Vooglam Reviews 18,030

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, highlighting that the glasses are well-made and durable, often exceeding expectations for the price. Many people found the ordering process easy and enjoyable, appreciating the wide selection of modern frames. The pricing is frequently mentioned as excellent and affordable, making it a great value for consumers. Delivery service is also highly rated, with many customers receiving their orders promptly and with good tracking updates. However, some customers also noted issues with the weight and overall fit of the glasses, finding them a bit heavy or not as expected. A few people experienced problems with incorrect prescriptions or found the quality to be cheap and flimsy. There were also occasional reports of delayed orders or difficulties with customer service regarding order issues.

What people talk about most

Product

Consumers find product to be positive, with many praising the quality, fit, and style of the glasses.... See more

Quality

Reviewers mention positive feedback about quality. Many customers are very pleased with the quality, comfort,... See more

Order

Customers generally had positive experiences with their orders. Many reviewers praised the ease of the... See more

Price

Customers consistently note positive experiences with price, highlighting the affordability and value. Many... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast and timely delivery,... See more

Based on these reviews

Rated 5 out of 5 stars

I bought one pair of glasses from vooglam and another one, looking identical, from another retailer. Vooglam glasses were far superior, the other company sent unfinished product claiming it's hand pai... See more

Rated 5 out of 5 stars

Having never heard of this company, I was reluctant to order, but I was pleasantly surprised! Ordering was fun and easy. Shipping took a couple of weeks, but they kept me confident with regular update... See more

Rated 5 out of 5 stars

I ABSOLUTELY LOVE my new glasses. The oversized frames are so super cute and can't be found at my local optometrist's office. 💘 They are a perfect fit and perfect prescription! I can see crystal... See more

Rated 5 out of 5 stars

This is my second shopping with Vooglam and they always deliver on time. Most importantly, my frame quality is top-notch and prescriptions fit perfectly. Thanks Vooglam.


Company details

  1. Glasses store
  2. Fashion accessories shop
  3. Sunglasses shop

Written by the company

❤️Vooglam: An experimental aesthetic eyewear brand creating original, soulful prescription glasses and sunglasses for life artists and creative explorers. 💛We embrace unconventional structures, bold aesthetics, industrial texture and experimental design, refusing cookie-cutter trends and quality compromises. ❤️Join us and become co-creators of our brand journey!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

18K reviews

5-star
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Rated 5 out of 5 stars

I am more than pleased with my purchase, they are fantastic.

I am really really pleased with my new specs, they fit perfectly everywhere, on the nose, over the ears and I chose narrow fitting glasses because I have a very small face, no problem at all, they are perfect. I would definitely recommend them, in fact I have already ordered some prescription sunglasses, so I am hoping that they are equally as good, looking forward to receiving them.
I had no problem with ordering them and they were delivered to me within the time allocated, in fact I received them in 10 days, brilliant.
So to all the people out there, don’t hang about, get on the website and have a look.

1 January 2026
Unprompted review
Rated 5 out of 5 stars

Amazing quality glasses at amazing…

Amazing quality glasses at amazing price. Absolutely brilliant customer service - any issues resolved within 24 hours. Cannot fault this company. Have just ordered my 9th pair!!

11 January 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful glasses and great prices

It is so easy to order glasses on Vooglam. I have soo many pairs of glasses now and I get so many compliments with all of them that I wear. I constantly tell people about Vooglam and how great and wonderfully priced the glasses are.

7 January 2026
Unprompted review
Rated 5 out of 5 stars

Correcting your mistake

Well, the experience with Vooglam has been a pleasure. The first set of glasses I received. Someone probably was tired and/ or sick because the prescription in the glasses was wrong but the second pair of glasses they got it right and it was nice working with you.
Thank you for getting it right!

9 January 2026
Unprompted review
Rated 1 out of 5 stars

Didn’t get progressive lenses for 2…

Didn’t get progressive lenses for 2 pair of glasses but did get my 1 pair of bifocals. Love the frames but not able to read with 2 pairs.

8 January 2026
Unprompted review
Vooglam logo

Reply from Vooglam

We’re so sorry to hear about the mix-up with your glasses orders—we totally get how disappointing it is to love the frames but not be able to read with two of your pairs. That’s such a frustrating inconvenience, and we’re grateful you took the time to let us know.
We’ve already sent you an email to look into this issue in detail. Could you please kindly check your inbox (and don’t forget the spam or junk folder, just in case it got filtered there) and reply to us at your earliest convenience?
As soon as we hear back from you, we’ll work quickly to sort this out and get you the right lenses so you can use all your glasses comfortably. Thank you for your patience and understanding—we’re here to make this right for you.

