After contacting them to say my order had not arrived l received an apology. They could not find my order when attempting to track it and explained the label might have fallen off. They apologised aga... See more
Company replied
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After contacting them to say my order had not arrived l received an apology. They could not find my order when attempting to track it and explained the label might have fallen off. They apologised aga... See more
Company replied
I placed my first order with "WackyPets" to be honest their was a slight delay with the delivery, because of the industrial action undertaken by CWU/Post Office. I found Wacky Pets to be a ver... See more
It was a quick delivery, but very badly packaged. Very batterd box and the balls were just wrapped in carrier bags. The balls themselves looked nothing like the picture and very sadly...the birds wo... See more
Company replied
i ORDERED MY FIRST PURCHASE WITH WACKYPETS I HAD A QUERY WITH REGARD TO THE DELIVERY BY COURIER AND THIS WAS ADDRESSED PROMPTLY THE PRODUCT FOR MY BUDGIE WAS AS DESCRIBED ONLINE, IT ARRIVED CAREFU... See more
Originally we traded as Marion's Pets, Middlesbrough through our shop. In 2008 we went online registered as Wacky Pets, and later closed our shop in order to concentrate on our online sales, and bring our many years of experience in the pet trade to customers across the whole country. We only stock the highest quality items that we have tried and tested over out long trading history. We know our customers love their pets just as much as we do, which is why we take the upmost care when processing all orders placed on our website.
United Kingdom
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I have been buying suet balls from Robert Dyas the birds and the squirrel loved them but I found it rather expensive so I decided to purchase 100 Winstons fat balls from Whacky pets through ebay on opening the package their is a strong smell of damp perhaps this is putting the birds off my advice is don't waste your money on this product

Reply from WackyPets.co.uk
Breeder pack cat food double the price of other places
i ORDERED MY FIRST PURCHASE WITH WACKYPETS
I HAD A QUERY WITH REGARD TO THE DELIVERY BY COURIER AND THIS WAS ADDRESSED PROMPTLY
THE PRODUCT FOR MY BUDGIE WAS AS DESCRIBED ONLINE, IT ARRIVED CAREFULLY
PACKAGED, I WOULD NOT HESITATE TO ORDER
AGAIN IN THE FUTURE.
My wild birds love bird balls I have to buy 50 every 2 weeks
Made a purchase from wackypets
Very happy, would recommend, I will definitely buy again
First order and delivery was very prompt, definitely would recommend
I placed my first order with "WackyPets" to be honest their was a slight delay with the delivery, because of the industrial action undertaken by CWU/Post Office.
I found Wacky Pets to be a very honest Company which acted with a good sense of Honour and integrity, in dealing with my concerns at the time.
I therefore recommend "Wacky Pets" for all your budgie needs and requirements.
Well done Wacky Pets.
Impressed by the standard of packaging. i ordered some ceramic dog bowls and was worried they would break but they arrived intact will definitely buy again
Order delivered quickly and really well packed. Thank you!
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