I absolutely love this water and the company! Our second time ordering, we never received our order and found out the box was damaged while being shipped! They had a replacement sent out the next day... See more
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We ordered two dozen one-liter bottles. They arrived quickly, but one box containing a dozen bottles was damaged and half of one bottle had leaked out soaking and weakening the box. We live in t... See more
I'm required by my nephrologist to drink 64 ounces of water per day. Drinking Waiakea makes it easy. There is no bloating and filling feeling from drinking that much water. I feel energized right afte... See more
My mom and I have been watching are warriors games. We been seeing Klay Thompson #11 drinking this water called Waiakea in commercials promoting about it. So we wanted to try it so we ordered on S... See more
Company details
About Waiākea
Information provided by various external sources
Waiakea Hawaiian Volcanic Water
Completely isolated from the rest of the world, Waiākea® offers purity in its ultimate form. Located just outside the quiet town of Hilo and surrounded by rich, bio-diverse forest preserves, a deep well source sits at the eastern base of the Mauna Loa volcano, one of the purest environments on Earth. Originating atop the volcano as rain and snowmelt – the water slowly filters through thousands of feet of porous, volcanic rock, re-emerging at the surface as refreshingly crisp, naturally alkaline water. Created in 2012, Waiakea was made with the purpose of being the first premium sustainable bottled water of its kind. Putting people and planet before profit, Waiākea is a naturally alkaline, Hawaiian volcanic water, that gives clean water with each purchase.
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Best bottled water I’ve ever tastes
Water i actually enjoy drinking
This water in amazing and doesnt set off my acid reflux. Super quick shipping too!
fast shipping and great taste!
This is the best tasting and refreshing…
This is the best tasting and refreshing water I’ve ever had. So clean and crisp.
Great Water
The package was in great condition and the taste is refreshing. I was nervous that I'd have a leaking package but everything arrived in great condition and the taste was the same as the bottles I get from the store.
I absolutely love this water and the…
I absolutely love this water and the company! Our second time ordering, we never received our order and found out the box was damaged while being shipped! They had a replacement sent out the next day and were so helpful in the process! We won’t order from anyone else! Absolutely worth ordering!! Super fresh and hydrating, best water on the market!
Easy to order
Best water
I received my first shipment of the best water on the planet earth. Shipping was quick. I got 2 boxes delivered and one box was full and the other was missing 2 bottles of water.
The water is smooth with no aftertaste
The water is smooth with no aftertaste, so I saturated on a subscription program. The program is simple to deal with, and when shipping destroys a case or looses it, Waiakea steps up quickly for the replacement! Love your water and the company!
Delivery came really fast!
In my first shipment
In my first shipment, 2 bottles had been broken, and leaked all over the box. When I picked the box up from my porch, the entire bottom of the box fell out and the water went tumbling all over my sidewalk, breaking 3 more bottles. I realize you cannot necessarily control the delivery service, but perhaps better packing?

Reply from Waiākea
Your Waters are amazing
Your Waters are amazing! I know travels from Hawaii to the east coast USA. However need to get a better shipping company or package tighter in order not to get bottles damaged.

Reply from Waiākea
First Waiakea shipment.
Great responsiveness from Waiakea on my order from start to finish. Good value. My only complaint is that the freshness of water from bottle to bottle is not consistent. Roughly 20% of the several bottles I've purchased are lacking in taste from a typical bottle. I can tell the difference. Fix this, and Waiakea will have a 5 star product.
The best way to start and finish your day
I ordered water, sparkling water and coffee. The order was processed and delivered quickly. The sparkling water is my favorite. The coffee is the best without adding anything. The water makes coffee even better. Couldn’t be more happy.
It just different
It just different I see mine purchase this product the old water I give it to mine 🪴
I really liked the huge box of water
I really liked the huge box of water. I was put off by the 6 pack of bottled water, every one was damaged. Water tastes way better than most on the shelves. Still my only go to. Would I order online again, probably not.
15L box
Had difficulty getting the faucet thingy out of the box. Water taste a bit flat compared with other spring type water.

Reply from Waiākea
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