I ran into a few problems when setting up my account (all self-induced!), and also had a few questions that I feel needed personal attention. I got connected with Daniel Matos who picked the phone up... See more
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I like the interface and call quality. I really encourage the company to explore other payment options. First and foremost Paypal for ease of usage. Second - via Google play store payment.... See more
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I've been using VoIP just for trial at first, but upon checking its feature I started to love it. You can transfers call, received a voicemail and a fax, create your own voice record and such. In such... See more
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By far the best telecom service provider we have worked with. Great call quality, user friendly front and back end, fair tariffs, fantastic support from the tech team. A pleasure to work with and high... See more
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Company details
- Phone and internet services
- also in
- Call Centre
- Conference calling service
- Telecommunications service provider
About VoIPstudio
Written by the company
Business Communications for Modern Teams
Smart. Scalable. Surprisingly affordable. VoIPstudio is a complete cloud phone system and scalable call center platform built for businesses that want clear, reliable communication without the cost, complexity, or long-term commitment of traditional PBX systems.
Whether you are replacing an old phone system, supporting remote and hybrid teams, launching a call center, expanding internationally, or preparing your customer experience for AI, VoIPstudio gives your team the tools to stay connected from anywhere.
Why businesses choose VoIPstudio
- Reliable business calling with crystal-clear VoIP voice and cloud-based flexibility.
- Global reach with local, national, mobile, and toll-free numbers available across 70+ countries.
- Easy call management with IVR menus, ring groups, queues, time-based routing, and a visual call flow designer.
- Built-in productivity tools including call recording, conferencing, voicemail, analytics, and team collaboration features.
- Customer experience features including optional AI-powered call transcripts, summaries, actions, and call analysis.
- Integrations that fit your workflow with CRM, helpdesk, webhook, API, and automation options.
- Human support when you need it from a multilingual team available by phone, email, and chat.
No hardware. No fuss. Better conversations from day one.
VoIPstudio is designed to be simple to deploy, easy to manage, and flexible enough to scale with your business. Add users, assign numbers, update call flows, and manage your communications from one central platform, with no expensive on-site phone system required.
From small businesses to established enterprises, thousands of teams use VoIPstudio to reduce communication costs, improve customer service, and stay connected wherever they work.
Start your 30-day free trialLearn about our review policy at voipstudio.com/review-transparency-policy/
30 day free trial
200 minutes free.
Start with a 30 day free trial and select the call plan that works for you. All our clients get all our features from day one. No upgrades. No premium features. No hassle.
Contact info
World Wide Service, London, United Kingdom
- +44 203 432 9230, +1 414 435 9680
- marketing@voipstudio.com
- voipstudio.com
4.6
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from VoIPstudio
Hi Milena! Thank you for your kind review. Smooth experience is exactly what we aim for. We're here if you ever need us!
Thank you,
VoIPstudio team
Quality phone service with professional…
Quality phone service with professional management. Everything works as expected. Great customer service. I'm an individual, not a company, and my international telephone needs are low level, but that makes no difference. Recently, I experienced a technical issue with the softphone app, and a service technician spent as much time as was necessary to address the problem. Great Service!
15 August 2025
Reply from VoIPstudio
Thank you so much for taking the time to share your experience, Jerry. It truly means a lot to us!
We're glad to hear our service has been meeting your needs, and we especially appreciate you mentioning your interaction with our team member. We believe every customer deserves the same level of care and attention. That's our number one priority.
We'll be sure to pass along your kind words to the team. Please don't hesitate to reach out if you ever need anything!
Thank you,
VoIPstudio team
The best company in the field of…
The best company in the field of communications solutions... Our experience with them is excellent.
17 March 2026
Reply from VoIPstudio
Thanks Jasmine! We really appreciate you taking the time to share this. We are also so glad to hear your experience has been a positive one and that the solution is working well for you!
Excellent customer service prior to…
Excellent customer service prior to engagement, with onboarding and support continuing that experience.
4 March 2026
Reply from VoIPstudio
Thanks Pete, we really appreciate you sharing this. Glad to hear the support and onboarding helped get things off to a good start, and that the experience has stayed consistent after getting set up. If you ever need a hand with anything, the team is always happy to help!
