Volopa Reviews 62

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Been using Volopa for over a year, absolutely no issues. Easy to navigate the platform and use the cards. Phone app works really well. Customer support is brilliant, any questions sorted same day,... See more

Rated 5 out of 5 stars

Our Company has been using Volopa for almost one year now, and we are very happy with this system. Support staff have been brilliant, extremely helpful and forthcoming with assistance. Our card user... See more

Company replied

Rated 5 out of 5 stars

Volopa has been great for our charity. It has meant that staff can use their individual Volopa cards rather than have to pay for expenses themselves and then claim them back. We also use the... See more

Company replied

Rated 4 out of 5 stars

Volopa has been a great alternative to another system we used which we had to pay for! There are a few glitches with the app and we can't have all the budget categories we need. However, Volopa hav... See more

Company replied

Company details

  1. Financial Institution
  2. Alternative Financial Services

About Volopa

Written by the company

We help you cut through the clutter of the FX, payments, expense management, and business reporting. Our platform offers you total control and visibility by combining global payments, multicurrency prepaid company cards, and employee expense management into a single platform.

No more juggling different systems or worrying about fees and exchange rates. Whether you're sending money abroad, spending in foreign currencies, or managing payments and expenses, our system saves you time and money throughout the entire process. So why not simplify your financial life with Volopa?

Prepaid Cards Global Payments

www.volopa.com


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

62 reviews

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Rated 5 out of 5 stars

Tried and trusted

I have been using Volopa for the past 5 months and have found them to be exemplary at every stage. From setting up my account to arranging international transfers, their service has been efficient and personable. Their platform makes sending money to my suppliers abroad quick and easy, without compromising excellent rates. Happy to give Volopa 5 stars.

16 February 2024
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Reply from Volopa

We're absolutely delighted to receive your 5-star review and heartfelt thanks for sharing your positive experience with Volopa over the past 5 months. It's incredibly rewarding to hear that you've found our service exemplary at every stage—from setting up your account to arranging international transfers.

We look forward to continuing to serve you with the same level of excellence you've experienced.

Rated 4 out of 5 stars

Volopa net balance along with receipts display

Volopa relies on the exact base currency amounts being transferred to support the the different currency payment required.
It would be useful to have a visibility on the portal of receipts deposited and an net account balance in each currency transacted along with the payments. It would then show if incorrect receipts have been processed and if there are balances within Volopa.

12 February 2024
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Reply from Volopa

Thank you for taking the time to provide us with such valuable feedback regarding your experience with Volopa. We're always looking for ways to enhance our platform's functionality and usability, and your suggestion regarding the visibility of receipts, deposits, and net account balances in each currency is greatly appreciated.

We look forward to making these enhancements and continuing to support your business needs.

Rated 5 out of 5 stars

We find Volopa to be excellent

We find Volopa to be excellent. We have used several other International Business Payment Platforms. Volopa is by far the best. It is easy to use, they offer the best currency exchange rates and their customer service is friendly, professional and superfast. We guarantee you will not be disappointed.
Richard from Valentine Wigs

15 February 2024
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Reply from Volopa

Dear Richard,

Thank you immensely for your glowing review and for choosing Volopa as your international business payment platform. We are absolutely delighted to hear that we stand out as the best among the services you've used. 🌟

We're thrilled that you've found our team to be friendly, professional, and superfast. Our customer service team will be especially pleased to hear your kind words. It’s feedback like yours that reminds us of the importance of what we do and pushes us to always aim higher.

We look forward to continuing to serve Valentine Wigs with the same level of excellence you've come to expect from us. And remember, we're always here to support your business needs and ensure your transactions are as smooth and efficient as possible.

Rated 4 out of 5 stars

Easy setup

Easy setup and really like the platform - would like to be able to book forwards as well.

29 January 2024
Unprompted review
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Reply from Volopa

Hi Terry,

Thank you for your kind words and for sharing your experience with our platform! Your satisfaction is our top priority, and feedback like yours is invaluable.

We've taken note of your interest in being able to book forwards. It's feedback like this that helps us grow and improve our services to better meet your needs. Please know that we're constantly working on enhancing our platform's features and capabilities, and we'll certainly consider adding the ability to book forwards as part of our ongoing developments.

We look forward to bringing you even more features and functionalities that you'll love!

Rated 5 out of 5 stars

Very quick setup

Very quick setup, I needed to make a business payment within 48 hours, account was setup the next day and payments where received by my supplier within the 2 day window I had to avoid extra fees. 5 star service strongly recommend.

8 November 2023
Unprompted review
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Reply from Volopa

Thank you for your strong recommendation Caroline. It means the world to us, and we're here to continue providing you with 5-star service whenever you need it. Looking forward to supporting your business's future payment needs!

