Tried to sign up our 7 person auto shop as we needed a new solution. Took well over a month until we were even ready although we promptly gave all information requested. The enrollment process was s... See more
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See what reviewers are saying
We are a small non-profit. When things are going well, there are no issues. Easy to use and straight forward site tools. When things go wrong, support is lacking. We needed to generate ROEs for two se... See more
Easy to use, always the team is available if a problem appears, answering in a very timely manner. Reasonable price. I found this software is the most user-friendly. With clear reports. With time I... See more
Company replied
We’ve been using Wagepoint since 2018, and I can confidently say they’ve been one of the most reliable partners in our business. Their platform makes payroll ridiculously simple—clean interface, intui... See more
Company details
Written by the company
Simple payroll software built just for small businesses and backed by the world's friendliest team. Wagepoint is simple cloud-based payroll software built just for small businesses of all industries and the accounting and bookkeeping partners who support them. Backed by the world’s friendliest team, Wagepoint is always supportive, never stuffy and refreshingly human. We make payroll magic happen for more than 30,000 small businesses, accountants and bookkeepers across Canada.
Contact info
Suite #1110, 240-70 Shawville Blvd. SE, T2Y 2Z3, Calgary, Canada
- 1-877-757-2272
- sales@wagepoint.com
- wagepoint.com
3.4
Average
273 reviews
Replied to 22% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very responsive with any issues or…
Very responsive with any issues or problems! Easy to use and effective!
9 March 2022
Reply from Wagepoint
Paul, we are so happy to hear that your payroll experience has been easy. That's the way it should be :) Thank you very much for the review.
Super user friendly for everyone!
24 February 2022
Reply from Wagepoint
This puts a smile on our face! From the worlds friendliest payroll team, thank you so much for you review.
Amazing Service
Wonderful customer service and user-friendly website. Our experience as a new corporation has been great with Wagepoint. Thank you.
23 February 2022
Reply from Wagepoint
Richard, we are so glad that your experience has been nothing but great! Thank you very much for your review.
Wagepoint makes Payroll simple
Wagepoint makes Payroll simple
I can not say enough good about Wagepoint. It saves me hours every payroll, it is incredibly simple to use and the support is amazing.
16 February 2022
Reply from Wagepoint
Stop it Kristin, you are making us Blush. Thank you so much for your review and endless support.
I've been a Wagepoint customer for four…
I've been a Wagepoint customer for four years and I've found the product to be exactly what I need as a small business. When I've had questions, I've received excellent customer service. Thank you!
15 February 2022
Reply from Wagepoint
No Brenda, Thank you! We are so appreciative of your review and thank you so much for being a loyal customer over the past 4 years.
Reliable and affordable payroll…
Reliable and affordable payroll software.
I am a professional accountant and have been recommending Wagepoint to clients for several years now. It does everything the larger and better known payroll providers do, but at a more affordable price for smaller enterprises.
I found customer support to be reliable. I usually correspond with them via email and they respond within 24 hours.
12 February 2022
Great costumer services and very user…
Great costumer services and very user friendly aplication.
11 February 2022
Everything very satisfactory Thank you
11 February 2022
Service response time
Wagepoint,
I am totally happy with the level of service that I receive from Wagepoint.
Response time to my requests for support, seems to be best when I send an email directly to support. The phone message request for service, is poor.
When we do connect, all issues are resolved with a written response, that is supported with a sequenced explanation. To keep this customer extremely happy, please do not ask me in the future, to write a written review of your services.
A few multiple choice questions would be fine.
Keep up the good work
Joe
11 February 2022
Very Easy and reliable!
11 February 2022
Well done guys!
Extremely glad that I decided to give Wagepoint a chance in helping with my companies payroll!
The fact that it submits ROE and T4’s is an added bonus!
11 February 2022
They are great when you need help
They are great when you need help. They respond as fast as they can. Got me out of a pickle a few times
11 February 2022
Great team to work with always ready to…
Great team to work with always ready to help and on point.
11 February 2022
Using wagepoint is easy and fast
Using wagepoint is easy and fast. If you have a technical problem you get an answer almost immediately. And on top of everything the people are really nice and comprehensive.
11 February 2022
Great platform
It is a great platform that makes doing payroll easy and generating T4's a simple process. I love also that it remits to the government for you. It does seem to be a bit pricier than some other platforms.
11 February 2022
All my questions were answered quickly
10 February 2022
Help is readily available when needed
Help is readily available when needed. Peace of mind always.
10 February 2022
Very happy with the program and the…
Very happy with the program and the support I get.
10 February 2022
Great for new businesses
Amazing prompt service, program easy to use. VERY good for new businesses that are not 100% sure on how payroll should flow. Best program I use as a new business owner
10 February 2022
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