WalkFit has been a great addition to my daily workout routine. I’m a 70 YO W and I find I can keep up with the exercises and I appreciate the fact that it’s low impact. I use a recumbent bike, then st... See more
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Review summary
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I like the gradually and smooth exercises. I like seeing 2 different models exercising but think that I would follow it better with one model on a wider screen. The blousy top and wide-legged pants di... See more
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I was charged for the subscription after having never used the app and being unable to download it. This has now been reversed, so I am happy with this company, though I did waster £15 with the initi... See more
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The only issue I have had is not with your app, it’s with the weather. At 74 years old and having respiratory issues, the high temps and air quality the last 3 days have prevented me from walking. Tom... See more
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Company details
Written by the company
WalkFit is on a mission to promote a healthier and happier lifestyle for everyone, regardless of age, fitness level, or background. Our goal is to make fitness accessible and enjoyable through simple walking plans and weight-loss tracking tools. By offering personalized walking programs, progress tracking, and fun challenges, WalkFit helps users build healthy habits and achieve their goals. Whether you’re walking outdoors or indoors, our app is designed to support your journey toward improved health, fitness, and well-being. At WalkFit, we believe that every step counts toward a better you.
Contact info
Karaiskaki 13, 3032, Limassol, Cyprus, 3032, Limassol, Cyprus
- https://contact-us.welltech.com/walkfit.html?source=trustpilot
- walk-fit.io
4.0
Great
7k reviews
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Good, but
I experience many glitches in the viewing such as breaks in the exercise or repeats. Id also like to be able to pause and rewind. Sometimes I need a little more time trying to figure out the exercise.
5 July 2026
Reply from WalkFit
Hello,
We appreciate your feedback and are sorry that things haven’t gone as hoped. We aim to make the app beneficial for every user, and we’re here to listen to any issues you’ve encountered. I'd like the opportunity to address this fully, so I'll be following up via email from kate.support@walk-fit.io soon to help find a solution.
– Kate, WalkFit
It's been hard to start with but…
It's been hard to start with but getting better every day and I really am enjoying the daily workout
12 July 2026
Reply from WalkFit
Hi Kathleen,
Thank you for your feedback! It’s great to hear that while it’s been hard to start, you’re finding joy in the daily workouts and making progress every day. Your dedication truly shines through! If you need any further assistance, feel free to reach out at kate.support@walk-fit.io.
– Kate, WalkFit.
Impressed with WalkFit
I am very impressed with WalkFit. It has helped me be consistent with my exercise and I have started to lose some weight!
5 July 2026
Reply from WalkFit
Hi Julie,
Thank you for your feedback! We’re so glad to hear that you’re enjoying WalkFit and that it’s helping you stay consistent with your exercise routine. Your commitment and progress are truly inspiring. If you need any further assistance, feel free to reach out at kate.support@walk-fit.io.
– Kate, WalkFit.
Easy and very user friendly
Easy and very user friendly. Just what I needed to get started.
12 July 2026
Reply from WalkFit
Hi Ronda,
Thank you for your wonderful feedback! It’s fantastic to hear that you're finding the app easy and user-friendly, making it just right for you to get started. If you have any questions or need further assistance, feel free to reach out to me at kate.support@walk-fit.io.
– Kate, WalkFit.
Customer service goes above and beyond…
Customer service goes above and beyond to help. Unfortunately I cannot afford the app at the moment. The app is in 100% correct I did walk quite a few miles and it said I walked a quarter mile but that could have been user error. Again customer service 100%.
12 July 2026
Unprompted review
Reply from WalkFit
Hi Kelli,
Thank you for your feedback! It's great to hear that our customer service team made a positive impression on you. I understand your concern about the app's accuracy, especially regarding the distance tracking. If you ever need assistance or have more questions, feel free to reach out to me at kate.support@walk-fit.io.
– Kate, WalkFit.
Fab company to deal with!
I signed up for the trial but then tore my cartilage in my hip and wasn't able to try it. I completely forgot to cancel the trial sub and I wrote to them asking if they could refund the charge they had made at the end of the trial. As I can't use it until I've had an operation and fully recovered. They very kindly refunded even though the policy is no refunds. Lovely people to deal with and hopefully I can give them a try in the future.
12 July 2026
Unprompted review
Reply from WalkFit
Hi Alexandra,
Thank you for your feedback! It’s heartwarming to know that our team could assist you with the refund after your injury. We truly appreciate your understanding and look forward to welcoming you back when you’re ready to give the app a try! If you need any further assistance, feel free to reach out to me at kate.support@walk-fit.io.
– Kate, WalkFit.
The exercises are too fast for a senior…
The exercises are too fast for a senior person to follow. I done the quiz and informed that I am 75 and hardly ever exercise and they claim to personalise the plan, but after 5 minutes I was out if breath and just couldn't keep up.
5 July 2026
Reply from WalkFit
Hello Chris!
Thank you for taking the time to share your exprerience. We're sorry to hear the workouts didn't meet your expectations.
Your feedback helps us grow and improve – and we really appreciate it. If you have any questions or need further assistance, please don’t hesitate to reach out to me at kate.support@walk-fit.io with the subject line "TP review".
– Kate, WalkFit
Reply from WalkFit
Hi Helena,
Thank you for sharing your thoughts! It's great to know that you're enjoying the experience. If there's anything specific you'd like to see improved or any features you'd love to have, feel free to reach out to me at kate.support@walk-fit.io.