Rated 5 out of 5 stars

Great FX payment provider

Great FX payment provider

We've worked with AMEX, Wise, Payoneer, Currencies Direct and a few other FX providers in the past and are now very happy with Volopa. Easy to use platform, quick help and friendly assistance from Jonathan if we ever need him and competitive rates.

Payments are sent very quickly, our suppliers are happy with the speed in which they receive payments.

19 October 2023
Unprompted review
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Reply from Volopa

Thank you so much for your glowing review and for choosing Volopa as your FX payment provider! 🌐💼 We're honored to be mentioned alongside other prominent names in the industry and thrilled to hear that our platform, service, and rates have stood out to you.

Jonathan, and indeed all of us here at Volopa, take great pride in offering quick, friendly, and efficient assistance whenever you need it. It’s fantastic to know that our efforts are making a difference and that your suppliers are also feeling the positive impact of our swift payment processing.

Rated 5 out of 5 stars

fantastic platform and great customer service

a fantastic platform and very quick in completing payments, pretty much instant great batch management tool for multiple payments and my account manager John has been amazing in reducing my time i spend doing the payments, would def recommend

5 October 2023
Unprompted review
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Reply from Volopa

Thanks Alex. We're over the moon with your review! 🚀💫 Thank you for taking the time to share your thoughts on our platform and the customer service you've received. John will be particularly pleased to know his efforts to streamline your payment process have not gone unnoticed. We’re lucky to have team members like him who are dedicated to reducing our clients’ workload and enhancing their experience.

Rated 5 out of 5 stars

Great International Payments Service

I have been using Volopa for my businesses overseas payments. Happy with the system easy to use with live rates of exchange, which are better rates than my last provider. My account manager Tom was very helpful with setting up the account and getting my payees uploaded ready to pay when I signed in first time.

21 September 2023
Unprompted review
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Reply from Volopa

Thank you so much for your fantastic review! 🌍✨ We're delighted to hear that your experience with Volopa, especially regarding our international payments service, has been so positive. It's great to know that our easy-to-use system and competitive rates have made a difference for your business.

Tom will be thrilled to hear your kind words about how he helped set up your account and streamline the process for your payees. Our team takes pride in providing personalised support to ensure a smooth and efficient experience for our customers.

Rated 5 out of 5 stars

Vishal Bhadresa has been an absolute…

Vishal Bhadresa has been an absolute star to deal with this whole time. Not only has he been great at helping me sign on to Volopa, he's also offered me advice in other ways as a young business that is looking to scale. I feel like I've created an approachable peer-to-peer relationship in the process. What more could you ask for? It's been great dealing with Volopa. And the services they offer are very useful for any business looking to expand

4 September 2023
Unprompted review
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Reply from Volopa

Thank you for taking the time to share such a wonderful experience with Vishal and the Volopa team. We're thrilled to hear about the impact Vishal has made on your journey, not just in signing on to Volopa but also by providing valuable advice as you scale your business.

Rated 5 out of 5 stars

I have been dealing with Vishal and

I have been dealing with Vishal and
I love his approach, professionalism and style, him speaking my language was a nice bonus.

Keep up the hard work Volopa!

11 August 2023
Unprompted review
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Reply from Volopa

Thank you so much for your kind words! We're thrilled to hear that Vishal's approach and professionalism resonated with you. Our team is committed to delivering the best service, and it's wonderful to know that you appreciated our efforts. If you ever have any questions or need assistance, feel free to reach out🌟💼

Rated 5 out of 5 stars

Vish was extremely helpful and…

Vish was extremely helpful and responsive. He got us set up on the platform quickly and efficiently and checked in with us along the way to make sure we were happy with everything. The platform is very easy to use and has made our payment of overseas contractors more cost effective and far less time consuming.

18 August 2023
Unprompted review
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Reply from Volopa

We're thrilled to hear about your positive experience with Vish! Your feedback is truly appreciated, and we're here to support you every step of the way. If you have any further questions or need assistance, don't hesitate to reach out. Thank you for choosing Volopa!

Rated 5 out of 5 stars

Great platform for international payments and exceptional service

I’ve been working with Tom for my business international payments for many years now. Him having recently made the switch to Volopa, I followed and very happy I did. The setup was quick and the platform is incredibly easy to use. My first business international payment settled same day and have been using the FX platform for about a month now. I couldn’t recommend more highly!

15 August 2023
Unprompted review
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Reply from Volopa

Thank you so much for your fantastic review! We're thrilled to hear about your positive experience with Tom and how seamlessly the transition to Volopa has been for your business international payments. We're here to continue providing you with top-notch service, and we appreciate your recommendation. We look forward to serving you in the future!

