WackyPets.co.uk Reviews 36

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

After contacting them to say my order had not arrived l received an apology. They could not find my order when attempting to track it and explained the label might have fallen off. They apologised aga... See more

Company replied

Rated 5 out of 5 stars

I placed my first order with "WackyPets" to be honest their was a slight delay with the delivery, because of the industrial action undertaken by CWU/Post Office. I found Wacky Pets to be a ver... See more

Rated 3 out of 5 stars

It was a quick delivery, but very badly packaged. Very batterd box and the balls were just wrapped in carrier bags. The balls themselves looked nothing like the picture and very sadly...the birds wo... See more

Company replied

Rated 5 out of 5 stars

i ORDERED MY FIRST PURCHASE WITH WACKYPETS I HAD A QUERY WITH REGARD TO THE DELIVERY BY COURIER AND THIS WAS ADDRESSED PROMPTLY THE PRODUCT FOR MY BUDGIE WAS AS DESCRIBED ONLINE, IT ARRIVED CAREFU... See more

Company details

  1. #207 of 266 best companies in Pet shop

Written by the company

Originally we traded as Marion's Pets, Middlesbrough through our shop. In 2008 we went online registered as Wacky Pets, and later closed our shop in order to concentrate on our online sales, and bring our many years of experience in the pet trade to customers across the whole country. We only stock the highest quality items that we have tried and tested over out long trading history. We know our customers love their pets just as much as we do, which is why we take the upmost care when processing all orders placed on our website.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

36 reviews

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Rated 1 out of 5 stars

I have been buying suet balls from…

I have been buying suet balls from Robert Dyas the birds and the squirrel loved them but I found it rather expensive so I decided to purchase 100 Winstons fat balls from Whacky pets through ebay on opening the package their is a strong smell of damp perhaps this is putting the birds off my advice is don't waste your money on this product

25 April 2025
Unprompted review
WackyPets.co.uk logo

Reply from WackyPets.co.uk

We have hundreds of excellent feedback for this item on eBay and our website. We also have many returning customers who have been buying them from us for years and they tell us all the time how much the birds love these fat balls. The fat balls aren't damp. They have a high oil content, which makes them softer than regular fat balls. They also don't contain artificial hardeners, which is why the birds love them so much! We buy these in every two weeks so they are always fresh. Thank you

Rated 5 out of 5 stars

FIVE STAR CUSTOMER SERVICE!

i ORDERED MY FIRST PURCHASE WITH WACKYPETS
I HAD A QUERY WITH REGARD TO THE DELIVERY BY COURIER AND THIS WAS ADDRESSED PROMPTLY
THE PRODUCT FOR MY BUDGIE WAS AS DESCRIBED ONLINE, IT ARRIVED CAREFULLY
PACKAGED, I WOULD NOT HESITATE TO ORDER
AGAIN IN THE FUTURE.

12 June 2023
Unprompted review
Rated 5 out of 5 stars

I placed my first with "WackyPets" to…

I placed my first order with "WackyPets" to be honest their was a slight delay with the delivery, because of the industrial action undertaken by CWU/Post Office.

I found Wacky Pets to be a very honest Company which acted with a good sense of Honour and integrity, in dealing with my concerns at the time.

I therefore recommend "Wacky Pets" for all your budgie needs and requirements.

Well done Wacky Pets.

18 November 2022
Unprompted review

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