– Kate, WalkFit.
WalkFit support gets back to you in a…
WalkFit support gets back to you in a timely manner. The app is fun to use and very motivating
12 July 2026
Unprompted review
Reply from WalkFit
Hi Pamela,
Thank you for your feedback! We're thrilled to hear that our support team has been responsive and that you're enjoying the app. It's wonderful to know that it's keeping you motivated! If you have any further questions or need assistance, feel free to reach out to me at kate.support@walk-fit.io.
– Kate, WalkFit.
The quick daily workouts are doable…
The quick daily workouts are doable pretty much anywhere and are a great length.
5 July 2026
Reply from WalkFit
Hi Lindsey,
Thank you for your feedback! It's fantastic to hear that the daily workouts fit easily into your routine and are just the right length. If you have any questions or need further assistance, feel free to reach out at kate.support@walk-fit.io.
– Kate, WalkFit.
I like the goals that are being set
I like the goals that are being set. It helps keep me motivated to keep going!
11 July 2026
Reply from WalkFit
Hi Cynthia,
Thank you for your feedback! It's wonderful to hear that setting goals helps keep you motivated. If you have any questions or need assistance, feel free to reach out at kate.support@walk-fit.io.
– Kate, WalkFit.
Great app
I love this app, I use it every day and it keeps me accountable on my fitness goals. Well done guys.
14 May 2026
Reply from WalkFit
Hi Tracey,
Thank you for your feedback! We're excited to hear how much you love the app and that it helps you stay committed to your fitness goals every day. If you ever need assistance or have suggestions, feel free to reach out at kate.support@walk-fit.io.
– Kate, WalkFit.
I like the moves and movement
I like the moves and movement. Easy to follow. I have had videos that jump from exercise to exercise. Doesn't let you finish an exercise.
4 July 2026
Reply from WalkFit
Hi there,
Thank you for your feedback! It's great to hear that you enjoy the moves and find them easy to follow. I understand your concern about the videos jumping between exercises and not allowing you to finish each one. We're always working to improve the experience, and your input is invaluable. If you need further assistance, feel free to reach out to me at kate.support@walk-fit.io.
– Kate, WalkFit.
Reply from WalkFit
Hi Gail,
Thank you for your feedback! It's wonderful to hear that you love the short workouts and find them easy to incorporate into your daily routine. If you have any questions or need further assistance, feel free to reach out at kate.support@walk-fit.io.
– Kate, WalkFit.
Even after a long day the short…
Even after a long day the short programs are not overwhelming so I find that I am able to continue completing them. I don’t dread them like I use to for a lot of workouts.
11 July 2026
Reply from WalkFit
Hi Kolleen,
Thank you for sharing your thoughts! It's wonderful to hear that our short programs fit seamlessly into your routine and make your workouts enjoyable rather than overwhelming. Your experience truly highlights a positive shift, and we appreciate your support! If you need further assistance, feel free to reach out at kate.support@walk-fit.io.
– Kate, WalkFit.
Great app
I like having a routine and not having to think about what I will do for exercise. I also like the challenges. Keeps me accountable.
5 July 2026
Reply from WalkFit
Hi Sharon,
Thank you for your feedback! It’s wonderful to hear that you appreciate having a routine and the challenges that keep you accountable. Your experience truly highlights how our app can make staying active easier and more enjoyable. If you ever need further assistance, feel free to reach out at kate.support@walk-fit.io.
– Kate, WalkFit.
Difficult logging my account.
Difficult logging my account.
My first demands for cancellation received no reply
12 July 2026
Unprompted review
Reply from WalkFit
Hi Anne-Marie,
Thank you for your feedback! I understand that you're having difficulty logging into your account and that your cancellation requests haven't received a response. Your experience is important to us, and I encourage you to reach out for assistance. Please contact me at kate.support@walk-fit.io if you need further help.
– Kate, WalkFit.
Thank you for the prompt refund action…
Thank you for the prompt refund action appreciate the effort even though am unable to avail of the 12 month membership offered by you ! We tried and
it’s my loss but Thank you
29 June 2026
Unprompted review
Reply from WalkFit
Hi Dolly,
Thank you for your feedback! I appreciate your understanding regarding the refund process, even though you couldn't take advantage of the 12-month membership. It's truly unfortunate, but if you ever decide to explore options in the future, please know we're here to help!
If you need further assistance, feel free to reach out at kate.support@walk-fit.io.
– Kate, WalkFit.
Welltech have their clients' best interests at heart
Thank you for your kindness and understanding in resolving my concerns in a matter of a few minutes of dialogue. It was exceptional service and sincerely appreciated. I needed assistance and my problem was resolved in a sympathetic and professional manner.
12 July 2026
Unprompted review
Reply from WalkFit
Hi there,
Thank you for your feedback! It's wonderful to hear that your concerns were resolved quickly and with care. We strive to provide exceptional service, and your experience is truly valued. If you need any further assistance, please feel free to reach out to me at kate.support@walk-fit.io.
– Kate, WalkFit.
Reply from WalkFit
Hi there,
Thank you for your wonderful feedback on our customer service! It’s great to hear that you appreciate our efforts to support you. If you need any further assistance, feel free to reach out to me at kate.support@walk-fit.io.
– Kate, WalkFit.
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