Banner for waEV-charge

waEV-charge Reviews 1,384

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 444 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the speed and transparency of the process from start to finish. The staff is frequently described as brilliant, professional, and helpful, providing expert advice and going the extra mile to ensure satisfaction. Many reviewers emphasize the outstanding customer service, noting quick responses, clear explanations, and a supportive approach even when issues arise that are not directly related to the product. The product itself is well-regarded for its ease of use and reliable performance, with installations often completed efficiently and to high standards. However, some people were dissatisfied with communication and service, mentioning issues with installers, delays, and a lack of resolution for specific problems. A few other people also felt that they had to actively chase the company for assistance, especially when communicating through subsidiaries.

What people talk about most

Service

People report positive experiences with service, often highlighting the efficiency, professionalism, and... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Customer service

Reviewers mention positive feedback about customer service, with many describing it as exceptional, superb,... See more

Product

Clients share positive opinions on the product, with many recommending it due to its quality, ease of use,... See more

User experience

Users describe positive interactions with the overall user experience, often highlighting the process as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was almost in despair when my Charger broke down and was replaced. Mohsin Raza virtually attended to me and saw to it that my Charger was back online after numerous attempts to get the old charg... See more

Company replied

Rated 5 out of 5 stars

From start to finish the process was speedy and transparent. I received a text the day before installation confirming a time. Steve turned up bang on time and was brilliant, despite working in the s... See more

Company replied

Rated 5 out of 5 stars

Gave expert advice after my EV Charger suppler tried to get me to buy a new charger at over £600 when the one they installed 4 years ago failed. Joe advised that in all probability the circuit break... See more

Company replied

Rated 5 out of 5 stars

Initially there was a problem with the installer letting them and me down but Elliot could not have been more helpful in getting the situation resolved. He pulled out all the stops to get the charger... See more

Company replied


Company details

  1. #4 of 32 best companies in Electric vehicle charging station
  2. #1 of 33 best companies in Electrical equipment supplier
  3. #7 of 69 best companies in Electronics Company
  4. #1 of 23 best companies in Electronics manufacturer
  5. #2 of 43 best companies in Energy Equipment and Solutions
  6. #1 of 37 best companies in Green energy supplier

Written by the company

waEV-charge was born in early 2022 with a mission creating future proofed, EV chargers designed for house builders, developers, landlords, and homeowners. Our range of EV chargers can be easily upgraded with future EV technology and with minimal further investment making them ideal for the ever-evolving EV industry. waEV-charge, the next generation of electric vehicle (EV) chargers designed for house builders, developers, landlords, and homeowners, has partnered with EV software specialist, ev.energy, to enable building managers and EV drivers to share smart-charging chargers across multiple tenants, and get reimbursed for costs. The collaboration means commercial property developers and homeowners will have access to fast, cost-effective, greener smart charging technology, while helping to open a network of rentable chargers across the UK, accelerating our transition to EV adoption. waEV-charge’s customers will benefit from being able to recharge on any charger in their shared residential car park, as well as ev.energy’s ‘smart charging’ product feature, which automatically optimises a car’s charging schedule according to when there is low energy demand on the grid, and when energy is cheapest and greenest. Through the ev.energy app, consumers can keep track every charging sessions energy and carbon usage, claim cash rewards from their charging, and even connect to their home solar power for a zero-carbon charge. The average EV driver can save £600 on their energy bills.

waEV-charge EV Smart Chargers

Installed in 7 days...

Request a quote now and have your charger installed in 7 days: https://www.waevcharge.co.uk/quote

Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,384)

400 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This genuinely might be the best EV…

This genuinely might be the best EV company to date.

Consistently go the extra mile and do nothing but fully support your needs and requirements constantly.

Big thank you Elliot tonight for all his help and fixing things promptly.

And thank you to the whole Waev team for being absolutely incredible always.

Nothing but praise!

4 February 2026
Unprompted review
waEV-charge logo

Reply from waEV-charge

Thank you Connor, we really appreciate your feedback & review.

Rated 5 out of 5 stars

Great service

Great service, Josh the Engineer was excellent! Job done professionally and quickly, meaning downtime was minimal.
Many Thanks
Steve Mason
Director

3 February 2026
waEV-charge logo

Reply from waEV-charge

Thank you Steve, we really appreciate your feedback & review.

Rated 5 out of 5 stars

Great customer service

Great customer service, clear communication and fast install with flexible date options, fast track and pay with instalments which are entirely flexible based on how much deposit you want to put down. The charger is very easy to use, links straight to WiFi and took less than a minute to set up which the install guy did. Charger unit was delivered free to house the day before and the installer had the cable with him to link from electric meter cupboard to desired wall location, you give an idea of how many meters of cable thats likely to take and as part of your initial assessment, its all captured on video and pics from your phone. Highly recommend WAEV for installing a car charger point

29 January 2026
waEV-charge logo

Reply from waEV-charge

Thank you Edward, we really appreciate your feedback & review.

