I bought a 5 piece set of cable handles. Quality seems good and some price discounting provided. Thats said, the Vevor and Verve products remain cheaper, are equivalent, and provide a carabiner for ea... See more
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We are an Australian owned and operated small business that’s run by two best mates and fitness enthusiasts. Our goal is simple – to enable as many Australians as possible to access high quality home and commercial fitness equipment at an affordable price and achieve their fitness goals. Since starting the business in 2020, over 10 thousand Australians have entrusted us to do just that.
GENIUNE SERVICE | PERFORMANCE | AFFORDABILITY
GENIUNE SERVICE. As a small business, when you send us a message it will more often than not be answered by one of our owners, Dhil (+61 404 969 244) or Justin (+61 438 780 280). There is no BS calling of 1300 numbers and waiting on hold, simply send us a text or call us and we will be with you right away. PERFORMANCE. Our number 1 priority is to provide you with quality equipment that you will love to train with and will last a lifetime. From beginners just setting out on your training journey, to elite athletes pushing for that highest percentile, our range of equipment will allow you to beat your best Safety is a fundamental pillar of our business, and informs all our engineering and product development. The last thing you want is a flimsy bench giving way during your bench press, or a dodgy weld compromising the safety of your rack. We rigorously vet all our manufacturers and uphold strong QA procedures to ensure our products meet stringent safety standards. We also clearly set out maximum load limits for all our products on the product information page so you can feel comfortable loading up for that new PB! Our manufacturers also supply to some of the biggest and most reputable fitness equipment companies worldwide – so you can be assured that the build quality of our products is up there with the best. AFFORDABILITY. At VULCAN, we truly believe that our products represent the best value for money in the market. While there may be cheaper options available, when it comes to gym equipment, we are in the camp that cheap is almost always more expensive. While it might save you upfront to go with the cheapest equipment on the market, it will cost you more in the long run when you inevitably need to upgrade. Plus it will save you the worry of your equipment failing when going for that PB. We can offer these cheaper prices for several different reasons:Risk Free 90 day love it or leave it return policy
Unit 2A/ 919-925 Nudgee Road, 4014, Banyo, Australia
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So far so good. The buying process/experience was great. I will leave another review when I have collected and installed all the gear.

Reply from VULCAN Fitness
I recently purchased bumper plates, a barbell, and Olympic tri-grip plates from Vulcan Fitness, and I couldn’t be happier with the quality. The weights feel solid, well-made, and a step above what I’ve seen from other suppliers. You can really tell they don’t cut corners on materials, the plates have a great finish and the barbell feels fantastic to train with.
On top of that, their customer service has been excellent. Even when there was a delivery hiccup (which was outside their control), Dhil was quick to respond, kept me updated, and even worked out a great deal on my next purchase. That level of care made a big difference and showed how much they value their customers.
Overall, I’m really glad I chose Vulcan Fitness for building my home gym. The gear is top-notch, and the support is just as strong. Highly recommend!

Reply from VULCAN Fitness
customer service was great and the team were happy to help get the correct product to suit our needs

Reply from VULCAN Fitness
Just purchased a Leg extension machine from Vulcan Fitness and could not be happier with the product and the after sales support and service.

Reply from VULCAN Fitness
Great response time to my questions and super helpful with ordering

Reply from VULCAN Fitness
The customer service and quality is unmatched! The team is easy to talk to and quick to check something out, I was asking specifics regarding the space and budget I had to set up my home gym, and they were so patient & helped talked me through everything. Now I’ve got the sickest setup ever. Will definitely be coming back!

Reply from VULCAN Fitness

Reply from VULCAN Fitness
The guys were very prompt in dispatching the equipment and answering inquiries about shipping. Very good and equipment quality is to high standard without the astronomical cost.

Reply from VULCAN Fitness
Fantastic company to deal with that stocks quality products

Reply from VULCAN Fitness
I bought a power rack, bench, weights, barbell, 3 kettlebells and 9 mats from Vulcan.
The bench was missing two hat bushings which was a ‘supplier issue’ and took two weeks to be shipped to me
The treadmill support bar for the controls had poor tolerances so I scuffed up the paint trying to seat the screw. Eventually had to remove a lock washer to make it fit.
Similar with the power rack. I scuffed the powder coat trying to make the longitudinal support bar lock with the vertical ones.
I left a review and the customer service team was quick to try and resolve my issue with a voucher and discounted shipping so I bought some extra stuff.
However they shipped it twice so I ended up with doubles of what I ordered. They asked if I could send the duplicates back and it was a bit painful printing out return stickers and the boxes sat outside my house for a week.
I got the gym set up in the end (about a month from first delivery) but the process was painful.

Reply from VULCAN Fitness
The product is great though the smell from the VOCs is really awful and still smells after over a month. Having to keep the fan on and the sliding door open in that room so it doesn’t stink ou the whole whole house. Cheap plastic. Toxic stuff.

Reply from VULCAN Fitness
I found these guys online and felt I just needed to speak to someone there to help me with my purchase. I got onto a guy named Justin and he totally earned this 5 star review! Answered my calls every time and was super polite and helpful to me. I’m a huge fan of customer service and this legend ticked all the boxes!
Thanks heaps man really appreciated it and can’t wait to get my order! 💪💪💪

Reply from VULCAN Fitness
Great dumbbells, got the order slightly wrong but great and friendly customer service and they corrected it super quick!

Reply from VULCAN Fitness
The team at Vulcan are always really great to deal with. Their customer service is next level. The boys get back to you so quickly, I can’t fault them or their equipment.

Reply from VULCAN Fitness

Reply from VULCAN Fitness
Awesome equipment, awesome prices, awesome team. I love the quality and aesthetic of their home gym equipment, I found the staff really helpful, they answered my questions and continued to assist post sale. Already recommended to a mate who has made a purchase and is also very happy.

Reply from VULCAN Fitness
Really good service! Great value on all items and we are very happy with our purchase.

Reply from VULCAN Fitness
Held the items till I could get there 2 weeks later so it was very flexible to buy things from!

Reply from VULCAN Fitness
The items are fabulous and so far seem to be of good quality. The delivery service however lets Vulcan Fitness down, although it is a seperate company and service. The delivery service was rather difficult to deal with resulting in a weeks delay in delivery and a whole day off work wasting time waiting for the delivery. This would make me not want to purchase from Vulcan again, which is a great shame.

Reply from VULCAN Fitness
I accidentally ordered an attachment that was not going to suit my rack, zeik was quick to notice the mix up of attachments and quickly arranged some new compatible attachments for me, great service, was very impressed

Reply from VULCAN Fitness
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