Vonder Reviews 644

Tida Jabi was really helpful. She took the time to completely understand my issue and resolved it ASAP:).

AVOID AT ALL COSTS!!!
Aeroplanes flying 1000ft above every 90 seconds for 11 hours a day. Emergency sirens every five minutes from the main road.antisocial neighbours with loud music being played till 4am, boy racers revving their cars outside the flats into the early hours of the morning. Illegal renting an Airbnb leading to 200+ gatecrashers completely trashing the entire building. Overflowing bins, only collected once a week, sometimes not for two weeks over the holidays. Rats everywhere. Car parks are filthy with abandoned vehicles, litter, piles of leaves and flooded due to blocked drainage. Stolen parcels every single day.

Filthy carpets with dog piss and shit everywhere. Broken floor tiles, lifts been out of order for eight weeks now leaving disabled residence trapped on upper floors. Smoking in corridors. Drugs, smoking in flats and the smell and his other flats through the vent system.front doors that don’t lock. Landlord prevents you from access to electricity metres, giving you wildly inaccurate meter readings and charges. No option to change suppliers so they are committing an offence whereby tenants in the UK have a right to either access the meter or choose their supplier. You can never speak to anyone in management and your emails will go on answered. Windows that are broken or do not open properly. It was 45c in my flat in the summer, and in the winter, it gets as low as 10c. There is only underfloor heating and it doesn’t work properly. Street lamps that have stopped working and been knocked over and never fixed.Darkness. Constant electricity power cuts, which means no heating, no ability to cook food and even the running water supply is cut off. This is a regular occurrence.

Without notice or consent, random strangers use the master key to enter the flat for viewings or to steal my fruit and my cooker hood lightbulb (I found the cover removed and a bulb missing)! One time I was actually in the flat and a man let himself in without knocking or prior notice. Ground maintenance is non-existent, the patch of grass behind the buildings are dog toilets and overgrown in the winter and completely barren in the summer.

Management have a very poor response rate and failure to communicate and maintain essential structure/repairs of the building and individual flats. They are invisible, gatekeepers and greedy.

Clean, neat and tidy at all times
Very close to the train station, and easy to access city centre (about 20 minutes)
Always friendly and helpful staff
Warm in winter and cool in Summer
very close shopping centre to fulfill all needs from Supermarket, homegoods, pharmacy, cafe, furniture and textile items
Great parties to get to know others staying here and learning more about Munich
Great gym
They even have a beautiful Christmas tree at Christmas time!

I stayed with my daughter, and I would recommend for small families looking for a safe and comfortable place before moving on. I would also recommend to students who would like to have access to the city and have a comfortable place to stay and also have the opportunity to socialize with other students new arrived in Munich.

Thank you Vonder Munich Team!!

All the best from me :)

Building overall is nice, good amenities, everything you need! security could be increased though.
The management team is really kind and helpful, Tida was my property manager whilst I was there, and she is honestly the best! she’d solve any issue promptly and in the most efficient way. She’s super helpful and understanding!

Disappointing experience renting through Vonder in Berlin. The apartment on Bismarckstrasse and the whole building were like a SHANTY TOWN in India, where common aereas were filled with trash, old IKEA furniture, food waste and leaking bags.
Noise 24/7, even at night. The bathroom fan didn’t work, broken furniture, dirty mattress and pilows, old cooking pots and no good maintenance at all. Definitely a not good experience.

A very great landlord who provides nice flats, good community management, masterclasses, sports facilities, and fun events to meet your neighbours. Don't hesitate to sign a contract with them and experience it yourself. Oh, and Sorcha is great, give her a rise!

1 stars is too many, I encourage anyone looking to rent from Vonder to read the google reviews for the specific building they're looking to rent. They blame issues on the previous company but as a new tenant they're very much still existing problems and these people do not respond to a single email once the contract is signed and they have your money. Truly appalling, so bad that they have staff leaving fake 5 start reviews.
Also it has become increasingly difficult to get packages no matter what time you go. If consiege is going to be absent, can you not put multiple cameras in the post room so we can get our stuff. It’s bad enough that some of us don’t have mailbox keys as it is

My time at Vonder was not that long but I must say that Tida made that time really special as she’s been supportive and proactive. She even helped resolve an issue on her leave day. I am very thankful of her help!

Aggie and Sorcha were amazing hosts for the Pizza Night!

I have been a tenant for over two years, I enjoy being part of the Vonder community! The new building manager ( David ) is a star and always on top of things! I would recommend 100%

The staff was quick to respond to maintenance requests. Tida especially has been super helpful in making sure that such requests are addressed properly with a long term fix.
I also appreciate that there was someone at the reception almost always during my tenancy.

The end of tenancy process was also quite smooth and I found the cleaning charges to be quite reasonable wrt london rates.

Vonder is to me the place to live with the greatest People.

What an Incredible Community at Vonder

From the Management Team, the Security/Concierge Team, The Maintenance Team(Master Property Care) and The Cleaning Team every single one of you are Amazing to deal with.

