Vorderly Reviews 

10,881
TrustScore 3 out of 5

2.9

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Rated 3 out of 5 stars

However the process took too long. Pricing wasn’t clear at the start, and I kept worrying about extra charges or missing emails. You have to stay on top of everything yourself. Not terrible, but no... See more

Rated 2 out of 5 stars

The fee structure is not clear at the start of the process. As the process is all via email at least initially, ensure emails are received and don’t get into junk mail, otherwise you will incur late... See more

Company replied

Rated 2 out of 5 stars

I want to make sure something is clear so I sent a document to prove my child who used your website is a minor so this case gets closed as soon as possible .I emailed proof and now nobody is respondin... See more

Company replied

Rated 5 out of 5 stars

I needed to cancel a subscription, which I accidently made. I was having a problem finding the website to cancel it. When I eventually found it, it was on what appeared to be on the same page, so... See more


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2.9

Average

TrustScore 3 out of 5

11k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 96% of negative reviews

Typically replies within 1 week

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2.9

All reviews

(10,881)

977 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Beware!!!!!!

Beware!!!!!!! Of scammers!!!!!!!!

3 November 2025
Unprompted review
Vorderly logo

Reply from Vorderly

Dear customer,
Thank you for your message. We'd like to resolve this for you as quickly as possible, but unfortunately, we can't find your information. Could you please send us an email with your order or customer information? Then we can immediately start working on a suitable solution. reviews@terminationexperts.com
We look forward to hearing from you!

Rated 1 out of 5 stars

Poor service

Fortunately, I haven't used the provider's service myself, but at my workplace we have been receiving termination letters for months for an organization that has never been located at this address. So the company doesn't even bother to find the correct addresses for its letters, but simply sends them somewhere. If you are still unsure whether to use this provider, I strongly advise against it.

29 October 2025
Unprompted review
Vorderly logo

Reply from Vorderly

Dear customer,

Thank you for contacting us. We are ready to help you, but we need some additional information from you.

Would you please send us your order or customer number by email? We will then ensure that you receive assistance as soon as possible. reviews@terminationexperts.com

Kind regards, and thank you in advance!

Rated 1 out of 5 stars

Big scam for money.

Big scam. They just write bills but don't do anything. When you want to visit their website antivirus pops up because they want to spy your pc. do not trust and do not pay.
Try to open their website. It's not even possible. My virus scanner pops up and says there is a vulnerability caught. They claim to have written to cancel a contract. Never saw this writing and the cancellation was made by ourselves.

23 October 2025
Unprompted review
Vorderly logo

Reply from Vorderly

Dear customer,
Thank you for your message. We'd like to resolve this for you as quickly as possible, but unfortunately, we can't find your information. Could you please send us an email with your order or customer information? Then we can immediately start working on a suitable solution. reviews@terminationexperts.com
We look forward to hearing from you!

Rated 1 out of 5 stars

How can this be legal?

I‘m a 19-year-old broke college student. Because I COULDN’T pay for my monthly 15€ WWF donations I wanted to terminate the contract. I didn’t even understand the fact that this company was going to demand twice the money I donate every month since they tried their best to hide it. This is unacceptable. I have to pay 32€ and I honestly can not afford it. I am really frustrated and don’t know how I’m supposed to earn this money since I don’t have a job. I hope they’re ashemed of themselves.

27 October 2025
Unprompted review
Vorderly logo

Reply from Vorderly

Dear customer,
Thank you for your message. We have investigated your situation and have sent you an email with a possible solution. This is our top priority, and we are doing our best to resolve this for you as quickly as possible.
If you have any further questions, please feel free to contact us.

Rated 1 out of 5 stars

Total scam — they send invoices for services you never asked for!

Stay far away from Termination Experts. I never ordered anything from them, yet they sent me a bill. I thought I was cancelling a subscription — not hiring a “cancellation company.” Their website tricks you into thinking you’re using the real provider’s form.
This is a scam in all but name. Many others have had the same experience, and it’s shocking that they’re allowed to operate.

I’ve officially disputed the charge and reported them to the consumer authorities.
Don’t pay, don’t trust them, and spread the word!

27 October 2025
Unprompted review
Vorderly logo

Reply from Vorderly

Dear customer,
Thank you for contacting us. We'd love to help you as quickly as possible, but we need some additional information from you.
Could you please send us an email with your order number or customer information? We'll get right on it for you. reviews@terminationexperts.com
Thank you in advance – we're here for you!

