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Vonder Reviews 644

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 108 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and friendly demeanor, often highlighting individuals who go above and beyond. People also appreciate the excellent locations of the properties, finding them convenient and well-situated. However, some people were dissatisfied with the service, mentioning issues with maintenance requests taking a long time to be resolved or being ignored. A few other people also felt that the facilities were not well-maintained, citing problems like non-working lights and lifts, and some experienced slow response times to their concerns.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers frequently praise individual staff members for their... See more

Service

Clients share ambiguous opinions on service. Many reviewers praise the professional and helpful staff, with... See more

Facilities

Reviewers mention ambiguous feedback about facilities. While some customers praise comfortable, well-equipped... See more

Location

Customers consistently note positive experiences with location. Many reviewers highlight the convenience of... See more

Response time

People report ambiguous experiences with response times. While many customers praise quick responses to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Building overall is nice, good amenities, everything you need! security could be increased though. The management team is really kind and helpful, Tida was my property manager whilst I was there, an... See more

Company replied

Rated 4 out of 5 stars

A very great landlord who provides nice flats, good community management, masterclasses, sports facilities, and fun events to meet your neighbours. Don't hesitate to sign a contract with them and expe... See more

Company replied

Rated 5 out of 5 stars

Working with Ty at the Stevenage site is always a pleasure. He is professional, reliable, and very good at his job. Ty consistently goes above and beyond to be helpful and is an excellent letting agen... See more

Company replied

Rated 5 out of 5 stars

A really pleasant place to live, it has a nice, calm atmosphere, I've met a marketing manager the other day and even though I've heard weird stuff about Coombe buildig I am quite satisfied, she explai... See more

Company replied


Company details

  1. #37 of 50 best companies in Property management company
  2. #6 of 9 best companies in Apartment Letting Agency
  3. #3 of 3 best companies in Apartment Rental Agency
  4. #21 of 22 best companies in Holiday home letting agency

Written by the company

Vonder is a tech-enabled, extended-stay lifestyle platform that redefines modern living by offering beautifully designed spaces prioritising experiences within a vibrant community. Tailored for digital nomads and young professionals, Vonder transforms long-term residential living by providing a home away from home while fostering connections and encouraging urban exploration. Our Vonder App enhances convenience and community engagement, connecting members with local cultures and adventures.

Vonder

Written by the company

Modern Living, Reinvented.
Discover our beautifully designed homes and vibrant communities around the world.

Contact info

4.2

Great

TrustScore 4 out of 5

644 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 33% of negative reviews

Typically replies within 1 month

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Rated 4 out of 5 stars

Broken Blinds

I had a great experience with manager Abdullah, i was facing issues with the broken blinds for a while and he got them fixed in no time! Very professional, quick and efficient

10 February 2026
Unprompted review
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Reply from Vonder

Hi Maninder,
thank you for sharing your experience! Glad Abdullah could help and get everything sorted quickly.

Rated 5 out of 5 stars

Best service

Comfy stay, great host

15 December 2025
Unprompted review
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Reply from Vonder

Hi Salman, really appreciate your kind words! Happy to hear you enjoyed your stay and the service.

Rated 5 out of 5 stars

Best apartment setup I’ve had in Germany

Getting an apartment with Vonder was such a smooth experience, which is so rare to find in Berlin. The contract was reasonable, the stay-in period is flexible, and check in was easy. Even without viewing physically (we were based in another city prior to living here), the apartment was exactly like it was in the photos. It’s in a new building, in a good and safe location.
Everything about living here is convenient: the doors are operated by an app, there is a laundry room that’s free to use in the basement, the furniture and amenities were complete as soon as we moved in, communication with the Vonder team is clear, quick, and pleasant. The room size and layout works perfectly for my boyfriend and me. During the winter, even when the heater isn’t on too strong, our room is comfy and warm inside. We have monthly gatherings with other residents, which I really appreciate.
This is the best apartment setup I’ve had in Germany since I moved here. I highly recommend Vonder!

18 February 2026
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Reply from Vonder

Hi Francesca, thanks for the detailed feedback! It’s great to hear everything went smoothly and you felt comfortable during your stay.

Rated 3 out of 5 stars

The janitor is quite rude to guests.

I have contacted the janitor on several occasions regarding some concerns in my room. Ever since then, whenever he sees me, he makes peculiar comments inquiring if everything in my room is satisfactory, implying that there is always an issue.
He can also be quite rude at times.

