While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the constant and unwanted calls, often receiving multiple calls daily from various numbers. Customers frequently reported that these calls were from unsolicited callers who were often rude and unhelpful when confronted. Reviewers also expressed frustration with the company's apparent lack of vigilance in vetting its customers, leading to their numbers being used for unwanted activities and harassment. Consumers were particularly unhappy with the staff's behavior, noting instances of rudeness and a refusal to identify themselves. The product, which seems to be the provision of phone numbers, was consistently linked to problematic solicitations and unwanted calls.

What people talk about most

Customer communications

Clients share negative opinions on contact, primarily due to persistent and unwanted calls. Many reviewers... See more

Service

People report negative experiences with service, primarily due to the company providing numbers to scammers... See more

Staff

Customers consistently express dissatisfaction with staff interactions. Many reviewers report encountering... See more

Customer service

Reviewers express frustration with customer service, particularly regarding persistent and unwanted calls... See more

Product

Consumers find the product to be negative, with many describing it as a device for scam callers and a tool... See more

Based on these reviews

Rated 1 out of 5 stars

I just had a call that vox bourne sa has somehow provided my number to an arrogant bloke who with 2 other women say they're my energy adviser. My number is ex directory but since I've had to convert t... See more

Rated 1 out of 5 stars

Nearly scammed as landline number they used I recognised the area code, being ex BT, but i did not recognise the number. My landline is ex directory so I should not receive cold calls. The number call... See more

Rated 1 out of 5 stars

seems to be hosting numbers for several criminal enterprises who have tries to convince me that they are a mobile operator I've never used. Clearly absolutely zero checking of their users. Should have... See more

Rated 1 out of 5 stars

I have been receiving numerous calls from numbers belonging to this company my system is stopping them as spam/scam examples: 0744197 416, 417,418,419,420,421 linked to a company I have previously r... See more


Company details

  1. Phone and internet services
  2. Software company
  3. Web hosting company

Information provided by various external sources

Voxbone is a communication as a service company headquartered in Brussels, with offices in San Francisco, Austin, London and Iași.


Contact info

1.1

Bad

TrustScore 1 out of 5

249 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This Company should be stopped

This Company should be stopped. They provide and support scammers with hundreds of phone numbers that can't be traced. Probably part of a Scam scheme themselves. Just to let everyone know, Vireo Solution.net use them, sorry make that Vireofinance.net. It could actually have another name next week with another set of iffy phone numbers. Beware of 020 and 07741 numbers

31 January 2025
Unprompted review
Rated 1 out of 5 stars

Jo - please take the hint!!

Jo, the energy advisor is back!! I have received numerous calls from this so called advisor. She never gets the message. So this time I tried a different tact and hung up on her, before she finished her opening sentence. By the way, we're also on the TPS, which means she shouldn't be phoning us anyway.

21 January 2025
Unprompted review
Rated 1 out of 5 stars

Claimed to be from an energy company

Claimed to be from an energy company, but call came about 2 minutes after a scam call claiming to be from Octopus Energy, advising of a 60% increase. Evidently, they could put me in touch with an energy consultant who could offer a better rate!!! Both numbers now blocked.

20 January 2025
Unprompted review
Rated 1 out of 5 stars

Ignore & report

Ignore & report.

They're attempting to contact me. Upon research via a couple of AI apps about this phone number, its callers, location, and company records, coupled with Web Search- came to quick conclusion to block & report.

13 January 2025
Unprompted review
Rated 1 out of 5 stars

Scammers again

Scammers again. This company knows what it is doing. They are 'experts in telephony'. Therefore they are complicit in the scam operations and the money they earn from selling these numbers. Think I don't understand? Well I am an electronics expert - I know.
Where are the international crime agencies - gone for a coffee?

13 December 2024
Unprompted review
Rated 1 out of 5 stars

Coming from different numbers every…

Coming from different numbers every day. Total scammers saying they will get back your money that was scammed either by an investment company or a crypto provider. I has probably had over 300 calls from different numbers. Its unrelenting. Todays Number is 020 4579 3055

22 November 2024
Unprompted review
Rated 1 out of 5 stars

voxbone is giving SCAMMERS a degree of…

voxbone is giving SCAMMERS a degree of legitamacy y making it look like a local call and bypassing the TPS system that should filter out these scam calls. VOXBONE should vet its customers and when they recieve multiple complaints suspend the users service until they can prove they are legitimate companies and not a giant BOT calling system trying to scam the elderly. They are also a real nuicence, and for many are harrasing I have had in excess of 30 calls this month but am now able to block them after uying additional equipment but the first time they still get through and can get up to 3 calls aday from consecutivw numbers Voxbone VET YOUR CUSTOMERS AND TAKE DOWN THESE SCAMMERS

12 November 2024
Unprompted review
Rated 1 out of 5 stars

Phone call with London 20 3608 numbers

Phone call from 020 3608 2184, I answered and waited for caller to speak first, they didn't so I hang up the phone. Got a call 20 minutes later which I was expecting from my surgery, I said hello the caller hangs up. Calling number was 020 3608 2019. who-call-me website states that the 203608 block numbers belong to Voxbone. SA

8 November 2024
Unprompted review
Rated 1 out of 5 stars

an obvious scam

Got called randomly by an obvious scam, do not trust and blok the number. They can call again via another number. Block that one too.

5 November 2024
Unprompted review
Rated 1 out of 5 stars

I received a call from this Voxbone SA…

I received a call from this Voxbone SA with a Richmond, Va number as I live in Richmond, Va. I answered, they asked for someone I've never heard of, I told them they had the wrong number and to remove my number, they said ok, and i hung up, but still blocked the number. 2 hours later, just now, I received ANOTHER call from Voxbone SA, I answered again, and didn't give the man any chance to speak and said look I told you earlier you have the wrong number, stop calling. So i looked at the number, it was also a Richmond, VA number, with the last digit being 2 numbers away from the first call. So I've blocked that number also, but I'll get they call again from another number. This is super frustrating. I do not give my number to anyone, all Idk how they even got out. I don't fill stuff out online, etc. And the man was rude after i said you have the wrong number and I've asked you not to call, he said the hell with you, so that's when i cursed back and said something ugly. Anyway, beware, because apparently they are scammers out they wouldn't have so many different numbers.

22 October 2024
Unprompted review
Rated 1 out of 5 stars

Disreputable company

This company supplies the numbers that scammers use to harass me on a weekly basis with bogus calls.

Why can't ICO prosecute this company as they ultimately operate these numbers (due diligence/complicit)?

6 August 2024
Unprompted review
Rated 1 out of 5 stars

Professional Scammers!!

I came across a bogus news while surfing facebook. The Recent scam is they made a news webpage to show bogus news about prime minister keir starmer claiming to earn money online by putting £250 in certain so called bogus account and it will increase to a minimum of £1m in a year or two and explaining everything in a live show scandal!!😂 In the comments section below many people pretended to be getting profit actually. That will lure you into the scum and you will give your name and number for registration. That's it, you are traped and will receive continuous calls from different numbers; in my case all UK mobile numbers. Be aware of them.

17 July 2024
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look