Building overall is nice, good amenities, everything you need! security could be increased though. The management team is really kind and helpful, Tida was my property manager whilst I was there, an... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Vonder is a tech-enabled, extended-stay lifestyle platform that redefines modern living by offering beautifully designed spaces prioritising experiences within a vibrant community. Tailored for digital nomads and young professionals, Vonder transforms long-term residential living by providing a home away from home while fostering connections and encouraging urban exploration. Our Vonder App enhances convenience and community engagement, connecting members with local cultures and adventures.
Written by the company

London, United Kingdom
Replied to 33% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had a great experience with manager Abdullah, i was facing issues with the broken blinds for a while and he got them fixed in no time! Very professional, quick and efficient

Reply from Vonder
Getting an apartment with Vonder was such a smooth experience, which is so rare to find in Berlin. The contract was reasonable, the stay-in period is flexible, and check in was easy. Even without viewing physically (we were based in another city prior to living here), the apartment was exactly like it was in the photos. It’s in a new building, in a good and safe location.
Everything about living here is convenient: the doors are operated by an app, there is a laundry room that’s free to use in the basement, the furniture and amenities were complete as soon as we moved in, communication with the Vonder team is clear, quick, and pleasant. The room size and layout works perfectly for my boyfriend and me. During the winter, even when the heater isn’t on too strong, our room is comfy and warm inside. We have monthly gatherings with other residents, which I really appreciate.
This is the best apartment setup I’ve had in Germany since I moved here. I highly recommend Vonder!

Reply from Vonder
I have contacted the janitor on several occasions regarding some concerns in my room. Ever since then, whenever he sees me, he makes peculiar comments inquiring if everything in my room is satisfactory, implying that there is always an issue.
He can also be quite rude at times.
This is truly the best experience I've had living at any location thanks to Tida Jabi. It's secure and you are heard and promptly resolve any issues or requests you have and it's done with a smile. Can't recommend this place enough :)
Thank you Tida and Vonder for everything!

Reply from Vonder
Abdullah is very good at responding and sort out the problems.

Reply from Vonder
The building management wasn’t really great at the beginning when we moved. Been a couple of months I see the imporvement, with the maintenance service.
Special thank you to Abdullah Leghari, who proactively resolved our reported issue.

Reply from Vonder
The team at VONDER has been exceptional from the very start, especially Tida and Ty. Tida is incredibly quick at addressing any queries and has been an absolute pleasure to work with. Both she and Ty are friendly, professional, and always responsive, making every interaction smooth and easy. I highly recommend them!

Reply from Vonder
We rented a property through this company. According to our tenancy agreement, Vonder are listed as the responsible letting agent
Now that our tenancy is ending and we need a reference for a new property, the company is refusing responsibility and claiming another company should provide it. However, Goodlord does not accept that reference because the second company is not named in our contract.
As a result, we are stuck in a very stressful situation. Our contract is about to end, we cannot complete our new tenancy, and no one is responding to our emails or phone calls.
Very disappointing and unprofessional experience.
Professional help from the assisting staff was excellent. Navigating the website was fairly easy.
Thanks a lot.

Reply from Vonder
Great agents!, easy and hassle free. And if Sharjil is your agent then you’ll be blessed, he understands your needs and save your time and energy. Will always choose them.

Reply from Vonder
Working with Ty at the Stevenage site is always a pleasure. He is professional, reliable, and very good at his job. Ty consistently goes above and beyond to be helpful and is an excellent letting agent who genuinely cares about the residents. He takes the time to support and guide them through the process. He is a real asset to the company.

Reply from Vonder

Reply from Vonder
The company is great, they reply to mails and solve any queries within hours. I havent been staying at this place since 1st July at Glockenturmstrasse 40 and honestly its been great. Looking forward to a long and peaceful stay. ❤️

Reply from Vonder
Vonder Wembley is a wonderful place to live. Tida is always warm, welcoming, and incredibly helpful.

Reply from Vonder
Amazing company they sort out your issues very quickly. My dishwasher wasn’t working . They replaced it . Any issues I have David the property manager sorts it all out in a timely manner. Matt is just an email away and responds quickly. Master properties is an amazing company and their staff gurps has the most amazing customer service putting tenants first. We had a power cut on Saturday and David sorted out generators out of his working hours . The power cut was the fault of another company and the whole street was affected but David managed to get all 3 buildings up and running whitin 24 hours. Best property manager I have come across . Love my flat

Reply from Vonder

Reply from Vonder
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.