17 February 2026
Unprompted review
Rated 5 out of 5 stars

This is truly the best experience I've…

This is truly the best experience I've had living at any location thanks to Tida Jabi. It's secure and you are heard and promptly resolve any issues or requests you have and it's done with a smile. Can't recommend this place enough :)

Thank you Tida and Vonder for everything!

16 February 2026
Vonder logo

Reply from Vonder

Thank you so much for your kind words!
We’re truly happy to hear that this has been your best living experience and that you feel secure, heard, and well taken care of.

Rated 5 out of 5 stars

Great building management

The building management wasn’t really great at the beginning when we moved. Been a couple of months I see the imporvement, with the maintenance service.
Special thank you to Abdullah Leghari, who proactively resolved our reported issue.

10 February 2026
Unprompted review
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Reply from Vonder

Hi Zari, thank you for your review! Happy to hear the maintenance improvements have made a difference and that Abdullah could assist you.

Rated 5 out of 5 stars

The team at VONDER has been exceptional…

The team at VONDER has been exceptional from the very start, especially Tida and Ty. Tida is incredibly quick at addressing any queries and has been an absolute pleasure to work with. Both she and Ty are friendly, professional, and always responsive, making every interaction smooth and easy. I highly recommend them!

9 February 2026
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Reply from Vonder

Hi Lily, really appreciate your kind words! Glad Tida and Ty made your experience smooth and enjoyable.

Rated 1 out of 5 stars

They put us in bad situations

We rented a property through this company. According to our tenancy agreement, Vonder are listed as the responsible letting agent

Now that our tenancy is ending and we need a reference for a new property, the company is refusing responsibility and claiming another company should provide it. However, Goodlord does not accept that reference because the second company is not named in our contract.

As a result, we are stuck in a very stressful situation. Our contract is about to end, we cannot complete our new tenancy, and no one is responding to our emails or phone calls.

Very disappointing and unprofessional experience.

26 January 2026
Unprompted review
Rated 5 out of 5 stars

Great agents!

Great agents!, easy and hassle free. And if Sharjil is your agent then you’ll be blessed, he understands your needs and save your time and energy. Will always choose them.

17 September 2025
Unprompted review
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Reply from Vonder

Hi Ray

Thank you so much for your kind words! We’re thrilled to hear you had such a smooth experience and that Sharjil could make things easier for you. We really appreciate your support and look forward to helping you again in the future!

Rated 5 out of 5 stars

Ty provides Fantastic service

Working with Ty at the Stevenage site is always a pleasure. He is professional, reliable, and very good at his job. Ty consistently goes above and beyond to be helpful and is an excellent letting agent who genuinely cares about the residents. He takes the time to support and guide them through the process. He is a real asset to the company.

21 January 2026
Unprompted review
Vonder logo

Reply from Vonder

Hi Chloe

Thank you for sharing such wonderful feedback! We’re so glad to hear that Ty made your experience at the Stevenage site smooth and positive. It’s great to know his professionalism and care for residents really stand out. We’ll be sure to pass this on to him!

Rated 5 out of 5 stars

The company is great

The company is great, they reply to mails and solve any queries within hours. I havent been staying at this place since 1st July at Glockenturmstrasse 40 and honestly its been great. Looking forward to a long and peaceful stay. ❤️

15 January 2026
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Reply from Vonder

Hey Mohit, we really appreciate you taking the time to share your feedback with us!

Rated 5 out of 5 stars

Vonder Wembley is a wonderful place to…

Vonder Wembley is a wonderful place to live. Tida is always warm, welcoming, and incredibly helpful.

20 November 2025
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Reply from Vonder

Hey Mark,
we are genuinely grateful for your glowing review of Vonder! It's amazing to know that our staff have met your expectations. Thank you for choosing us!

Rated 5 out of 5 stars

Amazing company they sort out your…

Amazing company they sort out your issues very quickly. My dishwasher wasn’t working . They replaced it . Any issues I have David the property manager sorts it all out in a timely manner. Matt is just an email away and responds quickly. Master properties is an amazing company and their staff gurps has the most amazing customer service putting tenants first. We had a power cut on Saturday and David sorted out generators out of his working hours . The power cut was the fault of another company and the whole street was affected but David managed to get all 3 buildings up and running whitin 24 hours. Best property manager I have come across . Love my flat

14 January 2026
Unprompted review
Vonder logo

Reply from Vonder

Hey Deej,
Thank you so much for taking the time to share this detailed review. We are glad you are enjoying your flat.

Rated 5 out of 5 stars

Nice team

Tida from the property management team is nice and helpful :)

12 January 2026
Vonder logo

Reply from Vonder

Thank you, Tiffany. We are happy to hear you had a positive experience with Tida and the property management team.

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