WagJag.com Reviews 

107
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 48 reviews, reviewers had a great experience with this company, consistently sharing positive feedback about their overall shopping satisfaction. Customers frequently mention that the support staff is exceptionally friendly, responsive, and always ready to assist with any questions or concerns that might arise. Shoppers truly love the fantastic variety of goods, including excellent meat selections and wonderful restaurant deals available at great prices every day. However, some customers also noted occasional issues with delivery delays or instances where support teams were difficult to reach promptly. A few reviewers also experienced frustrating difficulties when trying to secure refunds or replacements for damaged items or missing orders.

What people talk about most

Product

Users describe ambiguous interactions with product, as many reviewers express great satisfaction with... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting fast and efficient... See more

Price

People report positive experiences with price, highlighting great deals and consistently good costs over... See more

Quality

Customers expressed great satisfaction with the overall quality, highlighting that the vast majority of... See more

Service

Consumers find service to be a great experience, expressing happiness and stating they could not ask for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Im allways comfertable with wag jag.becoz they r allways their to help us.thats why I feel very comfertable when I buy deal with wag jag.the customer service super friendly. Love wag jag team.tgank u... See more

Rated 5 out of 5 stars

I bought a voucher for a chicken place in Kitchener. However when we got there, they wouldn’t honour the voucher. No big deal, we ordered and paid because I knew wagjags policy of refunds if necess... See more

Rated 5 out of 5 stars

I think what I appreciate the most from WagJag is their commitment to customer satisfaction. I have been with WagJag for a long time now and while every product you might order from them may not be pe... See more

Rated 5 out of 5 stars

I love WagJag and have always had good experiences. My only complaint is I wish they could find a pick up location in Hamilton for meat and seafood orders. We live in Port Dover and the two location... See more


Company details


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4.2

Great

TrustScore 4 out of 5

107 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 48 hours

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4.2

All reviews

(107)

48 reviews in the last 12 months

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Rated 5 out of 5 stars

Customer Service is Who WagJag are!

I think what I appreciate the most from WagJag is their commitment to customer satisfaction. I have been with WagJag for a long time now and while every product you might order from them may not be perfect for you, they do their best to make it right. Sometimes an article of clothing might not be what was specified but then WagJag has always compensated me for it. Their customer service is excellent.

9 May 2026
Unprompted review
Rated 5 out of 5 stars

WagJag

I have been a customer of WagJag for years. I am also a repeat customer of their meats and the deal on the Edgewater Park Lodge. The customer service, products, quality, delivery and prices and deals offered are consistently good quality. When problems have arisen, customer service comes up with remedies and are fast and efficient.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Great Deal!

Purchased a number of coupons for the special at Hibachi. The deal was great and the restaurant did not disappoint.

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Love WagJag

I love WagJag and have always had good experiences. My only complaint is I wish they could find a pick up location in Hamilton for meat and seafood orders. We live in Port Dover and the two locations they have for pick up are quite a distance for us to travel. I go to Etobicoke frequently so I do pick up at The Butcher Shoppe for meat. We love their variety of meat which has always been very good,

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Mensha is the best

Mensha is the best. She goes beyond anyone to understand and help. We have had two occasions to talk to her and she excelled in her duties. Excellent work Mensha. Keep the good work up

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Wagjag is the best!

There were no issues.
My problem was immediately taken
care of, unlike groupon, who will fight you for days yet knowing they're wrong.
Stick with Wagjag. The Best.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Happy with the website.

I never had any issues with the website. Always seem to get good product choices and at a very good price. Would be good if there was more choices. I very happy with the easy os use of this website. Thanks

18 February 2026
Unprompted review
Rated 5 out of 5 stars

So far so good

I have made a few purchases,good prices and all went well with delivery. Just wish there were local deals for Montreal restaurants, spas and activities

9 April 2026
Unprompted review
Rated 4 out of 5 stars

I have used this service many times

I have used this service many times ! But have recently had a problem where the product was not delivered, trying to resolve the issue seems to be problematic, I will see how they respond before making any further purchases … after contacting about problem they have now denied my product refund saying it was delivered… so beware
Update: item ordered was sent expedited delivery , I feel they made a good effort to fix the problem.

7 March 2026
Unprompted review
Rated 4 out of 5 stars

Happy with products

I am very happy with all the products and restaurant deals I have used in the past. I will continue to shop thru WagJag. I would have given them a 5 but the products take a long time to reach me. I do understand that they rely on the postal service and that is something they can't control. Keep up the good work WagJag ❤️❤️❤️

7 February 2026
Unprompted review
Rated 5 out of 5 stars

Great Canadian Deals Are Back

I heard WagJag is under new management, so I decided to start using them again. I really like supporting Canadian companies, especially since Groupon isn’t Canadian. Recently I saved 50% at one of our favourite Toronto restaurants and also found a great deal on a local spa for my wife. Both were excellent experiences and as a bonus I noticed they just launched a great loyalty program.

10 February 2026
Unprompted review
Rated 1 out of 5 stars

WagJag has given up on the whole Niagara Region

Used to purchase beef consistently for years. Used to be able to pick it up at several different UPS stores, then I was forced to go to the Penguin pickup, then that closed. It’s been several years now and WagJag has made no effort to find a new pickup location for the whole Niagara Region, huge market that they are shutting out on and we pay the price for it. At least go back to the UPS stores…

5 March 2026
Unprompted review
WagJag.com logo

Reply from WagJag.com

Hi, Jason! Thank you for being a longtime supporter and for the review. We're just as disappointed as you are that Penguin Pick Up has chosen to discontinue their Cold Storage availability.

Rest assured that we have been doing everything in our power to bring back Pick Up as a convenient and wide-reaching option for all of our loyal Grocery customers, including approaching UPS stores. We love the convenience of pick up, too!

Rated 5 out of 5 stars

I have been a long time customer of…

I have been a long time customer of WagJag and always had all my orders delivered promptly and as advertised, their customer service department is always available and efficient, I’ve referred a few of my friends and they too have been happy with all their orders.

4 March 2026
Unprompted review

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