Our experiencExceptional VoIP Solution with Outstanding Reliability and Supporte with VoIPstudio has been…
Our experience with VoIPstudio has been outstanding. From the very beginning, the setup was quick and seamless, and the platform has proven to be extremely reliable in our daily operations. Call quality is excellent – clear, stable, and professional, which is essential for maintaining high communication standards with our clients.
What truly sets VoIPstudio apart is its flexibility and ease of use. The interface is intuitive, and all features are well-organized, making it simple for the entire team to adopt without any technical difficulties. It integrates smoothly into our workflow and has significantly improved our efficiency.
In addition, the pricing is very competitive and transparent, offering great value for the level of service provided. The customer support team deserves special mention – always responsive, professional, and genuinely helpful whenever assistance is needed.
Overall, VoIPstudio has exceeded our expectations and has become an essential tool for our business. I would highly recommend it to any company looking for a reliable, scalable, and high-quality VoIP solution.
11 February 2026
Reply from VoIPstudio
Hi Mersim! Thank you for taking the time to share such a detailed review. We really appreciate it! It’s great to hear that getting started was easy and that the system has been reliable in your day to day work. We’re also glad the call quality and the way the platform is set up are working well for your team, and that support has been helpful when you needed it. Thanks again for choosing VoIPstudio and for the recommendation.
bad experience
11 February 2026
Reply from VoIPstudio
Hi,
We take our responsibility to protect the general public, as well as obligations to regulators and law enforcement bodies, seriously as a global provider. Indeed, we are often required to reject applications, terminate accounts, block calls, or sometimes even pass information onto these organisations when lawfully requested or when we detect abnormal usage or call patterns that do not indicate "normal use" of a communications system. We are of course always willing to consider evidenced explanations for anomalies, but these are not always forthcoming in the majority of cases.
Occasionally, this information can then also be shared by those authorities with other carriers and service providers, which can have a longer-term effect on obtaining or retaining service in the future.
This information is provided as general advice, rather than in specific reference to your account, but perhaps it may help explain why service withdrawals, terminations, or disruptions occasionally happen.
Thank you,
VoIPstudio team
Reply from VoIPstudio
Thanks so much for your great review. We're glad you're happy with the service!
Please let us know if we can help in any way in the future.
- VoIPstudio team
Perfect customer service
Perfect customer service. I had porting issues that multiple individuals worked on to quickly correct. They were patient with my questions and solved all issues that cropped up. Now 3 months into the service and it works as advertized. I added additional phone lines as their customer service never stopped making sure everything was just as I needed it.
10 February 2026
Reply from VoIPstudio
Thank you so much for your kind review. We’re really pleased we could get the porting issues sorted quickly and that the team was able to support you through the whole process.
It’s really great to hear that everything has been working as expected over the past few months. That means a lot to us! We truly appreciate you taking the time to share your experience!
Reply from VoIPstudio
Thank you, Marcelle! We’re really glad VoIPstudio is working so well for you and that the service is delivering what you need. It means a lot that you took the time to share this!
Reply from VoIPstudio
Thanks so much for your review and for choosing VoIPstudio! We’re really pleased to hear everything works as it should and that you find it easy to manage.
Service is unbelievable good
11 February 2026
Reply from VoIPstudio
Thank you, Koen! That means a lot to us. We’re happy to hear you’re having a great experience with VoIPstudio.
The helpdesk support was amazing
The helpdesk support was amazing. Theyu called me to support me on the integration of VoipStudio in Zoho.
10 February 2026
Unprompted review
Reply from VoIPstudio
Thank you for sharing this, Ivan! We’re really glad the team could support you with the Zoho integration and walk you through it over the phone.
These guys really helped me optimize my…
These guys really helped me optimize my small business and take it to the next level. Thank you so much. It`s a shame 5 stars is the highest rating , for your help, I would have given more stars than the platform allows. I wish you more clients.
2 February 2026
Unprompted review
Reply from VoIPstudio
Thank you so much for your 5-star review! It means a lot to our team to get such positive feedback, and I'm very pleased we could help.
