While leary of being tracked online, I am enjoying being tracked and being more physical. The tai chi lessons would be more helpful if before specific movements, they were shown more slowly. Sometime... See more
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I signed up for the basic for a beginner, and I honestly found it to be challenging for me because I have advanced roto scoliosis. Anything where I have to twist or swing my body left or right is ver... See more
Company replied
I feel way more energetic after my workout. Having the workouts be fairly short is a great incentive to do them. I'm 77, so some of the movements seem a little too fast-paced for me, but I just do t... See more
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I love the accountability and the incentives each day to keep pressing forward. I really like the different styles of workouts that I can choose from too. I have medical conditions that don't allow... See more
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Company details
Written by the company
WalkFit is on a mission to promote a healthier and happier lifestyle for everyone, regardless of age, fitness level, or background. Our goal is to make fitness accessible and enjoyable through simple walking plans and weight-loss tracking tools. By offering personalized walking programs, progress tracking, and fun challenges, WalkFit helps users build healthy habits and achieve their goals. Whether you’re walking outdoors or indoors, our app is designed to support your journey toward improved health, fitness, and well-being. At WalkFit, we believe that every step counts toward a better you.
Contact info
Karaiskaki 13, 3032, Limassol, Cyprus, 3032, Limassol, Cyprus
- https://contact-us.welltech.com/walkfit.html?source=trustpilot
- walk-fit.io
4.0
Great
7k reviews
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Costing me lots more money. Stop taking money when not due.
This company keep taking big sums on money twice in one month. I got refund. Then they have started again taking more big sums - I’m fed up this happening.. have to again demand monies back.
22 July 2026
Unprompted review
Reply from WalkFit
Hi Virginia,
Thanks for sharing your feedback.
We're really sorry to hear about your experience, and we completely understand your frustration. To resolve this promptly, please reach out to me at kate.support@walk-fit.io with the subject line "TP review". I’ll review your details and address the issue as quickly as I can.
Thank you for bringing this to our attention.
– Kate, WalkFit
At my pace
The app matched the exercises to my ability right now, and I feel like the time frame is perfect for starting over. Is giving me a feeling of confidence that I haven't felt in sometime.
15 July 2026
Reply from WalkFit
Hi there,
Thank you for your feedback! It's wonderful to know that the app matches your abilities and is helping to boost your confidence. If you need any further assistance, feel free to reach out to me at kate.support@walk-fit.io.
– Kate, WalkFit.
is what it says it is
I think for the most part the program is as stated. A quick way to move. With a goal of increasing your stamina and length of workout. There have been a few videos that end with what seems to be a cardio and not a cool down. I like that its quick and can sometimes just throw it in in a busy day.
14 July 2026
Reply from WalkFit
Hello!
Thank you for taking the time to share your experience. We're glad to hear you're enjoying the quick workouts and that they fit into your busy schedule.
We also appreciate your feedback about the workout endings. We're always looking to improve, so your input is truly helpful.
If you ever have any questions or need assistance, please feel free to contact me at kate.support@walk-fit.io with the subject line "TP review".
– Kate, WalkFit
I never intended to sign up for a…
I never intended to sign up for a subscription, but I was charged and then denied a refund. My experience with the billing process was frustrating, and I felt the subscription terms were not made clear. Based on this experience, I would not recommend this business at all!!
22 July 2026
Unprompted review
Reply from WalkFit
Hi Ann!
Thank you for sharing your feedback with us. I'm sorry you’ve had a negative experience with your plan’s auto-renewal. To make things easier for our users, subscriptions automatically renew, so there's no need to manually update your plan. However, I recognize that this may have led to some misunderstanding in your case, and I truly apologize for that.
We’ll be in touch shortly via email to go over everything and offer further assistance.
– Kate, WalkFit
Very Friendly Exercise Plan
It is very easy to use and to go at your own pace which I really like. I can easily keep track of my exercise and just plan it the way I want.
15 July 2026
Reply from WalkFit
Hi Marjan,
Thank you for your feedback! We're so glad to hear you find the exercise plan friendly and that it allows you to work at your own pace. It’s wonderful that you enjoy the tracking feature and personalized planning. If you need any further assistance, feel free to reach out at kate.support@walk-fit.io.