Rated 5 out of 5 stars

Excellent service in terms purchase of…

Excellent service in terms purchase of the charger, the installation and general communication. Josh did an amazing job with the installation and went out of his way to ensure the best solution. Highly recommended.

30 January 2026
waEV-charge logo

Reply from waEV-charge

Thank you, we really appreciate your feedback & review.

Rated 5 out of 5 stars

Great customer service and quick…

Great customer service and quick response to emails, highly recommended company, easy to use website too

30 January 2026
Unprompted review
waEV-charge logo

Reply from waEV-charge

Thank you Sarah, we really appreciate your feedback & review.

Rated 5 out of 5 stars

Best place to get a charger from

Recently got a charger from this company at very reasonable price. The process was very quick from start to the end. Moss was very helpful and managed to answer all my questions and helped me setup everything. Excellent service!

30 January 2026
Unprompted review
waEV-charge logo

Reply from waEV-charge

Thank you Emil, we really appreciate your feedback & review.

Rated 5 out of 5 stars

1st class

Fast, efficient, exactly what I wanted. The installer was 1st class too

30 January 2026
waEV-charge logo

Reply from waEV-charge

Thank you Ian, we really appreciate your feedback & review.

Rated 5 out of 5 stars

Top EV charger 👌🤩🤩🤩🤩🤩

Absolutely perfect job done by a lad called jack, only took an hour…
Had a slight problem with the charger, but contacted the team, done within minutes and up and running.
Can’t fault this company🤩🤩🤩🤩🤩

29 January 2026
waEV-charge logo

Reply from waEV-charge

Thank you Neil, we really appreciate your feedback & review.

Rated 5 out of 5 stars

The best best customer service of any…

The best best customer service of any company I have ever experienced. Contracted on whatapp quite late at night and yet a friendly voice at the end of the phone being able to help me support me but most of all listen to what was wrong so we could get out sorted I have to mention that this was also very very late at night most people are in bed. Customer service and knowing your product is how you get loyal customers, and these guys definitely know what they’re chatting about!! Thank you again for saving a super stressed overtired mum !

28 January 2026
Unprompted review
waEV-charge logo

Reply from waEV-charge

Thank you David, we really appreciate your feedback & review.

Rated 5 out of 5 stars

Just had my waEV charger installed and…

Just had my waEV charger installed and it looks brilliant, from ordering it to fitting took 5 days and the lad who fitted it done a very good professional job 10/10. waEV keep you informed with texts and emails so your not kept in the dark thank you very much the waEV team.

28 January 2026
waEV-charge logo

Reply from waEV-charge

Thank you David, we really appreciate your feedback & review.

Rated 5 out of 5 stars

Very happy with my charger

Super quick to install, I phoned on Monday and the charger was fully installed and working by Wednesday 9am, less than 48 hours!
Also very easy to set up with the app, communication was good from the installer and looks neat and tidy. Very happy.

28 January 2026
Unprompted review
waEV-charge logo

Reply from waEV-charge

Thank you Jade, we really appreciate your feedback & review.

Rated 5 out of 5 stars

Excellent product

Easy to book and progress clearly monitored

27 January 2026
waEV-charge logo

Reply from waEV-charge

Thank you, we really appreciate your feedback & review.

Rated 5 out of 5 stars

Easy to book

Easy to book
Quick service
Good communication
Excellent engineers

23 January 2026
waEV-charge logo

Reply from waEV-charge

Thank you Judith, we really appreciate your feedback & review.

Rated 5 out of 5 stars

Excellent team


Excellent team
Superb conversation and regular communication throughout the whole process, from order through to the fit.
I would highly recommend these guys to anyone.
An excellent team: Elliot and his team, Moss R and the Mason engineer were the perfect fit. Thank you so much for all the support throughout , much appreciated. Could not have done it without you!

21 January 2026
waEV-charge logo

Reply from waEV-charge

Thank you Miriam, we really appreciate your feedback & review.

Rated 5 out of 5 stars

Quick and efficient

Quick and efficient, knowledgeable technicians.

19 January 2026
waEV-charge logo

Reply from waEV-charge

Thank you Andy, we really appreciate your feedback & review.

Rated 5 out of 5 stars

WaEV charger Installation

Just had the new WaEV charger installed. The engineer was spot on time and installation was very smooth. The engineer explained everything clearly post installation on how to use the charger. Overall a good experience.

22 January 2026
waEV-charge logo

Reply from waEV-charge

Thank you Nawaz, we really appreciate your feedback & review.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look