen.

Rated 1 out of 5 stars

Ordered a waterproof IPhone case

Ordered a waterproof IPhone case 3 weeks ago and it finally came yesterday, it IS NOT a waterproof case, tried to call, not allowed to left messages, no response. Terrible company stealing peoples money

2 October 2024
Unprompted review
Vogueen logo

Reply from Vogueen

Hi,

We sincerely apologize for the inconvenience and frustration you've experienced. It’s clear that there was a misunderstanding with your order, and we're deeply sorry for any miscommunication regarding the case's waterproof feature. This is certainly not the experience we want for our customers.

We take these matters seriously and want to make things right. Please reach out to our customer service team directly, and we’ll arrange for a return or a full refund for your purchase. We're also addressing the communication issue on our end to ensure this doesn’t happen again.

We appreciate your patience, and we are committed to resolving this situation for you.

Best regards,
Vogueen.

Rated 1 out of 5 stars

I’ve sent 4 messages asking to return…

I’ve sent 4 messages asking to return the case. No response. It’s now October 15 and still nothing. Run away! If I could do zero stars, I would.

1 September 2024
Vogueen logo

Reply from Vogueen

Hi Karen,

We’re truly sorry to hear about the lack of response and the frustration this has caused. We understand how upsetting this situation is, and we deeply regret that you've had to send multiple messages without receiving the support you deserve. This is not the level of service we strive to provide.

Please know that we’re looking into this matter immediately, and someone from our team will be reaching out to you directly to process your return and resolve this issue as quickly as possible. We appreciate your patience and sincerely apologize for the inconvenience. We’ll make sure this is handled properly from here on out.

Thank you for bringing this to our attention, and we’re committed to making this right for you.

Best regards,
Vogueen.

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