– Kate, WalkFit.
Great app to help stay on track
15 July 2026
Reply from WalkFit
Hi Scott,
Thank you for your wonderful feedback! It's great to hear that our app is helping you stay on track. If you ever have any questions or need further assistance, feel free to reach out at kate.support@walk-fit.io.
– Kate, WalkFit.
I don’t enjoy the workout videos
I don’t enjoy the workout videos. The workouts don’t sink with my Apple Watch.
14 July 2026
Reply from WalkFit
Hi there,
We appreciate your feedback and are sorry that things haven’t gone as hoped. We aim to make the app beneficial for every user, and we’re here to listen to any issues you’ve encountered. I'd like the opportunity to address this fully, so I'll be following up via email soon to help find a solution.
– Kate, WalkFit
I contacted Walkfit to put my account…
I contacted Walkfit to put my account on hold following fracturing fibula and right ankle. A 3 month payment was taken from my account without any confirmation or permission for a payment. usually with apple payments you receive an email confirming you want to continue with the app account. . Now you say it takes up to 10 days to recover the payment. this is really not acceptable as i had requested the app to be put on hold until my full recovery 8 weeks ago
22 July 2026
Unprompted review
Reply from WalkFit
Hello there,
We appreciate you taking the time to let us know about your experience and are sorry that it hasn’t been a positive one. We're dedicated to providing helpful and meaningful support, so it's important that we hear about it and make sure your concerns are addressed. We’ll be in touch shortly via email to go over everything and offer further assistance.
– Kate, WalkFit
This is a fantastic App
This is a fantastic App! Easy to use. Totally worth it! You get motivated to get moving every day. You are able to see your progress. The workouts are tailored to get you started and gradually increase in intensity. The instructors motivate you to do your best.
22 July 2026
Reply from WalkFit
Hi there,
Thank you for your feedback! We're delighted to hear you find the app fantastic and easy to use. It's wonderful that it motivates you daily, helps you track your progress, and features inspiring instructors. If you need any further assistance, feel free to reach out at kate.support@walk-fit.io.
– Kate, WalkFit.
I love the fact that it records my…
I love the fact that it records my steps, downside is that I don't always carry my phone since I have a smart watch and you have to download another app to use that, so I just enter the steps later, if I remember. I also like the other options of workouts. The part that made me cancel the app is the cost, I hoped I could do the 28 day workout I bought for $9.99 more than once. That is not true, the rate to keep it goes up to$39.99 a month to continue to have access.
15 July 2026
Reply from WalkFit
Hi there,
Thank you for your feedback! It's wonderful to hear that you enjoy tracking your steps and exploring our workout options. However, I understand your concerns about the pricing and needing a separate app for your smartwatch. Your insights are truly valuable, and we are always looking for ways to improve the user experience. If you have any further questions or need assistance, feel free to reach out at kate.support@walk-fit.io.
– Kate, WalkFit.
Motivating
Motivating, keeping track of building steps, knowing and being reminded of what you have done/not completed, wanting to succeed day to day
15 July 2026
Reply from WalkFit
Hi Cherryl,
Thank you for your feedback! It's wonderful to know that the app motivates you and helps you track your progress. Your commitment to succeeding every day is truly inspiring! If you ever need further assistance, feel free to reach out at kate.support@walk-fit.io.
– Kate, WalkFit.
Done already?!
I had been thinking about doing this for a while and finally decided to give it a try. I like the tai-chi walking workouts. I have only been doing it a couple of weeks but they are short and challenging enough for a 62 year old who hasn’t worked out in years. When I think I don’t want to do it today, I just go ahead and click on it and a few minutes later I am thinking, “Done already?!” Nice!
14 July 2026
Reply from WalkFit
Hi Christina,
Thank you for your feedback! We're thrilled to hear you're enjoying the tai-chi walking workouts and that they fit well into your routine. It's wonderful that you're feeling accomplished so quickly, especially after getting back into working out. Your commitment is truly inspiring! If you need any further assistance, feel free to reach out at kate.support@walk-fit.io.
– Kate, WalkFit.
