Update (02.10.26): I got a fast reply on my review but the account still wasn’t reopened and I did not get my money back (30’000NOK). Also my emails and calls are still not answered! I ordered a v... See more
Company replied
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Update (02.10.26): I got a fast reply on my review but the account still wasn’t reopened and I did not get my money back (30’000NOK). Also my emails and calls are still not answered! I ordered a v... See more
Company replied
Ordered 3 months ago. (With 1 month delivery time.) Nothing. Promised delivery 3 weeks ago. Nothing. Now it’s suddenly not possible to reach c.s or owners. Trying to cancel the order of 40k and lost p... See more
Quick delivery. Black November Free delivery wasn't included in my purchase but all in all good.
Delivery did not arrive within 1-3 days. Not even after weeks. Contact was very difficult.A refund was only possible after threatening legal action.
Den komplette VVS nettbutikken
Salhusvegen 55, 5131, Nyborg, Norway
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 21% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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You have a very bad partners and worst Logistic provider. I ordered my part. the actual order process was good. at check out you added 100+ for expedition OK. 2 days latter I got a message form PostNord that the package was loaded on the truck and it will be delivered on the 26th of June. I waited during the whole afternoon and evening and no one showed up. on for the following week I was promised that they will deliver, but nothing happened. Yesterday I goth a message from Post nord that my package was lost and they cant trace it. when I contact your customer service you are finger pointing to your supplier and nothing you can do, so basically, your business model changes is bad for you. as customer I dont need to deal with your endless spaghetti of bad suppliers. I expect you to take to some responsibility for the product and services that you are selling thru your web. All in all I was delayed more than 10 days on my project. I had to abort the mission and take the family for vacation. and given the final check-out price you was 50 Kroner more expensive that local store.
I can see that on checking I could have got the items I ordered a lot cheaper. My next big order of some Nok 70,000 I shall place elsewhere.
Delivery time excellent, one star off only because one item is still outstanding.
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