Thanks again,
Tim
CEO - VoIPstudio
Reply from VoIPstudio
Hi Kenny,
Thanks for your feedback. I'm sorry that you've had a poor experience with the design of some parts of the platform, but I'm glad that it seems you were able to achieve what you wanted.
Firstly, I would like to say that I hope you feel we listen. If not, please drop us an email, chat message or call, and we'll certainly make sure that happens.
We have some big UI/UX improvements being implemented right at the moment, and in fact, this is already here today in our new Visual Call Flow Designer. I'm not sure if you have tried this feature yet.
We will soon also be releasing an updated UI/UX for our Analytics and Reporting area, which we would love to give you beta access to in the coming weeks, if you would like to try it out. Following this, we will be extending the new UI/UX through to all aspects of the platform, including our administrator portal and user dashboard/client.
Again, any feedback you have would be greatly appreciated as we roll out these improvements for all customers in the coming weeks and months.
I wondered also if you are aware that we offer a referral/affiliate scheme, which might be relevant for you? We love to reward customer loyalty in any way we can, and this is something that can be discussed with your account manager too.
Altogether, I do hope you feel we have understood your concerns, and you would consider taking part in helping shape the improvements we make to meet your needs.
Thanks,
Tim
VoIPstudio CEO
Probably thw overhaul best
This company is very good in all aspects.
I would even treat them to Sunday lunch, as in fairness they all give 110% and I do trust them.
In essence try them first, save your time. I have tried them all.
28 October 2025
Unprompted review
Reply from VoIPstudio
Hi John,
Thank you very much for your kind words and positive review. We're delighted you're happy with the VoIPstudio experience. If we can help with anything in the future, please let us know.
Tim
Renier & VoipStudio - 5 stars
I am usually very sceptical about live chat's, Renier was outstanding in helping me create an IVR for our business, quick and efficient, which is exactly what you require when running a business.
3 October 2025
Unprompted review
Reply from VoIPstudio
Hi Jack, thank you so much for your kind words! We’re really glad to hear Renier could make the process quick and easy for you. That’s exactly the experience we aim for! We’ll be sure to share your feedback with him. Appreciate you taking the time to leave a review and for choosing VoIPstudio!
After some detailed research I found…
After some detailed research I found that VoIPstudio was going to the best fit for me and my business when considering the functionality and cost effectiveness. The service so far has been straightforward to set up and more importantly works a treat!
27 July 2025
Reply from VoIPstudio
Thanks for taking the time to share this. It’s great to hear that your research pointed you our way and that the setup has been straightforward. We’re glad the service is doing the job you need it to, and we’ll keep working to make sure it stays that way.
Reliable and Affordable VoIP Solution
VoIPstudio is a feature-rich and cost-effective VoIP service that delivers excellent call quality and reliability. The platform is easy to set up, offers flexible integrations, and provides great value for businesses of all sizes. Their customer support is responsive and helpful, making it a solid choice for companies looking to streamline communication.
15 August 2025
Reply from VoIPstudio
Thank you, Mudassar, for your thoughtful review! We’re so pleased to hear that VoIPstudio has been a reliable and affordable solution for your business. It’s great to know you’ve found the setup simple, the integrations flexible, and our support team responsive when needed. We’re committed to providing excellent call quality and real value for companies of all sizes, and feedback like yours keeps us motivated!
I AM VERY SURE THIS IS 1 ONE OF THE…
I AM VERY SURE THIS IS 1 ONE OF THE BEST VOIP PROVIDER AND COST FRENDLY WITH PERFECT CUSTOMER SUPPORT.
15 August 2025
Reply from VoIPstudio
Thank you so much, Lenroe! We're truly grateful for your kind words and thrilled to hear you're happy with both the service and the support. It's fantastic to know we're hitting the mark on both quality and cost-effectiveness 🙌
Excellent VoIP Service with Great Support
VoIPstudio delivers clear call quality, easy setup, and useful features like call forwarding and voicemail-to-email. Pricing is fair, and the support team is quick and helpful—ideal for any business.
15 August 2025
Reply from VoIPstudio
Thanks so much for the great feedback, Muhammad! We're really glad to hear you're enjoying the service and finding the setup, call quality, and features helpful. Our support team will be happy to hear your kind words too!
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