Rated 5 out of 5 stars

Very cool specs

Very cool specs, sturdy. Very affordable I can now see near and far. Very very pleased.

6 January 2026
Unprompted review
Rated 5 out of 5 stars

Best Glasses

Ordering was easy and received glasses earlier than expected. Will be ordering more!! They look great on!!

3 January 2026
Unprompted review
Rated 5 out of 5 stars

Love it

I ordered 3 paires , loved all of them ! The interaction was great and they were even delivered sooner that i expected!
Overall , great experience

3 January 2026
Unprompted review
Rated 3 out of 5 stars

Love the glasses, but they smell bad!

I love the look of my new glasses, but the nose pads reek! I tried washing them, but they still have an odd odor that gives me a headache. I'm hoping it will fade.

19 December 2025
Unprompted review
Vooglam logo

Reply from Vooglam

Dear customer,
We’re sorry to hear your new glasses’ nose pads have an unpleasant odor that’s causing discomfort—this is certainly not the experience we want you to have! The smell may fade over time as the materials settle, but if it persists or continues to bother you, please don’t hesitate to reach out to our support team. We’d be happy to assist with a solution, whether it’s replacing the glasses or offering further guidance. Thank you for your feedback, and we hope you’ll love your glasses soon without any issues!

Rated 1 out of 5 stars

I was so looking forward again for my…

I was so looking forward again for my new glasses to arrive...opened the box ...loved the frames but I couldn't see a thing ...I live alone and no family so they were my Christmas gift from myself. the frames were great but. Again I couldn't see !!! Even worse then the first pair I bought.
Today is Christmas eve. You've made me so sad on this beautiful celebration of Christ.
I just want my money back to my checking account...and I'm not going to go threw all the jumping threw hoops again ..

24 December 2025
Unprompted review
Vooglam logo

Reply from Vooglam

I'm sorry to hear that your glasses did not meet your expectations. To better assist you and potentially address the issue, having your original prescription would indeed be helpful. Once you have your prescription, please send it to us through the website " https://www.vooglam.com/contactUs". We're here to help ensure your eyewear is comfortable and suits your needs. Thank you!

Rated 5 out of 5 stars

This is the second time I buy from them…

This is the second time I buy from them and I couldn't be more happy 😊. Service is excellent. Product quality is outstanding and delivery time is second to none. I highly recommend Vooglam. I'm more than pleased 🥰

22 December 2025
Unprompted review
Rated 1 out of 5 stars

There is no refund service

There is no refund service. They canceled an order, I forgot about that glasses order, and a month later they revived the CANCELLED order, CHARGING me $74.61 without my authorization or knowledge. I have complained about this IRREGULARITY 5 times, and they DO NOT refund my money.

16 December 2025
Unprompted review
Vooglam logo

Reply from Vooglam

So sorry for the inconvenience we caused. We tried with your name but didn’t find any order information. Would you mind giving us your order number so that we could help you better? You could click on this link https://www.vooglam.com/contactUs, then upload the information there. We will get back to you as soon as possible once we got the info. Thank you.

Rated 3 out of 5 stars

I liked the glasses, not the weight

I liked the look when on line. However, the glasses are too large for my face as well as being Waay too heavy. I want to return them for these reasons. This is the second time I have written to ask how I can return these blue light glasses.
Please let me know about how I can make the return. Thank you.
Marie-Louise

17 December 2025
Unprompted review
Vooglam logo

Reply from Vooglam

Hi there, so sorry to hear that the glasses you received was not suitable for you, please do not worry, we will help you solve this issue. And I have sent you an email about this. Do you mind checking it and giving us a reply so that we could help you better? Thank you so much. Take care.

Rated 5 out of 5 stars

Fabulous

Fabulous
prescription spot on
beautiful frames
speedy delivery
beautifully packaged

20 December 2025
Unprompted review
Rated 5 out of 5 stars

More than I expected

To be honest, I really didn't expect it to be this easy purchasing my glasses online. I'm totally amazed how well everything work out.

17 December 2025
Unprompted review

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