Voviabags Reviews 72

TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Looking at 74 reviews, most reviewers were somewhat happy with their experience overall. Customers are generally pleased with the products, often highlighting the quality of the materials and the overall craftsmanship. Many appreciate the design of the bags, noting that they look even better in person and are well-suited for daily use. The packaging, including dust bags and fragrance cards, also contributes to a positive unboxing experience for many. However, some people were dissatisfied with various aspects of their experience. Issues with delivery times and the condition of received items, such as bags arriving wrinkled or damaged, were mentioned. A portion of customers also expressed concerns about customer service, reporting unhelpful responses or difficulties with refunds. There were also complaints about the product quality not matching online descriptions, with some feeling the items were cheap or mass-produced and shipped from China, contrary to their expectations.

What people talk about most

Product

Users describe positive interactions with the product. Many customers are highly satisfied with the quality,... See more

Quality

Customers had positive experiences with quality. Many reviewers were impressed with the high quality of the... See more

Delivery service

People report ambiguous experiences with delivery service. Many customers praise the smooth and timely... See more

Order

Clients share ambiguous opinions on order experiences. Many customers report positive experiences, with... See more

Customer service

Reviewers mention ambiguous feedback about customer service. Many customers praise the support team for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I definitely wanted this bag, it’s exactly the same like the ones they advertise, so no scam or whatever. They pack everything nicely, like the dust bag, hang tags, thank you cards, even the wallet ha... See more

Rated 5 out of 5 stars

I ordered a bag in December and received it in 2 weeks. The design was exactly wh at I was looking for and looked just like the photos. Like many new bags, it had a noticeable factory smell when it... See more



Contact info

3.5

Average

TrustScore 3.5 out of 5

72 reviews

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Rated 1 out of 5 stars

I ordered and got the tracking number…

I ordered and got the tracking number but seems that tracking number not moving at all ( just information received)
And i didnt get my order.
I asked them via email but they have no solution. They said that their forwarded my problem to courier.
I asked my money back but no response!
SCAM! Never but it...

20 November 2025
Unprompted review
Rated 1 out of 5 stars

Chinese cover up…

Trusting I was ordering a sustainable product from European origin (address in Amsterdam), I feel terribly tricked to now receive a plastic and awfully smelling handbag after two weeks through a Chinese website carrier. The smell coming out of the package is truly chemical and disgusting. Nothing sustainable about this product. I will return it straight away.

5 emails further, I finally receive a return address. In China. This does not correspond with their own information online when looking for terms and conditions. There they tell you packages can only be returned to their Amsterdam address (which I did and costs considerably less).

Return Address (administrative office):
VOVIA
Vlierweg 12 K-03
1032LG Ansterdam
The Netherlands

The given Chinese return address:
recipient, zengyin
phone, +86 13729545128
address, shanwei yitong e commerce technology co., ltd, tegenover yiju cheng, harbour road, shanwei, guangdong 516600, china

Interesting is this perseverance with which this so called company tries to prevent you from returning. They scare you with major prices that returning it to China will cost you. The financial bonus for not returning keeps going up: they now offer a 30% financial return if the bag is not returned.

17 November 2025
Unprompted review
Rated 5 out of 5 stars

Very satisfied with my order

I ordered multiple bags and I have to say I’m very satisfied with all of them. You can tell they put a lot of effort into crafting the bags. The quality is great and the designs are amazing. I would definitely order again!

12 November 2025
Unprompted review
Rated 5 out of 5 stars

Delivered in 6 days and great quality

Great bag and delivered in just 6 days, ordered one time before that one took 9 days but they informed me nicely about it. Bags are in great quality. They shipp everywhere so understand it takes more time then your local shop. Great company and great support

6 October 2025
Unprompted review
Rated 2 out of 5 stars

Beautiful bag with flawed features

Loved the bag design, but when received I found that you are limited in how many items you put in the bag, the front flap sags and the clasp opens regularly dropping open front pouch.

20 October 2025
Unprompted review
Rated 1 out of 5 stars

The quality and everything is good

The quality and everything is good, but they send it from China. The delivery took about 14 days. If you want it, you can buy the same product straight from AliExpress for the fraction of the Vovia price.

4 October 2025
Unprompted review
Show reviews in all languages. (72 reviews)

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