Reply from WalkFit
Hi S. Moffett,
Thank you for your feedback! It's wonderful to hear that WalkFit is keeping you motivated and that you enjoy the 8-minute workouts. If you have any questions or need further assistance, feel free to reach out to me at kate.support@walk-fit.io.
– Kate, WalkFit.
Motivates me to get up and get going.
14 July 2026
Reply from WalkFit
Hi Belinda,
Thank you for your feedback! It’s wonderful to know that our app motivates you to get up and get going. Your enthusiasm truly inspires us. If you ever have more thoughts to share or need assistance, feel free to reach out at kate.support@walk-fit.io.
– Kate, WalkFit.
Rip off
Paid £9.99 for the app which i really enjoyed. Suddenly £39.99 taken for something I didn't authorise. This is a scam. Would advise people not to sign up. There are better programmes out there.
Sadly, due to illness I'm unable to continue but its been impossible to cancel. So a trial has cost me £50!!
Have cancelled payment. AVOID!
17 July 2026
Unprompted review
Reply from WalkFit
Hello Sue,
I regret the confusion surrounding your plan’s auto-renewal and payment. I completely understand how this could be frustrating for you.
Subscriptions are automatically renewed to simplify things for our users. But I see that there was some misunderstanding here.
To resolve this promptly, please reach out to me at kate.support@walk-fit.io with the subject line "TP review". I’ll review your details and address the issue as quickly as I can.
Thank you for bringing this to our attention.
– Kate, WalkFit
Customer Service responded after title saying have your lawyer approve first!
Update: It took a very long chat session to finally get help and honestly I don’t know how it happened. But I did receive a refund for $39.99. I kept the same rating so people who read the reviews will see this.
I would like a refund and it is next to impossible to speak with a live agent. The chat is a useless vicious cycle of non responses. I asked for copies of my agreement but was told they don’t exist. Then I was told to find it through the app which still doesn’t help.
If anyone is considering using this app and paying money then you should take screenshots of the agreement and fully understand what “you are not really signing”.
20 July 2026
Unprompted review
Reply from WalkFit
Hi Mary!
I’m really sorry to hear about your experience. We've reached out to you via email from support@walk-fit.io to address your concerns.
Please check your inbox (and spam folder) for our response. If you haven’t received our email or need further assistance, please let me know.
Thank you for your patience and understanding.
– Kate, WalkFit
Not really losing much weight with my…
Not really losing much weight with my walks or workouts
14 July 2026
Reply from WalkFit
Hello Mary!
Thank you for sharing your feedback. We understand how disappointing it can feel when you're not seeing the results you hoped for. Everyone's progress is different, and factors like consistency, nutrition, and lifestyle can all play a role.
If you have any questions or need further assistance, please feel free to contact me at kate.support@walk-fit.io with the subject line "TP review".
– Kate, WalkFit
The quality of app was excellent but…
The quality of app was excellent but when l found due to ill health that l could not continue they very kindly refunded me, which was much appreciated. A great company.
21 July 2026
Unprompted review
Reply from WalkFit
Hi Mrs Parrott,
Thank you for your feedback! It's wonderful to hear that you found the app quality excellent and appreciated the refund process during your health challenges. Your experience matters to us, and we wish you all the best on your journey to better health. If you need further assistance, feel free to reach out at kate.support@walk-fit.io.
– Kate, WalkFit.
Routine is good but it would help to…
Routine is good but it would help to know when one exercise is finishing and the next one is starting instead of constantly looking at the screen
14 July 2026
Reply from WalkFit
Hello!
Thank you for your feedback.
We appreciate your suggestion. We understand how helpful it would be to have clearer audio cues when one exercise ends and the next begins, so you don't have to keep looking at the screen. We'll be happy to share your idea with our team as we continue improving the app. If you have any questions or need further assistance, please don’t hesitate to reach out to me at kate.support@walk-fit.io with the subject line "TP review".
– Kate, WalkFit
Reply from WalkFit
Hi Ms Francis,
Thank you for your feedback! It's wonderful to hear that you find everything easy to manage. If you have any questions or need further assistance, feel free to reach out at kate.support@walk-fit.io.
– Kate, WalkFit.
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