This is a First Class platform. I did not know it existed until Payeer vanished - Poor me!! Every function that I need as a Webmaster is available and there are no OTT Fees. I wish that I had found... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
So far I have received my money but it causes difficulties to transfer to Visa/Master cards especially in USD. Always not working making me to exchange usd to eur and then can receive. Volet makes me... See more
Company replied
I give 4/5-stars. All others including customer services are great. However, I believe the fees are extremely high, thats my only setback thus, a reduction by 1-star. There are fees for all internal c... See more
Company replied
I have been with violet.com for many years now,they are one of the best digital wallet,they are very consistent of what they do.When ever your money are in there position no worries,there security is... See more
Company details
Written by the company
Payment platform loaded with features. Send, receive, exchange, spend, manage your digital money effortlessly.
Contact info
Mata Redonda, Sabana Oeste, Twelfth Avenue, Ninetieth Street, San José, Costa Rica
- media@volet.com
- volet.com
You should know
4.4
Excellent
873 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
INSTANT TRANSACTION
I give 5/5 for this platform, and appreciates for it's reliable services and user-friendly interface easy to navigate and have a very effective task management and support team, noting their attentiveness and dedication to resolve issues quickly and effectively.
and value the platform's robust security measure, which provide sense of safety and protection for our funds.
I also express satisfaction with the speed and instant transaction and fast transfer payout it provides.
cheers
Amos Bau Jiki
11 September 2025
Unprompted review
The service has improved recently
The service has improved recently, the withdrawals are instant and commissions are fair. I've used it for a few years already and will keep using further, thank you 🙏
25 August 2025
Unprompted review
Awesome service
Awesome service, helpdesk Is Always ready to kindly help.
28 August 2025
Unprompted review
Great payment system
Great payment system, using it more than 5 years ,always fast resolve any issues ,amazing support service
28 August 2025
Unprompted review
Helpful and responsive support
The support team at Volet was responsive and helpful.
They assisted me quickly with my new card activation and balance transfer.
Clear communication and professional service.
27 August 2025
Unprompted review
Fast and reliable service
This company provide very fast and reliable service. But the most important how they resolve issues by their customer services. In my case I did accidently payment three times for my transaction. I contacted Volet.com customer service who immediately provided me with my transactions numbers and advised how to resolve my issues with the provider. My problem was resolved very quickly.
I would recommend this service without any reservation.
15 August 2025
Unprompted review
Excellent service offering VISA/MC…
Excellent service offering VISA/MC cards in euros. High cash withdrawal limits at ATMs compared to competitors. They occasionally have issues with cards, but these are usually resolved within a few days. Most importantly, when an issue does arise, support is always available to respond and find solutions to resolve the issue.
17 August 2025
Unprompted review
satisfaction
To date, I've had a good experience with Volet, thank you!
15 August 2025
Unprompted review
Volet services are efficient and come…
Volet services are efficient and come with the exceptional quality. I have had timely responses to my queries and the money transfers are instant as expected.
12 August 2025
Unprompted review
Customer service is good and firster
Customer service is good and firster
I like the way they care.
11 August 2025
Unprompted review
It's been fair
Well, here to edit my previous review, i had given then a 1 star, but it was a misunderstanding which delayed my withdrawal. But still, they should improve time process of withdrawals.
8 August 2025
Unprompted review
Reply from Volet.com: Digital wallet and more
We apolgize for any issues you may have come across.
According to our records, everything was approved in your case and your transaction went through yesterday.
The payment in question was processed, and we consider this case resolved.
Please get in touch with us in the Help area of your account should you need further assistance.
Thanks!
Nothing works
Nothing works, they just remain with your money and keep giving useless excuses
10 August 2025
Unprompted review
Reply from Volet.com: Digital wallet and more
We apologize for the issues you may have come across.
The withdrawal channel you tried using temporarily supports only credit and debit cards issued in Europe, so it didn't work. You tried a different channel, the payment was canceled for technical reasons, our operator advised that you retry, but you have not retried so far.
You also tried buying crypto, but unfortunately your amount is too small for BTC purchases, below the minimum limit.
Our support agents are in touch with you in your ticket, they have recommended workarounds and alternatives, and we are sure this will be resolved very soon.
Please retry the original channel and use your support ticket to send further details. We will do our best to resolve this ASAP.
Thanks!
The volet.com website is easy to use and…
The website is easy to use and straightforward. What I live the most is the quick response to queries. That they do well.
6 August 2025
Unprompted review
Very fast replies
1 August 2025
Unprompted review
The service is excellent
The service is excellent, user friendly, and the card is widely accepted.
29 July 2025
Unprompted review
This service is amazing
29 July 2025
Unprompted review
Best wallet ever
Best wallet ever. They have the most prompt, fast and helpful customer support service. Thank You
27 July 2025
Unprompted review
Avoid this wallet or you will lose you money
This site is a scam. No customer service responds, I can no longer access my account, and my money is blocked. Avoid this wallet at all costs!
26 July 2025
Unprompted review
Reply from Volet.com: Digital wallet and more
We are sorry if you came into any trouble.
There are no unanswered requests from you in our support system.
It seems like you blocked your account yourself in its settings.
We are sure this review is a mere misunderstanding.
Our customer support agent will be in touch with you ASAP to address your concerns.
Thanks!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.