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waEV-charge Reviews 

1,393
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 446 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the professionalism and helpfulness of the staff, who provide clear explanations and efficient work. Many reviewers commend the outstanding customer service, noting quick responses, expert advice, and a supportive approach that often goes above and beyond expectations. The product itself is frequently described as reliable and easy to use, with installations being swift, tidy, and carried out by knowledgeable engineers. However, some customers also noted issues with installation scheduling and communication, experiencing delays or needing to chase the company for resolutions. A few other people also felt that the product was unreliable and expressed dissatisfaction with the lack of engineer call-outs for problems.

What people talk about most

Service

Users describe positive interactions with service, highlighting excellent customer service, efficient... See more

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, professionalism, and... See more

Customer service

Consumers find customer service to be exceptionally positive, with many reviewers highlighting the... See more

Product

People report positive experiences with the product, often praising its design, price, and overall... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the ease and clarity of the entire... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mohsin returned all calls when he said he would and sent promptly, clear instructions by email. It was a pleasure dealing with Mohsin who provided instructions that solved the issue and he followed up... See more

Company replied

Rated 5 out of 5 stars

From the first contact with the company I felt a valued customer, really friendly helpful staff who explained everything to me and the timelines on how things would be done. The two guys who did the... See more

Company replied

Rated 5 out of 5 stars

I was almost in despair when my Charger broke down and was replaced. Mohsin Raza virtually attended to me and saw to it that my Charger was back online after numerous attempts to get the old charg... See more

Company replied

Rated 5 out of 5 stars

Amazing company. Been with them nearly 3 years and when I have been in need of support, they have been super responsive and resolved the matter beyond my expectation. Can't rate you guys highly enough... See more

Company replied


Company details

  1. #5 of 31 best companies in Electric vehicle charging station
  2. #2 of 31 best companies in Electrical equipment supplier
  3. #9 of 71 best companies in Electronics Company
  4. #1 of 24 best companies in Electronics manufacturer
  5. #2 of 44 best companies in Energy Equipment and Solutions
  6. #1 of 37 best companies in Green energy supplier

Written by the company

waEV-charge was born in early 2022 with a mission creating future proofed, EV chargers designed for house builders, developers, landlords, and homeowners. Our range of EV chargers can be easily upgraded with future EV technology and with minimal further investment making them ideal for the ever-evolving EV industry. waEV-charge, the next generation of electric vehicle (EV) chargers designed for house builders, developers, landlords, and homeowners, has partnered with EV software specialist, ev.energy, to enable building managers and EV drivers to share smart-charging chargers across multiple tenants, and get reimbursed for costs. The collaboration means commercial property developers and homeowners will have access to fast, cost-effective, greener smart charging technology, while helping to open a network of rentable chargers across the UK, accelerating our transition to EV adoption. waEV-charge’s customers will benefit from being able to recharge on any charger in their shared residential car park, as well as ev.energy’s ‘smart charging’ product feature, which automatically optimises a car’s charging schedule according to when there is low energy demand on the grid, and when energy is cheapest and greenest. Through the ev.energy app, consumers can keep track every charging sessions energy and carbon usage, claim cash rewards from their charging, and even connect to their home solar power for a zero-carbon charge. The average EV driver can save £600 on their energy bills.

waEV-charge EV Smart Chargers

Installed in 7 days...

Request a quote now and have your charger installed in 7 days: https://www.waevcharge.co.uk/quote

Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(1,393)

409 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very happy with my charger

Super quick to install, I phoned on Monday and the charger was fully installed and working by Wednesday 9am, less than 48 hours!
Also very easy to set up with the app, communication was good from the installer and looks neat and tidy. Very happy.

28 January 2026
Unprompted review
waEV-charge logo

Reply from waEV-charge

Thank you Jade, we really appreciate your feedback & review.

Rated 5 out of 5 stars

Excellent product

Easy to book and progress clearly monitored

27 January 2026
waEV-charge logo

Reply from waEV-charge

Thank you, we really appreciate your feedback & review.

Rated 5 out of 5 stars

Easy to book

Easy to book
Quick service
Good communication
Excellent engineers

23 January 2026
waEV-charge logo

Reply from waEV-charge

Thank you Judith, we really appreciate your feedback & review.