Rated 1 out of 5 stars

Scam

Hi,
I am also a victim of their service. I wanted to cancel an unwanted eDreams Prime subscription that was charged without my permission, and I ended up on your website. I didn’t realize it was a separate company. Now I’ve received an invoice from you and also a reminder of 22 euro penalty for not paying ontime.
There was no price mentioned when I submitted my cancellation request. The eDreams Prime subscription was already a scam, amd I solved it finally by calling eDreams and oaying 15 euro for calling costs. now the cancellation process feels like another one.

17 October 2025
Unprompted review
Vorderly logo

Reply from Vorderly

Thank you for sharing your experience. We are sorry to hear that you are dissatisfied with our service.

We have sent you an email to better understand your situation. We invite you to respond to that email so that we can work together to find a suitable solution.

At TerminationExperts, we strive to provide every customer with the best possible support and take feedback such as yours seriously.

Rated 1 out of 5 stars

I almost paid

I almost paid, but it was too sus so i came here to look for reviews, im glad i did, i aint paying them anything...

17 October 2025
Unprompted review
Vorderly logo

Reply from Vorderly

Dear customer,

Thank you for your message. We have investigated your situation and have sent you an email with a possible solution. This is our top priority and we are doing our best to resolve this for you as quickly as possible.

If you have any further questions, please do not hesitate to contact us.

Rated 1 out of 5 stars

This is really scam

This is really scam, how can you not cancelled after a minute of registration. They’re trying to get €60 for everything and delayed of payment is €22.40 something. Don’t even try this one

24 September 2025
Unprompted review
Vorderly logo

Reply from Vorderly

Dear customer,

Thank you for your message. We would like to resolve this issue for you as quickly as possible, but unfortunately we are unable to find your details.

Could you please send us an email with your order or customer details? We will then be able to get started right away on finding a suitable solution. reviews@terminationexperts.com

We look forward to hearing from you!

Rated 1 out of 5 stars

Avoid at all costs!!

Avoid at all costs!!! Payment was made and then they came looking for more. Absolute scam.

14 October 2025
Unprompted review
Vorderly logo

Reply from Vorderly

Thank you for sharing your experience. We're sorry to hear you're dissatisfied with our service.
We've sent you an email to better understand your situation. Please respond to that email so we can work together to find a suitable solution.
At TerminationExperts, we strive to provide the best possible support to every customer and we take feedback like yours seriously.

Rated 1 out of 5 stars

My letter stated I owed 38.50 but…

My letter stated I owed 38.50 but online it stated 42.50 definitely a dodgy bit of work

14 October 2025
Unprompted review
Vorderly logo

Reply from Vorderly

Dear customer,
Thank you for contacting us. We'd love to help you as quickly as possible, but we need some additional information from you.
Could you please send us an email with your order number or customer information? We'll get right on it for you. reviews@terminationexperts.com
Thank you in advance – we're here for you!

Rated 1 out of 5 stars

SCAM!!!!

SCAM!!!!! They kept sending me the invoices for the for somethinng thagt I have already paid a couple of times!!!!!!!!. Plus they say that they have sent me the reminders (which is not) and I had to pay more money.

Definitely a scam!!!!

14 October 2025
Unprompted review
Vorderly logo

Reply from Vorderly

Dear customer,
Thank you for contacting us. We'd love to help you as quickly as possible, but we need some additional information from you.
Could you please send us an email with your order number or customer information? We'll get right on it for you. reviews@terminationexperts.com
Thank you in advance – we're here for you!

Rated 1 out of 5 stars

Scam

Scam! The Police is aware and ready to take action

14 October 2025
Unprompted review
Vorderly logo

Reply from Vorderly

Dear customer,

Thank you for contacting us. We would like to help you as soon as possible, but we need some more information from you.
Could you please send us an email with your order number or customer details? We will then get to work on your request right away. reviews@terminationexperts.com

Thank you in advance—we are here to help!

Rated 1 out of 5 stars

Fraudulent Company (Termination Experts)– Legal Action Warning

The company deceptively presents its service as free, with no mention of fees or charges at any point. Days later, I was suddenly confronted with a €35 payment demand and threats of additional charges. I have never agreed to pay for any service, nor have you provided proof of my consent or acceptance of any contract.