Rated 5 out of 5 stars

Really easy to use

Really easy to use, Vish was great - helped us get up and running quickly

11 August 2023
Unprompted review
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Reply from Volopa

Thanks for the kind words! We're thrilled you found the platform easy to use and Vish's assistance valuable. If you need anything else, feel free to reach out.

Rated 5 out of 5 stars

Brilliant platform for business FX payments

I have started using Volopa for my business International Payments. They have a professional and easy to use FX platform with great exchange rates. Also love the personalised service with a direct line to my account manager.

11 August 2023
Unprompted review
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Reply from Volopa

Thank you for choosing Volopa for your business international payments! We're glad you're enjoying our FX platform!

Rated 5 out of 5 stars

I was introduced to Volopa by Vishal…

I was introduced to Volopa by Vishal Bhadresa. He is a great salesman - not pushy at all. He answered all my question. I felt valued

10 August 2023
Unprompted review
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Reply from Volopa

We're thrilled to have you on board with Volopa! Vishal is indeed an exceptional member of our team, providing valuable assistance. We look forward to serving you :)

Rated 5 out of 5 stars

I highly recommend Volopa

I highly recommend Volopa
Had an introduction on teams
Vishal was very great at showing me how to use the platform got a new account opened and extremely useful tools keep up the great work Vishal thank you for your help

4 August 2023
Unprompted review
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Reply from Volopa

Thank you for your kind words! We're delighted that Vishal could provide you with a seamless experience and valuable insights into using the platform. Your recommendation means a lot to us.

Rated 5 out of 5 stars

I was approached by Vishal Bhadresa of…

I was approached by Vishal Bhadresa of Volopa to convince me to go through a demo of their FX platform and their Prepaid spending cards. I am glad I didn’t turn it down (like I normally do!!). Volopa’s FX platform is very easy to use and I am hoping to introduce the spending cards very soon as well! Vishal has been great since I joined them and has taken the time to address any issues I have had. Anyone looking for FX or staff spending cards for their businesses, I would highly recommend you speak to Vishal!

28 June 2023
Unprompted review
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Reply from Volopa

We're thrilled to hear that Vishal's approach and the demo made a positive impression on you! Our goal is to provide you with user-friendly solutions and exceptional service. If you have any questions or need assistance, Vishal and our team are here to help. Thanks for recommending us!

Rated 5 out of 5 stars

Would definitely recommend

From the start Vishal has been amazing. He explained the product in depth and has given us so much support with setting up and getting the account activated.

The product itself is great and will definitely help the finance process run smoother. So easy and simple to use

26 July 2023
Unprompted review
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Reply from Volopa

We're thrilled to hear that Vishal has been instrumental in getting you started and providing support throughout the process. Making your finance process smoother is what we aim for, and we're delighted that you find our product easy and simple to use. If you ever need assistance or have questions, Vishal and the team are here to help. Thank you for sharing your experience!

Rated 1 out of 5 stars

Appalling customer service from a company of SPAM-Artistes...

This company, in particular their sales team have chosen to deliberately SPAM our company over the last four weeks sending completely unsolicited emails. These emails are personally addressed and make us feel pressured to reply, although we have never heard of this company, we actually feel violated, that they have compromised our data security.
They insist on sending us overly familiar emails referring to the content from the previous completely unsolicited email!

Calling their office this morning, they claims to have bought our details/information from a GDPR compliant company called Apollo, whom we have also, never heard of!

In my opinion, this is definitely a company to avoid if there method of promotion in 2023 is SPAM!

19 July 2023
Unprompted review
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Reply from Volopa

Hi Andy,
Thank you for bringing this matter to our attention. We carefully selected your company as an SME we could genuinely help given we have several similar companies to yours as clients, and as per our emails, we offered our award winning spend management platform to you for free. Our intention was only to reduce your month-end expense stress, so we apologise for the inconvenience caused by the emails. We'd like you to know we take data security and privacy very seriously at Volopa, and we assure you that we strictly adhere to GDPR regulations in all our marketing activities.

If you have any further concerns or questions, please do not hesitate to reach out to us directly at marketing@volopa.com.

Rated 5 out of 5 stars

Highly recommend

Account set up has been straight forward and the team have been extremely supportive throughout. Highly recommend.

6 April 2023
Unprompted review
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Reply from Volopa

We appreciate your recommendation! It's fantastic to hear that your account set up was straightforward and that our team provided you with the support you needed. If you ever need anything else or have questions, feel free to reach out. Thank you for choosing Volopa!

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