Rated 5 out of 5 stars

Excellent team


Excellent team
Superb conversation and regular communication throughout the whole process, from order through to the fit.
I would highly recommend these guys to anyone.
An excellent team: Elliot and his team, Moss R and the Mason engineer were the perfect fit. Thank you so much for all the support throughout , much appreciated. Could not have done it without you!

21 January 2026
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Reply from waEV-charge

Thank you Miriam, we really appreciate your feedback & review.

Rated 5 out of 5 stars

Quick and efficient

Quick and efficient, knowledgeable technicians.

19 January 2026
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Reply from waEV-charge

Thank you Andy, we really appreciate your feedback & review.

Rated 5 out of 5 stars

WaEV charger Installation

Just had the new WaEV charger installed. The engineer was spot on time and installation was very smooth. The engineer explained everything clearly post installation on how to use the charger. Overall a good experience.

22 January 2026
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Reply from waEV-charge

Thank you Nawaz, we really appreciate your feedback & review.

Rated 5 out of 5 stars

It all happened faster than expected

From initial contact to fitting my charger took 1 week. I placed my order on the Friday, received a call on the Monday saying they could fit on Friday. Steve and son arrived as planned at 7.30 and clearly explained what they would do. They were great in asking where we wanted it, and keeping everything clean and tidy. They also waited until I had checked on my car that the charger was fully working before leaving. Overall an excellent experience from WaEV-charge.

16 January 2026
Unprompted review
waEV-charge logo

Reply from waEV-charge

Thank you Andrew, we really appreciate your feedback & review.

Rated 5 out of 5 stars

Excellent Services and Product

I’m very satisfied with the service I have received from waEV. The process was smooth and very quick. I also like the fact that they can offere multiple payment methods to get your EV installed and the prices was unbeatable. The installer was great and very punctual and explained exactly what he was doing and the after support was excellent. I will definitely recommend weEV to my friends and and family.

20 January 2026
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Reply from waEV-charge

Thank you Frank, we really appreciate your feedback & review.

Rated 5 out of 5 stars

Superb service

Superb service - really happy with the service from quite to install. Even got really lucky on the install date getting a cancelled slot a day after everything was finalised. Engineer turned up when he said he would - did a great tidy job and the system works perfectly. Really happy with the service!

13 January 2026
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Reply from waEV-charge

Thank you Nick, we really appreciate your feedback & review.

Rated 5 out of 5 stars

Engineer was great and very informative…

Engineer was great and very informative on how the process works for using the equipment installed would recommend to anyone

16 January 2026
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Reply from waEV-charge

Thank you Malcolm, we really appreciate your feedback & review.

Rated 5 out of 5 stars

Another reason why I love this company

Another reason why I love this company. After two years with this charger I encountered a problem. Completed the support form at 9pm and by 9am the following morning I had some WhatsApp messages and then a phone call offering support and troubleshooting. The response time was brilliant, and the person who called me was professional and friendly. The "fault" wasn't the charger, but the power supply.

13 January 2026
Unprompted review
waEV-charge logo

Reply from waEV-charge

Thank you Damian, we really appreciate your feedback & review.

Rated 4 out of 5 stars

Service was great

Service was great, everything on time and we'll fitted. Unfortunately Fuse energy says they are not compatible with waev chargers, now have to switch supplier, pay a penalty and wait a couple of weeks before I can get on a cheap tariff.

15 January 2026
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Reply from waEV-charge

Thank you Steven, we really appreciate your feedback & review.

Rated 5 out of 5 stars

The installation guy Josh was…

The installation guy Josh was fantastic, as was Elliot. Fantastic service throughout. Installed within a week of ordering. Highly recommend WaEV charge

14 January 2026
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Reply from waEV-charge

Thank you Tracy, we really appreciate your feedback & review.

Rated 5 out of 5 stars

A real credit to wave

....arrived at the given time and got down to work immediately. Was friendly and approachable and very helpful. A credit to wave.

12 January 2026
waEV-charge logo

Reply from waEV-charge

Thank you David, we really appreciate your feedback & review.

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