This conduct is fraudulent and violates European consumer protection laws, which require clear, upfront disclosure of all costs (Directive 2011/83/EU). Your repeated demands and lack of transparency are grounds for legal action.

I have already reported your company to multiple authorities and consumer protection agencies. I will not pay, and I reserve the right to seek compensation for damages. Any further harassment will be documented and reported to the police.

Cease all contact immediately. Continued demands will result in formal legal proceedings under EU law.

3 September 2025
Unprompted review
Vorderly logo

Reply from Vorderly

Thank you for sharing your experience. We are sorry to hear that you are dissatisfied with our service.

We have sent you an email to better understand your situation. We invite you to respond to that email so that we can work together to find a suitable solution.

At TerminationExperts, we strive to provide every customer with the best possible support and take feedback such as yours seriously.

Rated 1 out of 5 stars

schandalig.......oplichters

Some time ago, we suddenly received an email from Termination Experts claiming that we had instructed them to cancel our Netflix subscription and that we would have to pay 32 euros for it. We had no knowledge of this at all, and thought it was spam. After a few more threatening emails, the amount increased to 70 euros. We sent them an email explaining that we were unaware of this, but the threatening emails continued to arrive, claiming that they would contact a debt collection agency. It is really outrageous that we are being deceived in this way. I am on my way to file a complaint against this fraudulent company.

10 October 2025
Unprompted review
Vorderly logo

Reply from Vorderly

Thank you for sharing your experience. We are sorry to hear that you are dissatisfied with our service.

We have sent you an email to better understand your situation. We invite you to respond to that email so that we can work together to find a suitable solution.

At TerminationExperts, we strive to provide every customer with the best possible support and take feedback such as yours seriously.

Rated 1 out of 5 stars

Absolute fraudsters

Absolute fraudsters. Sending threatening letters to my 16 year old son stating they’ll be referring him to a collection agency! He’s a minor who thought he was cancelling a subscription that he hadn’t knowingly agreed to in the first place and must have ended up on their site. It’s hardly lawful to send threatening letters to minors, I’ll take this matter further if I need to.

9 October 2025
Unprompted review
Vorderly logo

Reply from Vorderly

Dear customer,

Thank you for your message. We would like to resolve this issue for you as quickly as possible, but unfortunately we are unable to find your details.

Could you please send us an email with your order or customer details? We will then be able to get to work right away to find a suitable solution. reviews@terminationexperts.com

We look forward to hearing from you!

Rated 1 out of 5 stars

Thieves Złodzieje

I wonder if they will be replying to solicitor letter when someone will sue them they are harassing people for stuff what they don’t do at all
They should be brought to high court what should closed down this circus

8 October 2025
Unprompted review
Vorderly logo

Reply from Vorderly

Dear customer,

Thank you for your message. We would like to resolve this issue for you as quickly as possible, but unfortunately we are unable to find your details.

Could you please send us an email with your order or customer details? We will then be able to get started right away on finding a suitable solution. reviews@terminationexperts.com

We look forward to hearing from you!

Rated 1 out of 5 stars

I do not recommend

I do not recommend, they did not help, they did not contribute anything to the case, the policy did not even start due to the insurer's regulations, they demand money, I do not recommend !!!!!!

19 September 2025
Unprompted review
Vorderly logo

Reply from Vorderly

Dear customer,
Thank you for contacting us. We're ready to help, but we need some additional information.
Could you please email us your order or customer number? We'll make sure you get help quickly. reviews@terminationexperts.com
Sincerely, and thank you in advance!

Rated 1 out of 5 stars

I don't know how I made the mistake of…

I don't know how I made the mistake of visiting this website. The threat has become a nightmare. Even though I have started paying. Now I have to pay £38.50 or a ligal action will be taken against me. Do I pick money from the floor. I regret this. I will never advise anyone to visit this site.

7 October 2025
Unprompted review
Vorderly logo

Reply from Vorderly

Thank you for taking the time to share your experience with us. We're very sorry to hear you found our service this way.
At TerminationExperts, we value transparent communication and a positive customer experience. We'd like to better understand what went wrong so we can work together to find a suitable solution.
We therefore warmly invite you to contact us at reviews@terminationexperts.com. We're ready to discuss your concerns and address them carefully.

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