Tida, you are so good at what you do, you are professional, helpful, thoughtful and go beyond your ways to make Vonder an enjoyable living experience. Oren, Sorcha, Eitam, Joseph, Michele and all the Vonder Management Team are very helpful, friendly and professional.

Thank you Tida and the Vonder Team for being so incredible, every interaction we have throughout these years are positive.

My partner and I were tenants in one of their properties until 2022. After moving out, Vonder raised a claim through the Tenancy Deposit Scheme (TDS) for alleged excessive utility use and end-of-tenancy cleaning. The TDS case was settled in January 2023, where we agreed to the cleaning payment, which was deducted from our deposit and paid directly to Vonder. The remainder of Vonder’s claim was rejected because they did not provide evidence to the TDS to support their case.

Despite that resolution, Vonder emailed me again in December 2024 demanding payment, including the same cleaning cost already paid to them via the TDS, now relabelled as “rent arrears.” I responded in full within 24 hours, and they never replied. They emailed again last month, which I responded to within their stated 14-day deadline, but again received no reply. They emailed me once more today with a new 7-day deadline, repeating the same claim as though none of my previous responses existed. I am, once again, replying within 24 hours.

My response last month included a detailed written explanation sent by email on 7 October 2025 and by recorded post on 8 October 2025, which was delivered on 13 October 2025 with proof of receipt. Despite this, they continue to claim they have “not heard from me.”

Although Vonder provided one energy statement and one water bill, they have never supplied any full calculations, breakdowns, or further invoices to justify the remaining charges. Despite multiple written responses from me, the issue remains unresolved.

It’s concerning that a company managing so many tenancies can operate with such poor internal communication and record-keeping, repeatedly ignoring correspondence and then issuing further payment demands and threats of escalation. This has caused unnecessary stress and wasted a significant amount of time.

I’ve now copied Vonder’s marketing department into my latest email in the hope that they can help direct this matter to the correct team, as my previous responses do not appear to have reached the relevant personnel - despite my replies being sent directly to the same email address that contacted me. I genuinely don’t understand how my emails have not been received.

If you are renting with Vonder, I strongly recommend keeping detailed written records of all communications, including proof of delivery, as responses are not always acknowledged even when sent and received.

David the property manager has been really helpful and proactive recently to resolve issues raised. Thank you.

I am very happy with Vonder Village. I am a long-term tenant here and have already renewed my tenancy because I am extremely satisfied. The property is well-maintained, the support team is excellent, and the customer service is always helpful and responsive.

Everyone who works in the building is professional and respectful, and the community here is amazing — safe, friendly, and welcoming. I especially want to thank Mr. David, who manages everything perfectly. He is truly the best property manager I have had in my 10 years of living in the London

Before moving here, I had to change my home almost every year due to poor management elsewhere. But since I moved to. Vonder Village, I finally feel settled and happy. I highly recommend them to anyone looking for a great place to live.

Vonder’s Vulcan house - I’ve really enjoyed staying here for the last year. The flats are modern with new appliances (my flat came furnished). When we moved in we needed some extra furniture which Vonder brought through really quickly (a new couch, an extra dresser etc) with no hassles! Vonder has a great maintenance app where you can log any issues and they attend to them really quickly with kind and speedy responses. Our building’s manager David Frai has always been great and all in all no major complaints! Only thing I would say is that the buildings are right next to the main road so you can hear cars driving past when the windows are open but because of the double glazing you don’t hear too much if they are closed. Thank you Vonder, I really appreciate everything!

The experience has been great, thanks to David the manager. He has been very helpful to help us settle in and super quick to get the maintenance team fixing the little issue with the flat. The area is great and we are really enjoying the flat.

I am writing to express my sincere appreciation for the excellent service provided by David, who manages my property through Vonder.

From the beginning of my tenancy, I was impressed by the condition of the flat — it looked immaculate, exceptionally clean, and maintained to a very high standard, almost as if brand new. This reflects the quality and care that Vonder and David put into their property management.

Throughout my tenancy, David has consistently demonstrated professionalism, efficiency, and great attention to detail. He responds promptly to any queries or maintenance matters and ensures that everything is handled smoothly and effectively. His proactive communication and commitment to high standards have made the entire experience very positive and stress-free.

It is evident that David takes great pride in his work and genuinely cares about the tenants and the properties he manages. His reliability and professionalism reflect very positively on Vonder as an organisation.

I am extremely satisfied with the standard of service provided and would highly recommend Vonder.

I lived in Vander for about 2 years and was satisfied with all the arrangements for the complex. All arrangements, whether regarding the flat or the complex, were made through the good manager there, David, and the fun programs they took into consideration. I am always grateful to David for supporting me at all stages. Good luck, exemplary manager

Excellent Community and Professional Team!
I've had consistently positive experiences with the staff at Vonder Wembley. The team fosters a genuine sense of community and professionalism. Sorcha, the Community Lead, and Tida, the Property Manager, are both exceptionally friendly, responsive, and skilled in their roles. Highly recommend.